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Engineer (L2) - Forcepoint DLP & Proxy

5 - 9 years

0 Lacs

chennai tamil nadu

Posted:4 days ago| Platform: Shine logo

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Skills Required

administration troubleshooting proxy incident handling backup management forcepoint dlp firewall policy management monitoring network security devices vendor communication firewall change request review firewall policy optimization version upgradation patch update

Work Mode

On-site

Job Type

Full Time

Job Description

The Security Managed Services Engineer (L1) role at NTT DATA involves providing a managed service to clients to ensure the operational integrity of their Firewall infrastructure. Your responsibilities will include proactively identifying, investigating, and routing incidents to the correct resolver group to maintain zero missed service level agreement (SLA) conditions. You will primarily focus on first-line support for standard and low complexity incidents and service requests. Additionally, you may contribute to project work as needed. To excel in this role, you should possess strong knowledge and a minimum of 5 years of hands-on experience in at least 3 areas of security, such as Administration and Troubleshooting Experience in Forcepoint DLP & Proxy, System (NIPS) like Cisco, Malicious IP Blocking with Net Scout, and Firewall Policy Management. You will be responsible for reviewing firewall change requests based on customer security standards, monitoring network security devices for potential outages, communicating with vendors for support, analyzing triggered alarms in NIPS/ATP, managing daily tickets, handling incidents per SLA, and performing backup operations for all SOC devices on a daily basis. Furthermore, tasks such as firewall policy optimization and fine-tuning, maintaining firewall policy security ratings above 95%, performing version upgrades, patch updates, and SOC device restoration will be part of your routine. Academic qualifications required for this role include a B.E or Btech degree (Except Mechanical, Civil, and Aerospace) and MCA. A PCNSE certificate is also mandatory. NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a strong presence in over 50 countries, we invest significantly in research and development to enable organizations to confidently transition into the digital future. As an Equal Opportunity Employer, we offer diverse opportunities and a collaborative work environment where employees can thrive and grow.,

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