Email Support Executive

1 - 31 years

2 - 3 Lacs

powai mumbai/bombay

Posted:22 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job description: Designation: Associate Customer Support Process: Cibil (NonVoice- Email process) Shift Timing: Girls: 8AM - 8PM Boys: 8 AM 11PM Qualification: Graduate / Postgraduate Experience: Minimum 1 year of relevant experience in the BFSI industry or minimum 2 years of relevant experience in BPO Industry Skills Required: Strong verbal and written communication skills in English and Hindi Good typing speed with accuracy Strong interpersonal and customer handling skills Ability to manage queries and resolve issues effectively Roles & Responsibilities: Resolve banking-related issues and queries over email Manage customer emails with a focus on exceptional service and timely query resolution Actively respond to customer needs, concerns, and feedback appropriately Accurately document customer interactions and update records in the system Salary: 12 months: ₹3,00,000 (₹23,000 in-hand) 25 months: ₹3,29,000 (₹25,000 in-hand) 37 months: ₹3,59,000 (₹27,000 in-hand) Drop resume on HR Priyanka Gurav Email: priyanka.gurav@Techmahindra.com Whatsapp: 8689948557

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