About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About The Opportunity We are currently seeking a highly experienced Senior Instructional Designer (ID) to design and develop advanced instructional training materials that support market-leading higher education software and SaaS solutions. In this senior role, you will demonstrate exceptional project management, training needs analysis, training development, and evaluation skills. Our Senior IDs independently develop courses (from entry through advanced levels) for both technical and functional end users. The ability to develop training using multimedia technology and eLearning authoring tools is critical to success in this role. Under the guidance of COO Enablement leadership and learning experience designers (LXDs), the Senior ID acts as a key liaison between stakeholders and Enablement to determine training needs and appropriate methods of delivery. Where you will make an impact Create a comprehensive training vision for stakeholders and transform that vision into engaging instructional strategies and assets, while working closely with LXDs to ensure alignment with the overall training program vision. Recommend appropriate modes of training delivery, including but not limited to, eLearning, instructor-led, and blended training solutions. Apply advanced instructional design theories and best practices to training development to achieve consistent and high-quality results. Build engaging learning activities and compelling course content that enhances retention and knowledge transfer. Lead project management efforts, plan, and organize the development of product training courses. Collaborate closely with LXDs to create development timelines, monitor milestones and deliverables, and communicate potential risks and roadblocks. Adhere to documented instructional design standards and processes to ensure quality and consistency. Assess existing learning resources to ensure quality and accuracy of training content. Determine criteria to assess learner performance. What You Will Bring Minimum of 3 to 5 years of experience interpreting and applying current and emerging adult learning theories and project management strategies to the design and development of training materials. Proven ability to work comfortably in a deadline-oriented work environment and to execute complex projects simultaneously, with a high degree of quality. Demonstrated skill in collaborating on cross-functional teams to efficiently produce accurate training deliverables on schedule. Extensive experience creating a variety of training formats, such as on-demand, instructor-led, and virtual instructor-led. Strong experience engaging with technical content and subject matter. Expertise in designing and developing training in a variety of modalities, such as on-demand (eLearning), instructor-led, and blended experiences. Successful performance on global teams, across a variety of geographic locations and cultures. Ability to summarize technical information (verbally and in writing) for a non-technical audience. Proficiency in content authoring tools such as Articulate 360 suite, Adobe Captivate, Canva, video editing tools, text-to-speech technologies, etc. Demonstrated proficiency with Microsoft Office applications. Strong interpersonal, communication (written and verbal), and organizational skills. Strong critical thinking and problem-solving skills. What makes #Ellucianlife 22 days annual leave plus 11 public holidays Competitive gratuity policy Group insurance and Annual health checkup plan with a variety of family and wellness benefits. Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 5 charitable days to support the community that supports us Wellness Headspace (mental health) Wellbeats (virtual fitness classes) RethinkCare - caregiver support Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean In Team to name a few. Parental leave Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities Show more Show less

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About The Opportunity The ‘Consultant- BI Reporting’ uses his superior report development skills and his Data Warehousing/BI knowledge to provide outstanding service to the Ellucian Managed Services client community. He/she will closely work with the Business Users to gather and prioritize the requirements. He/she will be involved in building the prototypes and demonstrating the same to the customer. Once reports are developed and tested he will provide a reports demo to end users. He is also involved in the documenting of functional and technical requirements. Responsibilities also include knowledge sharing through demonstrations and training to technical staff and end users. In addition, the successful candidate will be responsible for needs assessment, solutioning and developing a strong working relationship with the client. Where you will make an impact The ‘Consultant- BI Reporting’ Consultant will: Connect with business users to understand the reporting needs and build/demonstrate prototypes that may suit the user needs Develop and test the reports (requested by the business users) using various reporting tools like SSRS , OBIEE , Cognos, Argos etc Migration of reports from one reporting tool to another. This involves understanding/clarifying the requirements for the existing reports and rebuilding the same in a new reporting tool Debugging the issues with the existing reports and provide the appropriate fixes Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions about reporting applications. Analyze code to find causes of errors and revise applications Prepare documents related to requirements and specifications for conversion, reporting, interfaces and custom applications. Write documentation that describes installation and operating procedures. What You Will Bring Overall 4 - 7 years of experience. With 4 + years of relevant experience in the area of reports development Working experience with any of these reporting tools : SSRS , OBIEE, Cognos Strong Data Warehousing concepts (Facts , Dimensions ,Hierarchies , Aggregate tables , Dimensional Data Modelling etc) Strong experience of SQL queries and performance tuning Prior experience of directly working with the business users for gathering the requirements , prototype demonstrations etc Willing to learn new technologies to serve the ever changing customer needs Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors and customers. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the artifacts as needed Develop accurate and comprehensive test plans and execute tests according to plans. Desired Skills Knowledge of Cognos , Tableaue Reporting tool Knowledge of ETL development Knowledge about the US Higher Education Domain What makes #Ellucianlife 22 days annual leave plus 11 public holidays Competitive gratuity policy Group insurance and Annual health checkup plan with a variety of family and wellness benefits. Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 5 charitable days to support the community that supports us Wellness Headspace (mental health) Wellbeats (virtual fitness classes) RethinkCare - caregiver support Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean In Team to name a few. Parental leave Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities Show more Show less

