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Eminence Infotech Pvt. Ltd.

13 Job openings at Eminence Infotech Pvt. Ltd.
Product Support Manager Indore, Madhya Pradesh, India 3 - 4 years None Not disclosed On-site Part Time

HIRING FOR A CLIENT We are seeking a dedicated and technically proficient Product Support Manager to lead/ support post-sale support and technical service efforts. The ideal candidate will manage all customer support activities, ensuring product reliability and high customer satisfaction across OEMs and retail clients. The position involves frequent travel to customer sites to resolve complaints and add new service dealers across India. Key Responsibilities · Respond to customer issues regarding mechanical, electrical, and electronic components · Analyze problems, recommend solutions, and oversee resolution · Coordinate with technical and sales teams to ensure successful product usage · Provide hands-on installation assistance, training, and product performance monitoring · Develop a service dealer network · Generate sales revenue by selling spares / consumables to prospective customers / dealers · Maintain product documentation, including manuals and service records · Deliver customer service reports and gather product feedback · Identify recurring issues and recommend product improvements · Ensure adherence to service and quality standards · Assist in ISO 9000 process documentation and compliance Key Performance Indicators (KPIs) · Reduction in service response/resolution time Customer satisfaction and feedback score Repeat service request rate Volume of product improvements initiated based on support insights Support process compliance and documentation accuracy Qualifications & Experience Bachelor’s degree in Automobile/ Mechanical Engineering – Mandatory Exposure and hands on experience of 3 to 4 years in service, repairs and maintenance of Petrol and Diesel Engines and Generators is a MUST. Familiarity with disassembly, assembly of engines of reputed make Familiarity with ISO 9000 and service documentation protocols Excellent communication and troubleshooting skills Customer-centric approach and fieldwork experience

Product Support Manager (Manufacturing) Pune, Maharashtra, India 3 - 4 years None Not disclosed On-site Full Time

HIRING FOR A CLIENT - A globally recognized manufacturer of high-performance electrical components NOTE - This position is not for IT people. Only talent from Manufacturing background apply. We are seeking a dedicated and technically proficient Product Support Manager (Manufacturing background) to lead/ support post-sale support and technical service efforts. The ideal candidate will manage all customer support activities, ensuring product reliability and high customer satisfaction across OEMs and retail clients. The position involves frequent travel to customer sites to resolve complaints and add new service dealers across India. Key Responsibilities · Respond to customer issues regarding mechanical, electrical, and electronic components · Analyze problems, recommend solutions, and oversee resolution · Coordinate with technical and sales teams to ensure successful product usage · Provide hands-on installation assistance, training, and product performance monitoring · Develop a service dealer network · Generate sales revenue by selling spares / consumables to prospective customers / dealers · Maintain product documentation, including manuals and service records · Deliver customer service reports and gather product feedback · Identify recurring issues and recommend product improvements · Ensure adherence to service and quality standards · Assist in ISO 9000 process documentation and compliance Key Performance Indicators (KPIs) · Reduction in service response/resolution time Customer satisfaction and feedback score Repeat service request rate Volume of product improvements initiated based on support insights Support process compliance and documentation accuracy Qualifications & Experience Bachelor’s degree in Automobile/ Mechanical Engineering – Mandatory Exposure and hands on experience of 3 to 4 years in service, repairs and maintenance of Petrol and Diesel Engines and Generators is a MUST. Familiarity with disassembly, assembly of engines of reputed make Familiarity with ISO 9000 and service documentation protocols Excellent communication and troubleshooting skills Customer-centric approach and fieldwork experience

Sr. Business Development Manager (Manufacturing) Pune, Maharashtra, India 4 - 7 years None Not disclosed On-site Full Time

