Customer Support Specialist TalentBridge

1.0 - 3.0 years

0 Lacs

vadodara, gujarat, india

On-site

For US Client's 24/7 support - Rotational Shifts - If you don't have ticket solving knowledge - please don't apply What You Will Be Doing Act as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively. Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing their accounts and providing guidance. Deliver engaging, responsive, and timely support via phone and email to consumer clients, sales teams, and internal stakeholders. Maintain ownership of client issues through to resolution, even when coordinating with other teams. Collaborate with sales to resolve consumer issues, playi...

Posted 5 days ago

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Technical Support Engineer Hirenza

1.0 - 3.0 years

0 Lacs

india

On-site

About The Company TalentBridge is a leading staffing and recruitment firm dedicated to connecting top talent with innovative organizations across various industries. With a strong commitment to excellence, TalentBridge specializes in providing tailored workforce solutions that meet the unique needs of our clients. Our company prides itself on fostering a collaborative and dynamic work environment, encouraging professional growth, and maintaining a strong focus on customer satisfaction. We leverage cutting-edge technology and industry best practices to deliver exceptional service and build long-term relationships with both clients and candidates. About The Role We are seeking a dedicated Clie...

Posted 2 weeks ago

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Software Support Representative TalentBridge

1.0 - 3.0 years

0 Lacs

vadodara, gujarat, india

On-site

Job Description Software Support Specialist Location: Vadodara Shift: Night Shift (US Shift Timings) What You Will Be Doing Act as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively. Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing their accounts and providing guidance. Deliver engaging, responsive, and timely support via phone and email to consumer clients, sales teams, and internal stakeholders. Maintain ownership of client issues through to resolution, even when coordinating with other teams. Collaborate with sales to resolve consumer issues, playing an active r...

Posted 2 weeks ago

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Software Support Specialist Etech Global Services

1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

As a positive and self-motivated professional with customer support experience and an affinity for technology products and innovation, you will be working directly with active clients to address any product feature functionality questions related to the products your team supports. Your responsibilities will include coordinating the delivery of various services provided by the Support team, such as responding to inquiries via email tickets and phone, data migrations, live phone training, and reconfiguration. By assisting clients and troubleshooting system issues, you will collaborate with internal teams to provide effective solutions. Key Responsibilities: - Assist active clients with produc...

Posted 4 weeks ago

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Software Support Analyst TalentBridge

1.0 - 3.0 years

0 Lacs

vadodara, gujarat, india

On-site

Shift Hours: US Hours (Pacific Time Zone) Key Responsibilities: We are looking for positive, self-motivated professionals with customer support experience and an affinity for technology products and innovation. In this role, you will be working directly with our active clients assisting with any product feature functionality questions they have for the products your team supports. Additionally, you will coordinate the delivery of a variety of services offered by our Support team. These services include but are not limited to: responding to inquiries via email tickets and phone, data migrations, live phone training, and reconfiguration. Through your experience in assisting our clients, you wi...

Posted 3 months ago

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