Key Purpose: To organize technical services activities as per market requirement in respective territory To help customers in building stronger by promoting and demonstrating good construction practices To build long term relations with key influencers through knowledge sharing & trouble shooting To support dealer network for market development in coordination with respective sales colleague Key Performance Areas: Implement various customer related initiatives within quality expectations and defined timelines Organize TS activities aiming due value in return as per action plan & market need Prepare & submit market reports, feedback, observation regularly and maintain related data base Key Responsibilities Customer Related Initiatives Visits to construction sites from various segments regularly and promote good construction practices through interaction, demonstrations & guidance Build relations (through knowledge sharing & trouble shooting) with key influencers such as engineers, architects & contractors, technical authorities from Govt. departments. Timely resolution of the customer queries Implement customer related initiatives as and when they are rolled out Promotional Activities Implement TS activities for spreading brand awareness for various customer segments as per standard format on regular basis as per market requirement jointly decided with respective marketing officer. Make logistics & other arrangements for the various programs and ensure participation of targeted customers Reporting & Maintaining Database Prepare & send regular reports to Head Technical Services about customer feedback & market scenario as per system laid by the management (physical, digital, physical) Maintain record related to various customer initiatives Build database of key influencers for various segments

A Vice President of Human Resources (VP HR) is the responsible for leading and overseeing all aspects of an organisation's human resources function, including developing and executing strategic HR plans, managing talent acquisition, employee relations, compensation and benefits, training and development, ensuring compliance with lobar laws, and advising executive leadership on workforce strategies to align with company goals .

Manager Channel Partner App (Operations & IT Coordination) Location: Corporate Office (Guwahati/Assam) Role Objective: To manage the smooth functioning of the Channel Partner App by ensuring user support, performance tracking, scheme updates, and IT coordination for timely technical resolutions, updates, and improvements. The role serves as the bridge between Sales operations and IT teams. Key Responsibilities: App Operations & Partner Support Ensure seamless day-to-day operation of the Channel Partner App used by dealers, sub-dealers, and sales teams. Monitor uptime, data syncing, and resolve functional issues faced by users. Manage user roles/access add/remove CPs, Sales Managers, and partners as per policy. IT Liaison & Coordination Coordinate with internal/external IT teams for app maintenance, server uptime, backups, and system health. Track bugs, escalate issues, follow up on resolution timelines, and verify fixes before production rollout. Support UAT (User Acceptance Testing) for new features, patches, and version upgrades. Monitoring & MIS Track and report app usage metrics: daily logins, order placements, scheme redemptions, etc. Maintain dashboards on adoption, complaints, issue aging, and resolution status. Flag non-compliance or data gaps (e.g., inactive partners, stale orders, etc.). Training & Field Enablement Train sales officers and ASMs/TSMs on new features, best practices, and SOPs. Prepare easy-to-use training material: quick guides, help documents, videos, etc. Ensure regular feedback from field is captured and routed to product/IT teams. Scheme & Data Management Upload and manage active schemes, ensure accurate logic mapping for slab, slab period, and redemption. Ensure CP details (KYC, GSTIN, credit limit, etc.) are updated and synchronized with ERP/CRM. Candidate Profile: Qualifications: Graduate/Postgraduate in IT / Business Administration / Operations Technical diploma or certifications in app support or ERP preferred Experience: 5–10 years in Sales Ops / MIS / IT Coordination / App Support Experience in Cement, FMCG, Paints, Building Materials preferred Exposure to app lifecycle coordination and ERP/CRM integrations is a plus Key Skills: Good understanding of Android/iOS-based mobile apps & back-end systems Basic SQL/Excel for report checking & data validation Strong communication with both technical and non-technical teams Analytical mindset and issue-tracking discipline (Excel/Google Sheets, Jira, etc.) Why Join Us? Opportunity to lead digital enablement in one of India’s fastest-growing cement businesses Play a key role in transforming how channel sales is monitored and rewarded Exposure to both frontline sales dynamics and enterprise tech implementation

SAP Master Data Management Manager / Sr. Manager Location: Corporate Office, Guwahati, Assam Industry: Cement / Manufacturing Experience Required: 1015 years in SAP Master Data Management Key Responsibilities: Master Data Governance & Quality Oversee creation, validation, and maintenance of master data (Material, Vendor, Customer, BOM, Routing, Cost Centers, GL, Asset Master, etc.) across SAP modules (MM, SD, PP, FICO, PM). Establish data governance standards, policies, and procedures for effective control and integrity. Drive master data quality initiatives ensuring accuracy, consistency, completeness, and compliance. Perform regular data audits and health checks; lead cleansing and enrichment initiatives. Stakeholder & Process Management Collaborate cross-functionally with SCM, Finance, Sales, Production, and Maintenance teams to understand master data needs and resolve data issues. Act as the custodian of centralized master data change requests. Ensure timely processing and SLAs are met for master data creation/modification/deletion. SAP System & Tools Handling Utilize SAP MDG (Master Data Governance), LSMW, BODS, Winshuttle, or equivalent tools to manage large-scale data processes. Coordinate with SAP functional & technical teams for process automation, enhancement, and master data workflow development. Support during SAP audits, rollouts, and version upgrades, ensuring master data migration and integrity. Compliance & Documentation Ensure compliance with internal controls, SOX, and audit requirements. Maintain process documentation, SOPs, and training manuals for Master Data processes. Key Requirements: Education: Bachelor’s degree in Engineering / Commerce / IT; SAP Certification preferred. Experience: Minimum 10 years of SAP MDM experience, ideally in a Cement or Process Manufacturing industry. Strong knowledge of SAP modules: MM, SD, FICO, PP, PM. Experience with SAP MDG / SAP S/4HANA preferred. Proven track record in managing centralized master data governance frameworks. Strong analytical, communication, and stakeholder management skills. Preferred Competencies: High attention to detail and data accuracy. Process-oriented with a structured approach to problem-solving. Strong communication and cross-functional collaboration. Change management skills to lead data standardization initiatives