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Techminds Group LLC
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Enterprise Customer Support

Enterprise Customer Support

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Techminds Group LLC

4 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 days ago| Platform:

Apply

Skills Required

support network tcp ip udp dhcp wireshark vpn communication unix

Work Mode

Remote

Job Type

Full Time

Job Description

Hiring!!!

Role: Enterprise Customer Support

Location: Chennai

Experience: 4+ Years

Job Description:

Bachelor’s Degree in Computer Science, Math, or related discipline, and 6+ years of equivalent work experience or 4+ years of related work experience.
3+ years of technical support helping enterprise customers
Thorough understanding of the Network / Datacentre infrastructure - TCP/IP, UDP, LDAP(s), DNS, DHCP and TLS Protocols, Network Firewalls, Load balancers, Disaster Recovery mechanisms etc
Experience with Wireshark / other packet capturing utilities to analyse traffic anomalies.
Experience with VPN platforms providing remote access.
Internal or external customer-facing experience as a technical lead
Excellent oral and written communication skills, presenting to an audience containing executive team member(s)
Experience in a 24x7 operational services or support environment
Experience with cloud technologies and models.
Experience with Windows / Mac / Unix Operating systems

Interested candidates please share your resume @ bhavyasri@techmindsindia.com.

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