Email Campaign Execution Specialist

2 - 5 years

3 - 7 Lacs

Posted:5 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Email Campaign Execution Specialist

Thane | Email Deliverability | Full-time

Do you thrive on ensuring customer success? Are you passionate about optimizing technology for maximum impact?

If you're a customer-focused individual with a knack for email marketing, this is your chance to shine!

We're seeking a driven Email Campaign Execution Specialist to empower our clients by expertly managing their email campaigns within the Netcore platform.

You'll be their trusted advisor, ensuring seamless execution and maximizing their ROI.

What You'll Do:

  • Campaign Management:

     From build and testing to deployment and scheduling, you'll handle all aspects of email campaign execution within Netcore. This includes segmentation, dynamic content, A/B testing, and more.
  • Netcore Mastery:

     Leverage Netcore's full suite of features (email editors, automation workflows, reporting dashboards, etc.) to optimize campaign performance and efficiency.
  • Quality Assurance Champion:

     Guarantee flawless campaigns by meticulously testing content, links, rendering across devices and email clients, and deliverability.
  • Targeted Campaigns:

     Implement segmentation strategies to reach the right audience with the right message, driving en
  • gagement and conversions.
  • List Management Pro:

     Maintain clean and compliant email lists, adhering to data privacy regulations (GDPR, CAN-SPAM).
  • Data-Driven Insights:

     Monitor key metrics (open rates, click-through rates, conversions) within Netcore and other analytics platforms. Analyze data, generate reports, and identify opportunities for optimization.
  • Collaborative Spirit:

     Partner with marketing teams (content, design) to ensure smooth campaign development and execution.
  • Industry Expert:

     Stay ahead of the curve with email marketing best practices, trends, and Netcore platform updates.
  • Problem Solver:

     Proactively identify and resolve technical issues related to campaign execution.
  • Customer Advocate:

     Address customer queries and issues via phone, email, and ticketing systems, providing top-notch support.
  • Proactive Support:

     Anticipate customer needs and offer proactive assistance.
  • Relationship Builder:

     Cultivate strong client relationships and collaborate effectively with internal teams.
  • Process Improvement:

     Identify opportunities for process changes and product enhancements.
  • Alert Monitoring:

     Monitor internal alerts and escalate critical issues.
  • Campaign Analysis:

     Analyze and monitor campaign delivery, providing reports to clients.
  • HTML Proficiency:

     Perform basic HTML modifications as needed.
  • Campaign Execution Across Channels:

     Facilitate campaigns across various channels (email, SMS, voice, automation).
  • Account Management:

     Monitor and manage client accounts to maximize ROI.

What You'll Bring:

  • Bachelor's degree in Arts, Commerce, or a related field preferred.
  • Solid understanding of email marketing principles (deliverability, segmentation, personalization, A/B testing).
  • HTML/CSS proficiency a plus.
  • Experience with other email marketing platforms a plus.
  • Meticulous attention to detail and commitment to quality.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Exp 2-5 years of customer support experience preferred; freshers with strong communication skills and a willingness to learn are also encouraged to apply.
  • Proficiency in Microsoft Excel/OpenOffice Calc and PowerPoint.
  • Self-motivation, a proactive mindset, and a passion for learning.
  • Team-player attitude with patience and discipline.
  • Knowledge of Linux, DNS, and mail systems a plus.
  • Ability to work flexible shifts.
  • 6 Day Working

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