Hiring for a Client! A globally recognised manufacturing company is seeking a highly driven and strategically minded Business Development Manager to spearhead our growth initiatives across key sectors such as automation, robotics, renewable energy, and medical equipment. The ideal candidate will bring technical expertise, sales acumen, and a client-focused mindset to drive business expansion and deepen market penetration. NOTE - Only MANUFACTURING background sales candidate apply!! Key Responsibilities • Identify, qualify, and pursue new business opportunities in target sectors: automation, robotics, renewable energy, medical equipment, and material handling. • Build and maintain strong relationships with OEMs, distributors, and retail clients to ensure long-term engagement. • Develop and implement sales strategies aligned with business objectives and revenue goals. • Conduct comprehensive market research to track industry trends, customer needs, and competitor positioning. • Prepare and present customized technical proposals, pricing models, and commercial agreements. • Lead contract negotiations, ensuring mutual value and compliance with company standards. • Collaborate with cross-functional teams including engineering, logistics, and after-sales to ensure seamless project execution. • Represent the company at trade shows, exhibitions, customer forums, and industry networking events. • Provide detailed and timely reports to senior management on sales performance, forecasts, and customer insights. Key Performance Indicators (KPIs) • Achievement of quarterly and annual revenue targets • Number of new customer accounts acquired • Customer retention and satisfaction scores • Win/loss ratio on submitted proposals • Market expansion in untapped regions or sectors • Strategic partnerships and channel developments Qualifications & Experience • Bachelor’s degree in Electrical Engineering (BE Electrical) – Mandatory • MBA in Sales or Marketing – Mandatory • 4-7 years of proven experience in B2B sales, preferably in automation, robotics, or industrial electrical components • Strong understanding of technical sales processes and customer lifecycle management • Proficiency in Microsoft Office Suite • Familiarity with or working knowledge of CRM platforms will be an added advantage • Excellent written and verbal communication skills • Demonstrated ability to work independently and manage multiple priorities in a dynamic environment • Willingness to travel extensively across India and occasionally overseas Functional Competencies • Business development strategy and execution • Technical understanding of electrical components (alternators, motors, drives) • CRM utilization and pipeline management • Commercial proposal drafting and contract negotiation • Industry-specific market analysis • Channel partner development and management • Cross-functional project coordination • B2B sales lifecycle management Behavioral Competencies • Results orientation and accountability • Strategic and analytical thinking • Customer-centric mindset • Strong interpersonal and negotiation skills • Resilience and adaptability • Time management and prioritization • Collaborative spirit and team orientation • High degree of initiative and ownership

UI/UX designer for Indore location (3 years experienced required) Indore, Madhya Pradesh, India 3 years None Not disclosed On-site Full Time

Role Description 🎨 Job Opportunity: UI/UX Designer 📍 Location: Indore (Onsite) 🧑‍💻 Experience: 3 years 💼 Employment Type: Full-time | Immediate Joiners Preferred We are looking for a creative and detail-oriented UI/UX Designer to join our growing team. If you're someone who understands both user needs and business goals, and enjoys creating seamless digital experiences, we’d love to hear from you. 🔧 Key Responsibilities: Design user-friendly interfaces for web and mobile platforms (Android/iOS). Create wireframes, mockups, prototypes, and user flows. Collaborate with product managers and developers to translate concepts into intuitive designs. Conduct basic user research and usability testing to improve designs. Maintain consistency in design across all platforms. Work with design tools like Figma, Adobe XD, or Sketch. 🎯 Requirements: 3 years of hands-on experience in UI/UX design. Strong portfolio showcasing real-world design work across web and mobile apps. Good understanding of responsive design, typography, color theory, and visual hierarchy. Familiarity with tools like Figma, Photoshop, Illustrator. Strong communication and teamwork skills. 🙌 What We Offer: Competitive salary with regular hikes. Opportunity to work on exciting and impactful projects. Friendly and collaborative team environment. Skill development and learning support.

HR Executive for Indore location (2 years of experience required) Indore, Madhya Pradesh, India 2 years None Not disclosed On-site Full Time

Role Description This is a full-time on-site role for an HR Executive, located in Indore. The HR Executive will be responsible for managing HR operations, handling employee relations, developing and implementing HR policies, and overall human resource management. The role includes tasks like recruiting, onboarding, employee engagement, performance management, and ensuring compliance with labor laws and regulations. #Immediate joiners preferred. Qualifications HR Management, Human Resources (HR) skills. Experience in HR Operations and developing HR Policies. Strong skills in Employee Relations. Excellent communication and interpersonal skills. Ability to work independently and handle multiple tasks efficiently. Bachelor's/ Master's degree in Human Resources, Business Administration, or related field. Minimum of 2 years of experience in an HR role Location & Experience Onsite Indore Location 2 years of experience in an HR role.

