email and chat process

ob Description:

We are looking for a Chat Process Executive to handle customer queries and provide support through online chat. The candidate should have good communication skills, typing speed, and a customer-oriented approach.

Responsibilities:

• Handle customer queries through chat in a timely and professional manner.
• Provide accurate information about products/services.
• Resolve customer issues efficiently and escalate if required.
• Maintain customer records and update databases.
• Work collaboratively with the team to achieve targets.
• Ensure a positive customer experience in every interaction.

Requirements

• Good written English and typing speed (minimum 30–35 wpm).
• Basic computer knowledge and familiarity with chat software.
• Prior experience in BPO or customer service preferred.
• Ability to multitask and work under pressure.

Benefits:

• Performance-based incentives.
• Paid training and career growth opportunities.
• Friendly and supportive work environment.

Job Type: फ़ुल-टाइम

Pay: ₹25,000.00 - ₹31,000.00 per month

Benefits:

• हेल्थ इंश्योरेंस

Work Location: In person