6 - 11 years

8 - 10 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Visit customer locations and field sites for defect analysis at the vehicle level.
  • Coordinate the management and disposal of customer return parts effectively.
  • • Handle customer line return parts salvaging and handover to respective plant teams through job card systems.
  • Attend quality issues and warranty sign-offs at customer locations, maintaining strong customer relationships.
  • Prepare and submit detailed analysis reports on customer return parts, including root cause investigations.
  • Participate in APQP, PPAP, and FMEA activities for new product launches and engineering changes.
  • Ability to interpret product drawings, PCB schematics, and perform technical analysis.
  • Proficient in customer return parts RCA (Root Cause Analysis) and investigation reporting. Familiarity with problem-solving and quality tools such as 8D, 5 Why, FMEA
  • Knowledge of SAP Quality Module and customer quality portals

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