Product Manager with Experience in Saas (Indore Location only) Indore, Madhya Pradesh, India 3 - 5 years None Not disclosed On-site Full Time

🟡 Job Opening: Product Manager required for Logistics platform (must have logistics domain experience or product expertise) 📍 Location: Indore (Onsite) 🕒 Experience: 3 to 5 years 💼 Type: Full-Time | Immediate Joiners Preferred We are hiring a hands-on and driven Product Manager to join our team in India. If you have experience working on digital products and enjoy taking ownership from idea to launch, this role is for you. 🔧 Key Responsibilities: Define product vision and roadmap in line with business and user needs. Work closely with tech, design, and business teams to build and launch new features. Prepare detailed product specs, workflows, and use cases. Prioritise development tasks using user feedback, data insights, and business goals. Track product performance post-launch and drive improvements. Ensure smooth communication between cross-functional teams. 🎯 What We’re Looking For: 3–5 years of experience in a product management role (preferably in tech/startups). Must have logistics domain knowledge or product expertise. Strong understanding of product lifecycle, agile methods, and user journeys. Good knowledge of tools like JIRA, Figma, Google Analytics, or similar. Excellent communication and coordination skills. Ability to work independently and manage timelines. Bachelor's degree in Information Technology, Computer Science, or a related field. Bonus: Experience in SaaS, B2C/B2B platforms, or mobile-first products. 💼 What You’ll Get: Competitive salary and annual appraisals. Healthy work culture. A learning-focused and collaborative team. Opportunity to work on high-impact products.

HR Executive for Indore location (2 years of experience required) indore, madhya pradesh 2 - 6 years INR Not disclosed On-site Full Time

This is a full-time on-site role for an HR Executive located in Indore. As an HR Executive, you will be responsible for managing HR operations, handling employee relations, developing and implementing HR policies, and overall human resource management. Your tasks will include recruiting, onboarding, employee engagement, performance management, and ensuring compliance with labor laws and regulations. We are looking for immediate joiners who possess qualifications in HR Management and Human Resources (HR) skills. The ideal candidate should have experience in HR operations and developing HR policies, strong skills in employee relations, excellent communication and interpersonal skills, as well as the ability to work independently and handle multiple tasks efficiently. A Bachelor's or Master's degree in Human Resources, Business Administration, or a related field is required, along with a minimum of 2 years of experience in an HR role. This role is based at an onsite location in Indore and requires at least 2 years of prior experience in an HR role.,

Product Manager with Experience in Saas (Indore Location only) indore, madhya pradesh 3 - 7 years INR Not disclosed On-site Full Time

As a Product Manager for our Logistics platform based in Indore, you will play a crucial role in shaping the product vision and roadmap to meet both business and user needs. You will collaborate closely with tech, design, and business teams to develop and launch new features, ensuring that detailed product specifications, workflows, and use cases are prepared. Your responsibilities will include prioritizing development tasks based on user feedback, data insights, and business objectives, as well as tracking product performance post-launch and driving continuous improvements. Effective communication and coordination between cross-functional teams will be essential for success in this role. We are looking for a candidate with 3 to 5 years of experience in a product management role, preferably within the tech/startup industry, who possesses logistics domain knowledge or product expertise. A strong understanding of product lifecycle, agile methods, and user journeys is required, along with proficiency in tools such as JIRA, Figma, Google Analytics, or similar platforms. Excellent communication and coordination skills, the ability to work independently, and manage timelines effectively are also key attributes we seek. A Bachelor's degree in Information Technology, Computer Science, or a related field is necessary, with a bonus for experience in SaaS, B2C/B2B platforms, or mobile-first products. In return, you can expect a competitive salary with annual appraisals, a healthy work culture, and the opportunity to be part of a learning-focused and collaborative team. This role offers you the chance to work on high-impact products and make a significant contribution to our platform's success. Join us as we continue to innovate and grow in the logistics industry.,

Product Manager for Indore location (3-5 years experienced) indore, madhya pradesh 3 - 7 years INR Not disclosed On-site Full Time

As a Product Manager for our Logistics platform based in Indore, you will play a crucial role in shaping the future of our digital products. With 3 to 5 years of experience in product management, particularly in tech or startups, you will lead the product development process from conceptualization to execution. Your main responsibilities will include defining the product vision and roadmap to meet the needs of both the business and users. Collaborating closely with tech, design, and business teams, you will spearhead the development and launch of new features. Creating detailed product specifications, workflows, and use cases will be essential for successful project execution. Utilizing user feedback, data insights, and business objectives, you will prioritize development tasks effectively. Monitoring the product's performance post-launch, you will drive continuous improvements and enhancements to ensure optimal user experience. Facilitating seamless communication among cross-functional teams will be a key aspect of your role. To excel in this position, you must possess a strong foundation in product lifecycle management, agile methodologies, and user journey mapping. Proficiency in tools such as JIRA, Figma, Google Analytics, or similar platforms is highly desirable. Excellent communication, coordination, and time management skills are essential for effective collaboration with diverse teams. A Bachelor's degree in Information Technology, Computer Science, or a related field is required for this role. Candidates with prior experience in SaaS, B2C/B2B platforms, or mobile-first products will be given preference. In return, you can expect a competitive salary, annual appraisals, a supportive work culture, and the opportunity to work on impactful products with a dynamic and collaborative team. If you are a motivated and proactive Product Manager with a passion for innovation and a keen eye for detail, we invite you to join our team and contribute to the success of our logistics platform.,

