ERP Engineer

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ERP Engineer

What youll do:

• Providing application support for SAP FICO module including troubleshooting and resolving production support issues & requests within targeted SLA
• Accountable for issue resolution on production support tickets and service requests assigned to the support team. Ensure that tickets are properly responded to, fixed, tested, and follow up promptly for closure according to defined SLA s
• Work closely with cross functional teams to ensure production support issues and requests are addressed timely
• Configure and maintain SAP FICO modules (and or other modules as the part of integration) to meet business requirements, including integration points with other SAP modules and/or other peripheral system applications
• Collaborate with business teams globally to gain a deep understanding of business processes and provide system support to fix, develop, and test system solutions to address business requirements.
• Work with vendor development team and partner on solutioning.
• Build relationship with client stakeholders and lead presentations related to project deliverables, design brainstorming / discussion, status updates, innovation/ improvements, etc.
• Collaborate with other ZS internal expertise teams - Finance, IT, HR, etc. to ensure best in class technology solution.
• Outlook for continuous improvement and innovation.
• Provide regular updates to team lead and ensure the communication is up to the mark.

What youll bring:

• Bachelors/Masters degree with specialization in Computer Science, MIS, IT or another computer related disciplines.
• Minimum SAP FI/CO experience range 1 to 3 years.
• Must have worked in SAP support role.
• SAP Functional configuration expertise in General Ledger (FI- GL), Controlling (CO), Accounts Receivable (AR), Accounts Payable (AP), Asset Accounting (AA), Banking.
• Should have worked on Custom developments (WRICEF objects)
• SAP FICO Certification/work in SAP Project Systems is an added advantage.
• Flexibility to work on Multiple projects
• Experience on tools like JIRA/ ServiceNow etc. is an added advantage
• Ability to organize and co-ordinate diverse groups in complex situations
• Strong oral and written communication skills, ZS is a global firm; fluency in English is required.

Perks & Benefits:

Considering applying

To Complete Your Application:

Candidates mustpossesswork authorization for their intended country of employment.

An on-line application, including a full set of transcripts (official or unofficial), isrequired

to be considered.

Role:

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Education

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Key Skills

Application supportERPProduction supportMISFinancial planningManagement consultingIssue resolutionTroubleshootingContinuous improvement