Job
Description
You will be working as a Service Engineer at Popular Group, a pioneer in the automobile business in Kerala with over seven decades of experience. As a Service Engineer, you will play a crucial role in the sales and service of vehicles, with the opportunity to grow into managerial positions within the group. **Key Responsibilities:** - **Washing**: Understand and execute different types of washing procedures while maintaining high-quality standards. - **Front Office**: Manage customer reception, interact as a service advisor, generate necessary documents like R/O GDMS, GSW, and ensure customer satisfaction. - **Customer Management**: Schedule appointments, follow up post-service, handle complaints, enhance dealer programs, conduct service campaigns, and ensure customer satisfaction. - **Workshop**: Oversee floor operations, conduct periodic maintenance, lead morning meetings, ensure general cleanliness, manage job controllers, maintain equipment, and perform Pre-Delivery Inspections (PDI). - **Store**: Handle procurement procedures, manage stock inventory, store warranty items, and maintain stock registers. - **Warranty**: Understand warranty policies, process warranty claims, and follow claim procedures. - **Body and Paint Section**: Maintain paint quality standards and ensure proper use of tools and equipment. - **General**: Manage standby generating set, cafeteria, lunchroom, dressing room, service manuals, bulletins, and account section. **Qualifications Required:** - Fresh candidates with a positive attitude and eagerness to learn. - Bachelor's degree in Mechanical Engineering or Automobile Engineering. - No backlogs or arrears in academics. - Good communication skills in English and Malayalam. - Valid 2 & 4 wheeler driving license. Upon successful completion of the training program, your performance will determine your confirmation for the position. **Additional Company Details:** Popular Group is the No.1 Hyundai car dealer in Kerala, known for its state-of-the-art 3S service facility, numerous showrooms, and service centers across the state. With a strong emphasis on customer satisfaction and advanced technologies, the group has received multiple awards at the national and international level for excellence in sales and service. **Benefits:** - Cell phone reimbursement - Health insurance - Internet reimbursement - Leave encashment - Life insurance - Paid sick time - Paid time off - Provident Fund **License/Certification Required:** - Driving License This is a full-time, permanent position suitable for freshers at Popular Group's work location in person. You will be working as a Service Engineer at Popular Group, a pioneer in the automobile business in Kerala with over seven decades of experience. As a Service Engineer, you will play a crucial role in the sales and service of vehicles, with the opportunity to grow into managerial positions within the group. **Key Responsibilities:** - **Washing**: Understand and execute different types of washing procedures while maintaining high-quality standards. - **Front Office**: Manage customer reception, interact as a service advisor, generate necessary documents like R/O GDMS, GSW, and ensure customer satisfaction. - **Customer Management**: Schedule appointments, follow up post-service, handle complaints, enhance dealer programs, conduct service campaigns, and ensure customer satisfaction. - **Workshop**: Oversee floor operations, conduct periodic maintenance, lead morning meetings, ensure general cleanliness, manage job controllers, maintain equipment, and perform Pre-Delivery Inspections (PDI). - **Store**: Handle procurement procedures, manage stock inventory, store warranty items, and maintain stock registers. - **Warranty**: Understand warranty policies, process warranty claims, and follow claim procedures. - **Body and Paint Section**: Maintain paint quality standards and ensure proper use of tools and equipment. - **General**: Manage standby generating set, cafeteria, lunchroom, dressing room, service manuals, bulletins, and account section. **Qualifications Required:** - Fresh candidates with a positive attitude and eagerness to learn. - Bachelor's degree in Mechanical Engineering or Automobile Engineering. - No backlogs or arrears in academics. - Good communication skills in English and Malayalam. - Valid 2 & 4 wheeler driving license. Upon successful completion of the training program, your performance will determine your confirmation for the position. **Additional Company Details:** Popular Group is the No.1 Hyundai car dealer in Kerala, known for its state-of-the-art 3S service facility, numerous showrooms, and service centers across the state. With a strong emphasis on customer satisfaction and advanced technologies, the group has received multiple awards at the national and international level for excellence in sales and service. **Benefits:** - Cell phone reimbursement - Health insurance - Internet reimbursement - Leave encashment -