Project Manager with Experience in Saas (Indore Location only) indore, madhya pradesh 3 - 7 years INR Not disclosed On-site Full Time

As a Product Manager for a Logistics platform based in Indore, you will play a crucial role in defining the product vision and roadmap to align with business and user needs. Your responsibilities will involve working closely with technology, design, and business teams to conceptualize, develop, and launch new features. You will be required to create detailed product specifications, workflows, and use cases while prioritizing development tasks based on user feedback, data insights, and business objectives. Additionally, tracking post-launch product performance and driving continual improvements will be essential aspects of your role. Effective communication and coordination between cross-functional teams will also be a key focus area. To excel in this role, you should have at least 3-5 years of experience in product management, preferably in the tech/startup industry, demonstrating a strong understanding of the product lifecycle, agile methodologies, and user journeys. Your expertise in logistics domain knowledge or product management will be highly valuable. Proficiency in utilizing tools such as JIRA, Figma, Google Analytics, or similar platforms is expected. Excellent communication and coordination skills, along with the ability to work independently, manage timelines, and hold a bachelor's degree in Information Technology, Computer Science, or a related field, are essential requirements. Experience in SaaS, B2C/B2B platforms, or mobile-first products will be considered a bonus. In return, you can expect a competitive salary with annual appraisals, a nurturing work culture, a team that prioritizes learning and collaboration, and the opportunity to work on impactful products. Join us today to be a part of our innovative team shaping the future of logistics solutions.,

Business Development Manager (Manufacturing) Pune, Maharashtra, India 4 - 7 years None Not disclosed On-site Full Time

Hiring for a Client! A globally recognised manufacturing company is seeking a highly driven and strategically minded Business Development Manager to spearhead our growth initiatives across key sectors such as automation, robotics, renewable energy, and medical equipment. The ideal candidate will bring technical expertise, sales acumen, and a client-focused mindset to drive business expansion and deepen market penetration. NOTE - Only MANUFACTURING background sales candidate apply!! Key Responsibilities • Identify, qualify, and pursue new business opportunities in target sectors: automation, robotics, renewable energy, medical equipment, and material handling. • Build and maintain strong relationships with OEMs, distributors, and retail clients to ensure long-term engagement. • Develop and implement sales strategies aligned with business objectives and revenue goals. • Conduct comprehensive market research to track industry trends, customer needs, and competitor positioning. • Prepare and present customized technical proposals, pricing models, and commercial agreements. • Lead contract negotiations, ensuring mutual value and compliance with company standards. • Collaborate with cross-functional teams including engineering, logistics, and after-sales to ensure seamless project execution. • Represent the company at trade shows, exhibitions, customer forums, and industry networking events. • Provide detailed and timely reports to senior management on sales performance, forecasts, and customer insights. Key Performance Indicators (KPIs) • Achievement of quarterly and annual revenue targets • Number of new customer accounts acquired • Customer retention and satisfaction scores • Win/loss ratio on submitted proposals • Market expansion in untapped regions or sectors • Strategic partnerships and channel developments Qualifications & Experience • Bachelor’s degree in Electrical Engineering (BE Electrical) – Mandatory • MBA in Sales or Marketing – Mandatory • 4-7 years of proven experience in B2B sales, preferably in automation, robotics, or industrial electrical components • Strong understanding of technical sales processes and customer lifecycle management • Proficiency in Microsoft Office Suite • Familiarity with or working knowledge of CRM platforms will be an added advantage • Excellent written and verbal communication skills • Demonstrated ability to work independently and manage multiple priorities in a dynamic environment • Willingness to travel extensively across India and occasionally overseas Functional Competencies • Business development strategy and execution • Technical understanding of electrical components (alternators, motors, drives) • CRM utilization and pipeline management • Commercial proposal drafting and contract negotiation • Industry-specific market analysis • Channel partner development and management • Cross-functional project coordination • B2B sales lifecycle management Behavioral Competencies • Results orientation and accountability • Strategic and analytical thinking • Customer-centric mindset • Strong interpersonal and negotiation skills • Resilience and adaptability • Time management and prioritization • Collaborative spirit and team orientation • High degree of initiative and ownership

