Engineer- Technical Documentation

Stanley Black & Decker

2 - 5 years

10 - 16 Lacs

bengaluru

Posted:11 hours ago| Platform:

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Skills Required

technical documentation user manual schema st4 technical writing product documentation dita user documentation xml cms

Work Mode

Hybrid

Job Type

Full Time

Job Description

Engineer - Technical Documentation -- Bangalore, Karnataka, India

Design, create, verify, and publish customer service manuals and operations manuals for technical products using the processes that ensure accuracy, quality, adherence to writing standards.
Research and localization of further documents related to service manuals and Operation Manuals.
Publishing service manual with Catalog Creator and maintaining our web server.
Monitor and respond to customers using a variety of mechanisms to address customer feedback and ensure that content meets their needs.
Provide administrative support to the technical documentation department.
Compile and publish customer specific information on a web server.
Obtaining and coordinating of order information in cooperation with other departments.
Initiating, proceeding, and verifying of documentation translations.

The Person:

Completed commercial training or minimum of 2-5 years professional experience in the technical writing.
Experience with DITA and XML based content management systems (preferably Schema ST4).
Experience with Adobe creative cloud, InDesign, Illustrator and photoshop.
Good knowledge of PTC Windchill and TID Catalog Creator preferred.
Excellent level of computer literacy and proficient in MS Office.
Excellent communication skills and empathy in dealing with national and international colleagues and business partners.
Fluent in English and German language (C1 preferred)
High service orientation and friendly demeanor.
Structured way of working and own good organizational skills.
Knowledge in Excel VBA and SQL queries.

And More:

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