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About The Opportunity As a Customer Operations Engineer, you will collaborate within our Operations team to support existing customers and onboard new ones for our Smart Plan, Award, and Transfer products. This role involves direct communication with Professional Services, Customer Success, and R&D teams. You will need strong communication and comprehension skills, along with an understanding of business process workflows, Student Information Systems (SIS), Degree Audit systems, and SaaS product fundamentals. Critical thinking and problem-solving abilities are essential. The ideal candidate is comfortable with frequent context switching and thrives in a deadline-driven environment while working under minimal supervision. Where you will make an impact Create and maintain customer tenants in Smart Plan, Award, and Transfer cloud environments. Perform data cloning and migration between various production and non-production environments. Own and maintain product configurations (customer configs), including managing the repository in Git. Assist business analysts in setting up new customer configurations. Develop and maintain data transformation scripts written in Groovy. Manage and coordinate data acquisition schedules and configure corresponding scheduled jobs. Support business analysts in creating advanced Advising Guidelines rules. Set up Single Sign-On (SSO) and role mapping. Configure and manage Award data analysis configurations, schedules, and initial executions. Report and escalate data-related risks to management, ensuring critical customer issues are addressed promptly and effectively. Participate in Tier 2 escalation for production incidents. What You Will Bring Solid knowledge of Git (branching, merging, conflict resolution). Proficiency in SQL and basic programming skills (Groovy, Python, regex). Basic understanding of AWS. Familiarity with SIS, Degree Audit systems, and the U.S. higher education landscape. Excellent attention to detail and time management skills. Good understanding of the software development process and SaaS concepts. Strong understanding of operations, services, and applications. Ability to work effectively in a team and independently with minimal supervision. What makes #Ellucianlife 22 days annual leave plus 11 public holidays Competitive gratuity policy Group insurance and Annual health checkup plan with a variety of family and wellness benefits. Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 5 charitable days to support the community that supports us Wellness Headspace (mental health) Wellbeats (virtual fitness classes) RethinkCare - caregiver support Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean In Team to name a few. Parental leave Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities Show more Show less

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About The Opportunity Description of Job Duties: The ‘Consultant- BI Reporting’ uses his superior report development skills and his Data Warehousing/BI knowledge to provide outstanding service to the Ellucian Managed Services client community. He/she will closely work with the Business Users to gather and prioritize the requirements. He/she will be involved in building the prototypes and demonstrating the same to the customer. Once reports are developed and tested he will provide a reports demo to end users. He is also involved in the documenting of functional and technical requirements. Responsibilities also include knowledge sharing through demonstrations and training to technical staff and end users. In addition, the successful candidate will be responsible for needs assessment, solutioning and developing a strong working relationship with the client. Responsibilities: The ‘Consultant- BI Reporting’ Consultant will: Connect with business users to understand the reporting needs and build/demonstrate prototypes that may suit the user needs Develop and test the reports (requested by the business users) using various reporting tools like SSRS , OBIEE , Argos etc Migration of reports from one reporting tool to another. This involves understanding/clarifying the requirements for the existing reports and rebuilding the same in a new reporting tool Debugging the issues with the existing reports and provide the appropriate fixes Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions about reporting applications. Analyze code to find causes of errors and revise applications Prepare documents related to requirements and specifications for conversion, reporting, interfaces and custom applications. Write documentation that describes installation and operating procedures. Required Skills/Knowledge/Experience: Bachelor's degree in Computer Science, IT or equivalent degree program. Overall 4 - 7 years of experience. With 4 + years of relevant experience in the area of reports development Working experience with any of these reporting tools : SSRS , OBIEE Strong Data Warehousing concepts (Facts , Dimensions ,Hierarchies , Aggregate tables , Dimensional Data Modelling etc) Strong experience of SQL queries and performance tuning Prior experience of directly working with the business users for gathering the requirements , prototype demonstrations etc Willing to learn new technologies to serve the ever changing customer needs Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors and customers. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the artifacts as needed Develop accurate and comprehensive test plans and execute tests according to plans. Desired Skills/Knowledge/Experience: Knowledge of Cognos , Tableaue Reporting tool Knowledge of ETL development Knowledge about the US Higher Education Domain Show more Show less

