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0.0 - 3.0 years
0 Lacs
karnataka
On-site
As a New Associate at Accenture, you will be part of the Next Generation Customer Operations - Customer Service team. With 0-1 year of experience, your primary responsibility will be to assist in managing and resolving customer queries, handling escalations, and addressing complaints to ensure customer satisfaction. Your role will involve closing faults and complaints within SLAs by providing the best resolutions. A successful candidate for this position should possess strong communication skills and a good understanding of customer support metrics. Accenture is a global professional services company known for its leading capabilities in digital, cloud, and security services. With over 699,0...
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As an IT Customer Service Associate at Accenture, you will be an integral part of our Customer Support vertical. Your primary responsibilities will include managing and resolving customer queries, handling escalations and complaints, and providing the best possible resolutions. You will be tasked with closing faults and complaints within the agreed Service Level Agreements (SLAs). We are looking for candidates who excel in email and chat processes, possess strong typing skills, and can effectively record, diagnose, troubleshoot, resolve, or assign incidents and service requests within the defined scope of support. You will also be expected to manage unplanned interruptions to restore normal ...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As an Order to Cash Analyst at Accenture, you will be part of the Finance Operations vertical, assisting in determining financial outcomes through the collection of operational data and reports, conducting analysis, and reconciling transactions. The Record to Report team focuses on improving operational efficiency, ensuring balance sheet integrity, reducing the time to close, and ensuring compliance with regulatory requirements. Your responsibilities will include posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statements, supporting month-end closing, preparing reports, and contributing to audits. You will al...
Posted 4 weeks ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As an IT Customer Service Associate at Accenture, you will be responsible for providing omnichannel non-voice support to customers. Your main tasks will include managing and resolving customer queries, handling escalations and complaints, and ensuring the best resolutions are provided within the agreed SLAs. You should excel in email and chat processes, possess good typing skills, and be able to record, diagnose, troubleshoot, resolve, or assign incidents and service requests within the defined scope of support. Your role will involve managing unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions such as email, web, and chat. To excel ...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Clinical Data Services - Clinical Database Programming professional, you will hold the designation of Clinical Data Svs Sr Analyst at Accenture. With a Bachelor's or Master's degree in Pharmacy and 5 to 8 years of relevant experience, you will be proficient in English (International) at an expert level. Accenture is a global professional services company renowned for its expertise in digital, cloud, and security solutions. With a workforce of 699,000 individuals across 120 countries, we specialize in Strategy and Consulting, Technology, and Operations services. Our commitment to leveraging technology and human ingenuity to drive positive change and deliver value is ingrained in our cult...
Posted 2 months ago
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