Navi Mumbai, Maharashtra, India
Not disclosed
On-site
Contractual
Job Description HR Administration: Maintain and update employee records in HRIS (HR Information System). Ensure accuracy and confidentiality of employee data and documentation. Assist in preparation of HR letters, contracts, and documentation. Onboarding: Coordinate pre-employment checks, documentation collection, and onboarding processes. Conduct orientation sessions for new employees. Employee Lifecycle Management: Assist in tracking probation, confirmations, and contract renewals. Help manage internal transfers, promotions, and exit formalities. Support the offboarding process including exit interviews, clearance, and documentation. Payroll & Attendance Support: Assist in compiling attendance and leave data for payroll processing. Help resolve employee queries related to salary slips, tax documents, and benefits. HR Compliance and Policies: Ensure all HR operations comply with labor laws and internal policies. Maintain proper records for audits and inspections. Employee Engagement Support: Assist in organizing employee engagement events internal communications. Help with employee surveys and feedback analysis. General Support: Provide administrative support to the HR team. Respond to employee queries regarding HR policies and procedures. Requirements Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with HR software or HRIS is an advantage. Ability to maintain confidentiality and professionalism. Strong organizational and time management skills. Excellent written and verbal communication. Conflict resolution and negotiation abilities. Empathy and active listening. Ability to handle confidential and sensitive information with discretion. Team collaboration Problem-solving and decision-making capabilities Benefits PF Medical Insurance Paid leaves Requirements Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with HR software or HRIS is an advantage. Ability to maintain confidentiality and professionalism. Strong organizational and time management skills. Excellent written and verbal communication. Conflict resolution and negotiation abilities. Empathy and active listening. Ability to handle confidential and sensitive information with discretion. Team collaboration Problem-solving and decision-making capabilities Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
JOB DESCRIPTION The L2 Desktop Support Engineer is responsible for delivering advanced technical support for desktop and end-user computing environments. This role involves both local and remote support, handling escalated issues from L1 support, responding to inbound requests, and documenting all actions and resolutions within the ticketing system. The engineer will work closely with end-users to resolve complex hardware, software, and application issues, and will liaise with supervisors to ensure consistent operations across shifts. The role includes break/fix services, advanced fault diagnosis and resolution, and the ability to troubleshoot across a variety of platforms and applications. The engineer should be capable of performing desktop repairs, component upgrades, and software reinstallation in accordance with client standards. Key Responsibilities: Provide L2-level technical support for hardware, software, and application-related issues. Troubleshoot and resolve advanced technical problems using diagnostic tools and software. Perform hardware replacements, upgrades, and warranty repairs for HP, Dell, and Lenovo devices. Utilize and update ticketing systems to track and document issue resolution steps. Support and resolve issues with Windows, macOS, iOS, and Android platforms. Provide best-effort support for client-specific and standard applications including Microsoft Office and antivirus tools. Follow detailed technical documentation and knowledge articles to ensure accurate resolutions. Collaborate with L1 support and other technical teams to escalate and resolve complex issues. Assist with IT asset and inventory management, including daily, weekly, and monthly reporting on IT stock. Maintain strong customer service skills through effective verbal and written communication. Provide input into process improvement and contribute to team knowledge sharing. REQUIREMENTS Experience: 3+ years in desktop or end-user IT support, with progressive experience in L2 support roles. Certifications: CompTIA A+ or equivalent experience; OEM certifications for HP, Dell, and Lenovo are preferred. Technical Skills: Proficient in Windows OS installation, configuration, and troubleshooting. Familiar with macOS, iOS, and Android support. Strong knowledge of Microsoft Office and enterprise software troubleshooting. Familiarity with warranty hardware repair processes including parts ordering and returns. Understanding of common inventory management principles and asset tracking tools. Soft Skills: Strong analytical and problem-solving abilities. Excellent verbal and written communication skills in English. Conversational proficiency in the local language. High attention to detail and ability to prioritize tasks in a dynamic environment. Strong sense of customer service and professionalism. Show more Show less
Thane, Maharashtra, India
Not disclosed
On-site
Full Time
HR Administration: Maintain and update employee records in HRIS (HR Information System). Ensure accuracy and confidentiality of employee data and documentation. Assist in preparation of HR letters, contracts, and documentation. Onboarding: Coordinate pre-employment checks, documentation collection, and onboarding processes. Conduct orientation sessions for new employees. Employee Lifecycle Management: Assist in tracking probation, confirmations, and contract renewals. Help manage internal transfers, promotions, and exit formalities. Support the offboarding process including exit interviews, clearance, and documentation. Payroll & Attendance Support: Assist in compiling attendance and leave data for payroll processing. Help resolve employee queries related to salary slips, tax documents, and benefits. HR Compliance and Policies: Ensure all HR operations comply with labor laws and internal policies. Maintain proper records for audits and inspections. Employee Engagement Support: Assist in organizing employee engagement events internal communications. Help with employee surveys and feedback analysis. General Support: Provide administrative support to the HR team. Respond to employee queries regarding HR policies and procedures. Requirements Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with HR software or HRIS is an advantage. Ability to maintain confidentiality and professionalism. Strong organizational and time management skills. Excellent written and verbal communication. Conflict resolution and negotiation abilities. Empathy and active listening. Ability to handle confidential and sensitive information with discretion. Team collaboration Problem-solving and decision-making capabilities Benefits PF Medical Insurance Paid leaves Show more Show less
India
None Not disclosed
Remote
Contractual
