Inbound Sales Representative New Associate

As a New Associate at Accenture, you will be part of the Next Generation Customer Operations - Customer Service team. With 0-1 year of experience, your primary responsibility will be to assist in managing and resolving customer queries, handling escalations, and addressing complaints to ensure customer satisfaction. Your role will involve closing faults and complaints within SLAs by providing the best resolutions. A successful candidate for this position should possess strong communication skills and a good understanding of customer support metrics. Accenture is a global professional services company known for its leading capabilities in digital, cloud, and security services. With over 699,000 employees worldwide, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song powered by the world's largest network of Advanced Technology and Intelligent Operations centers. We strive to embrace change, creating value and shared success for our clients, employees, shareholders, partners, and communities. In this role, you will be expected to establish strong client relationships, handle disputes, manage multiple stakeholders, meet deadlines, and perform under pressure. Your responsibilities will involve solving routine problems, following general guidelines, and receiving detailed instructions on tasks from your direct supervisor. Your decisions will have a direct impact on your work, and you will be closely supervised as an individual contributor within a team with a specific scope of work. Please note that this position may require you to work in rotational shifts. If you are looking to kickstart your career in customer service and contribute to a globally recognized company like Accenture, we encourage you to apply for the New Associate position with us.,