Industrial Support Engineer (Manufacturing) Pune, Maharashtra, India 3 - 4 years None Not disclosed On-site Full Time

HIRING FOR A CLIENT - A globally recognized manufacturer of high-performance electrical components NOTE - This position is not for IT people. Only talent from Manufacturing background apply. We are seeking a dedicated and technically proficient Product Support Manager (Manufacturing background) to lead/ support post-sale support and technical service efforts. The ideal candidate will manage all customer support activities, ensuring product reliability and high customer satisfaction across OEMs and retail clients. The position involves frequent travel to customer sites to resolve complaints and add new service dealers across India. Key Responsibilities · Respond to customer issues regarding mechanical, electrical, and electronic components · Analyze problems, recommend solutions, and oversee resolution · Coordinate with technical and sales teams to ensure successful product usage · Provide hands-on installation assistance, training, and product performance monitoring · Develop a service dealer network · Generate sales revenue by selling spares / consumables to prospective customers / dealers · Maintain product documentation, including manuals and service records · Deliver customer service reports and gather product feedback · Identify recurring issues and recommend product improvements · Ensure adherence to service and quality standards · Assist in ISO 9000 process documentation and compliance Key Performance Indicators (KPIs) · Reduction in service response/resolution time Customer satisfaction and feedback score Repeat service request rate Volume of product improvements initiated based on support insights Support process compliance and documentation accuracy Qualifications & Experience Bachelor’s degree in Automobile/ Mechanical Engineering – Mandatory Exposure and hands on experience of 3 to 4 years in service, repairs and maintenance of Petrol and Diesel Engines and Generators is a MUST. Familiarity with disassembly, assembly of engines of reputed make Familiarity with ISO 9000 and service documentation protocols Excellent communication and troubleshooting skills Customer-centric approach and fieldwork experience

Senior Node.js/NestJS Developer indore, madhya pradesh 4 - 8 years INR Not disclosed On-site Full Time

You will be joining a fast-growing SaaS-based logistics tech company that is revolutionizing the Indian transport and fleet management ecosystem. The platform you will be working on handles real-time GPS data for thousands of vehicles and processes high-volume transactional data with intelligent insights. The company is built on Node.js, NestJS, and MongoDB, and is rapidly scaling to support over 100,000 active GPS devices and logistics users. Your key responsibility will be to design and develop scalable backend services using Node.js and NestJS for the GPS-integrated logistics SaaS platform. You will be building and optimizing high-traffic, real-time APIs that process GPS data and power transport management workflows. Collaboration with product and frontend teams to implement robust and efficient solutions will also be a crucial part of your role. Additionally, you will be responsible for optimizing performance, scalability, and reliability across distributed systems, as well as implementing security, data validation, and error handling best practices. Maintenance and scaling of MongoDB database architecture and indexing strategies will also fall under your purview. Participation in architecture design and peer code reviews, management and improvement of the CI/CD pipeline and DevOps workflows, and staying updated with industry trends to suggest new technologies/tools where beneficial will be part of your regular tasks. The ideal candidate for this position will have at least 4 years of professional experience in backend development using Node.js, with NestJS preferred. Deep knowledge of JavaScript and TypeScript, along with experience in writing clean, modular code, is essential. Hands-on experience with MongoDB and ORM libraries such as Mongoose is required, as well as proven experience in building and maintaining real-time, scalable applications, especially those involving GPS tracking or logistics systems. An understanding of microservices architecture, event-driven systems, and RESTful API design is crucial. Experience with message queues (e.g., Redis, RabbitMQ, Kafka) is a plus. You should also have experience in handling millions of requests per day and optimizing the backend for low latency and high concurrency. Knowledge of AWS (EC2, S3, Load Balancer, CloudWatch) and DNS/SSL configuration, proficiency in version control systems like Git, familiarity with unit testing frameworks (Mocha, Jest, etc.), strong problem-solving skills, and a passion for building high-impact products are also necessary. Excellent communication skills and experience working in agile teams are highly valued. Nice to have for this role would include experience working in logistics, transportation, or GPS-tracking platforms, as well as knowledge of WebSockets, geofencing, and real-time data processing.,