WE’RE HIRING A NETWORK SECURITY OPERATIONS LEAD IN INDIA (REMOTE)! CANDIDATE NEEDS TO BE BASED IN INDIA. ****This is a 1-year contract role with the potential for extension based on performance and business needs.**** Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. ∙Client in 190+ countries ∙6000+ Engineers ∙200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What you'll do Lead, mentor, and develop a team of network security engineers. Define and maintain operational procedures, documentation, and best practices. Oversee the management and maintenance of network security devices including firewalls (Palo Alto, Cisco ASA/FTD, Fortinet, Check Point), IDS/IPS, VPN solutions (IPsec, SSL), and proxies. Ensure optimal configuration, performance tuning, and health monitoring of all network security tools. Plan, design, and implement new security solutions and upgrades. Conduct vulnerability assessments and penetration testing; manage remediation efforts. Develop and enforce network security policies and standards aligned with ISO 27001, NIST, PCI DSS, etc. Proactively identify and mitigate network security risks. Establish robust monitoring, alerting, and reporting mechanisms for security events. Ensure compliance with internal policies, external regulations, and audit requirements. Collaborate with IT teams to ensure integrated and secure operations. Manage vendor relationships and external security service providers. Requirements 5+ experience in managing network security operations and teams. Strong expertise in firewalls, VPNs, IDS/IPS, and proxy technologies. Hands-on experience with vulnerability management and compliance frameworks. Excellent communication and leadership skills. Certifications: CISSP or CISA (mandatory). Benefits At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India (Remote) and be at the forefront of IT support excellence!
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
WE’RE HIRING A Project Management Cooridnator & Admin Assistant at Bengaluru, India Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Proeject Management Coordinator & Admin Assistant. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do: Provide administrative and operational assistance to IT security Team by understanding of project planning and diverse stakeadholders situations throughout well-mannered communication and detailed oriented eyes. Manage and maintain leaderships schedule and calendar as well as supporting reports and presentation. Coordinate with team members to update project timelines, dependencies, and milestones Requirements What You Need: Minumum 3 to 5 years of Administration role for leadership in a multi-national company. Excellent in MS office tools and power point skills. Excellent customer service, communication, organization, multitasking, and documentation skills. Benefits Why Join Us?: At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Bengaluru, India.
Bengaluru East, Karnataka, India
None Not disclosed
On-site
Full Time
WE’RE HIRING A Project Management Cooridnator & Admin Assistant at Bengaluru, India Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Proeject Management Coordinator & Admin Assistant. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Provide administrative and operational assistance to IT security Team by understanding of project planning and diverse stakeadholders situations throughout well-mannered communication and detailed oriented eyes. Manage and maintain leaderships schedule and calendar as well as supporting reports and presentation. Coordinate with team members to update project timelines, dependencies, and milestones Requirements What You Need: Minumum 3 to 5 years of Administration role for leadership in a multi-national company. Excellent in MS office tools and power point skills. Excellent customer service, communication, organization, multitasking, and documentation skills. Benefits Why Join Us?: At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Bengaluru, India.
Bengaluru East, Karnataka, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A NETWORK ENGINEER L2 AT BANGALORE, INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Troubleshoot and resolve P1/P2 incidents efficiently, collaborating with remote teams as necessary. Monitor network performance and conduct regular assessments to identify potential issues. Provide support for network-related queries and issues from users and stakeholders. Document network configurations, changes, and troubleshooting steps for future reference. Participate in network maintenance activities, including upgrades and patches. Work flexibly during weekends if required for changes or maintenance activities. Requirements What you need: Proven experience as a Network Engineer,in a Level 2 support role. Strong understanding of networking protocols, hardware, and software. Excellent problem-solving skills and attention to detail. Effective communication skills, with the ability to explain technical concepts to non-technical stakeholders. A positive attitude and a collaborative mindset, with a willingness to work in a team environment. Flexibility to work outside of regular hours, including weekends, for maintenance activities. Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Gurugram, Haryana, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT India! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. Requirements What You Need: 18 months+ IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics. Experience supporting printers, AV systems, executive users, asset management, and reporting tools. Excellent customer service, communication, organization, multitasking, and documentation skills. Ability to lift 50 lbs; valid driver’s license and personal vehicle required. Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments. Why Join Us?: At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Bengaluru East, Karnataka, India
None Not disclosed
Remote
Full Time
WE’RE HIRING A L2 DESKTOP SUPPORT TECHNICIAN AT BANGALORE, INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. ∙Client in 190+ countries ∙6000+ Engineers ∙200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You'll Do Provide onsite and remote support for desktops, laptops, printers, and mobile devices. Troubleshoot hardware, software, and network connectivity issues. Perform break-fix support, system upgrades, and component replacements. Read and interpret error codes, run diagnostics, and resolve faults using approved tools and procedures. Handle application support for the organization’s standard software suite and operating systems (primarily Windows). Support user account management, device configurations, and access-related issues. Maintain and manage IT inventory; ensure stock accuracy through regular audits and reporting. Prepare and submit daily, weekly, and monthly IT asset and activity reports. Collaborate with L1 support and escalate issues to L3 or vendor support when needed. Document all support activities in the IT ticketing system with clarity and completeness. Assist in on-site support activities, including office moves and setup of IT equipment. Requirements 2–4 years of experience in desktop support or a similar IT support role. Strong working knowledge of Windows OS, desktop hardware, and software troubleshooting. Familiarity with ITSM tools, imaging software, and remote support platforms. Good understanding of inventory management practices. Excellent communication and customer service skills. Ability to work in staggered shifts and travel to multiple sites if required. Benefits Why Join Us?: At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Bangalore, India, and be at the forefront of IT support excellence!
thane, maharashtra
INR Not disclosed
On-site
Full Time
Excis is a trusted global IT services company that delivers agile, multilingual support across 150+ countries. We offer 24/7 coverage with a 4-hour onsite response for a wide range of IT solutions, from end-user computing to data center and network services. Our ITIL-aligned service desks and commitment to reliability make Excis a valuable partner for enterprise and mid-sized businesses, ensuring smooth operations regardless of the challenge or location. As a Service Delivery Manager at Excis, you will play a key role in overseeing and managing the delivery of IT services to our clients, with a primary focus on maintaining high levels of customer satisfaction. This full-time, on-site position based in Thane involves coordinating with various teams, managing service delivery processes, handling customer inquiries, and ensuring that IT service management standards are consistently met. The ideal candidate for this role will have a strong background in Service Delivery Management and Service Delivery, with proven skills in Customer Satisfaction and Customer Service. Knowledge of IT Service Management processes and practices is essential, along with excellent organizational and leadership abilities. A Bachelor's degree in IT, Business Management, or a related field is required, and an ITIL certification would be considered a plus. If you are a dedicated professional who thrives in a fast-paced IT services environment and excels at ensuring customer success, we invite you to join our team as a Service Delivery Manager at Excis in Thane.,
Thane, Maharashtra, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Kurla, Maharashtra, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Pune, Maharashtra, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Pune, Maharashtra, India
None Not disclosed
Remote
Full Time
WE’RE HIRING A DESKTOP SUPPORT TECHNICIAN AT Pune, Maharashtra, India Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. What You Need: Minumum 2 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics. Experience supporting printers, AV systems, executive users, asset management, and reporting tools. Excellent customer service, communication, organization, multitasking, and documentation skills. Fluent in Spanish and English (Both at business level) Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments. Why Join Us?: At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis Pune, Maharashtra, India and be at the forefront of IT support excellence!
Gurgaon, Haryana, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Kakinada, Andhra Pradesh, India
None Not disclosed
Remote
Full Time
WE’RE HIRING A DESKTOP SUPPORT TECHNICIAN AT Kakinada, Andhra Pradesh, India Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. What You Need: Minumum 2 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics. Experience supporting printers, AV systems, executive users, asset management, and reporting tools. Excellent customer service, communication, organization, multitasking, and documentation skills. Fluent in Spanish and English (Both at business level) Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments. Why Join Us?: At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis Kakinada, Andhra Pradesh, India and be at the forefront of IT support excellence!
Kakinada, Andhra Pradesh, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Hyderabad, Telangana, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Bengaluru East, Karnataka, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
Coimbatore, Tamil Nadu, India
None Not disclosed
Remote
Full Time
WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT INDIA! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do Ensure smooth daily IT operations at BH-owned locations, responding to user needs promptly and professionally. Deliver onsite hands-and-feet support for server, network, and desktop infrastructure as directed by TechM or BH remote teams. Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies. Maintain IT inventory, coordinate vendor support, and assist with procurement and equipment triage under BH policies. Support recurring meetings, events, and after-hours activities as required on a T&M basis. Collaborate with internal technical teams on infrastructure projects, OT networks, and security-related deployments. Requirements What You Need: 2–3 years of experience in desktop support or IT service delivery. Solid troubleshooting skills in hardware/software, network basics, and mobile device support. Intermediate proficiency in English and fluency in the local language. Familiarity with enterprise service tools, SLAs, ticketing systems, and IT best practices. Proven ability to prioritize, escalate as needed, and ensure timely incident resolution within customer-mandated metrics. Benefits Why Join Us? At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in India and be at the forefront of IT support excellence!
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