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About The Opportunity Ellucian is seeking to hire a Senior SAP Business Analyst to join within their Information Technology department. As a Senior Analyst, you will be responsible for managing the Order to Cash processes using SAP SD module on ECC platform and be part of the transformation initiative to migrate to SAP S/4 HANA solution. This role will also focus on bridging the gap between business operations and IT to drive technological solutions that optimize financial and operational processes in our software business. Where you will make an impact Configure, implement and maintain SAP S/4 HANA SD/Subscription Billing module for Order to Cash (OTC) processes, including Sales Order Management, Billing, Delivery Processing, Revenue Recognition, Pricing, and Credit Management. Expertise in configuring SAP RAR (Revenue Accounting and Reporting) module to ensure accurate revenue recognition, especially in complex scenarios. Support migration activities from SAP ECC SD to S/4 HANA SD, including data migration, validation, and testing. Coordinate user acceptance testing (UAT) and support business users in testing. Support end-to-end integration flows, train end-users and provide post-implementation support, ensuring a smooth transition to new systems. Problem-solving skills and the ability to provide day-to-day support in production environments adhering to the SLAs. Provide ongoing support to the business users on day-to-day issues related to the Order to Cash process in SAP ECC SD and RAR module. Troubleshoot and resolve issues across SD modules with a focus on Revenue Recognition (RAR), invoicing, and sales order management. What You Will Bring 5 years of hands-on experience in SAP ECC and S/4 HANA SD module, with focus on the Order to Cash (OTC) processes with at least 2 full implementation cycles. Strong knowledge of SD module configuration, including Sales Order Management, Billing, Revenue Recognition, Pricing, Credit Management, Delivery Processing, and Invoicing. Experience with RAR (Revenue Accounting and Reporting), including configuration and troubleshooting. Good experience in SAP S/4 HANA SD migration, including configuration and post-migration support. A good understanding of integration points between SD and FI Strong communication skills, with the ability to work with both technical teams and business stakeholders. Ability to work in a team-oriented environment and manage multiple priorities effectively. What makes #Ellucianlife 22 days annual leave plus 11 public holidays Competitive gratuity policy Group insurance and Annual health checkup plan with a variety of family and wellness benefits. Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 5 charitable days to support the community that supports us Wellness Headspace (mental health) Wellbeats (virtual fitness classes) RethinkCare - caregiver support Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean In Team to name a few. Parental leave Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About The Opportunity The ‘Consultant- BI Reporting’ uses his superior report development skills and his Data Warehousing/BI knowledge to provide outstanding service to the Ellucian Managed Services client community. He/she will closely work with the Business Users to gather and prioritize the requirements. He/she will be involved in building the prototypes and demonstrating the same to the customer. Once reports are developed and tested he will provide a reports demo to end users. He is also involved in the documenting of functional and technical requirements. Responsibilities also include knowledge sharing through demonstrations and training to technical staff and end users. In addition, the successful candidate will be responsible for needs assessment, solutioning and developing a strong working relationship with the client. Where you will make an impact The ‘Consultant- BI Reporting’ Consultant will: Connect with business users to understand the reporting needs and build/demonstrate prototypes that may suit the user needs Develop and test the reports (requested by the business users) using various reporting tools like SSRS , OBIEE , Cognos, Argos etc Migration of reports from one reporting tool to another. This involves understanding/clarifying the requirements for the existing reports and rebuilding the same in a new reporting tool Debugging the issues with the existing reports and provide the appropriate fixes Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions about reporting applications. Analyze code to find causes of errors and revise applications Prepare documents related to requirements and specifications for conversion, reporting, interfaces and custom applications. Write documentation that describes installation and operating procedures. What You Will Bring Overall 4 - 7 years of experience. With 4 + years of relevant experience in the area of reports development Working experience with any of these reporting tools : SSRS , OBIEE, Cognos Strong Data Warehousing concepts (Facts , Dimensions ,Hierarchies , Aggregate tables , Dimensional Data Modelling etc) Strong experience of SQL queries and performance tuning Prior experience of directly working with the business users for gathering the requirements , prototype demonstrations etc Willing to learn new technologies to serve the ever changing customer needs Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors and customers. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the artifacts as needed Develop accurate and comprehensive test plans and execute tests according to plans. Desired Skills Knowledge of Cognos , Tableaue Reporting tool Knowledge of ETL development Knowledge about the US Higher Education Domain What makes #Ellucianlife 22 days annual leave plus 11 public holidays Competitive gratuity policy Group insurance and Annual health checkup plan with a variety of family and wellness benefits. Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 5 charitable days to support the community that supports us Wellness Headspace (mental health) Wellbeats (virtual fitness classes) RethinkCare - caregiver support Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean In Team to name a few. Parental leave Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities

Ellucian is a global market leader in education technology, empowering innovation for higher education by partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Utilizing an AI-powered platform trained on extensive higher education data, Ellucian drives efficiency, personalization, and engagement for students, faculty, and staff. With a focus on the unique needs of learning institutions, the Ellucian platform offers best-in-class SaaS capabilities and delivers insights essential for the present and future. Their solutions cover the complete student lifecycle, from recruitment and enrollment to retention, workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, extensive partner network, and user community of over 45,000 promote best practices for institutional success and improved student outcomes. At Ellucian, values are rooted in purpose. Embracing leadership, innovation, and growth, the organization humanizes its approach, recognizing the strength of its people. With a shared vision of transformation, Ellucian strives to shape a brighter future for higher education. As a Consultant at Ellucian, you will utilize programming skills and knowledge of customer business challenges to provide exceptional service to the Ellucian customer community. Your responsibilities will include troubleshooting product issues, offering guidance, and providing support to customers. This customer-facing role demands strong consulting skills. Working as a Restart consultant, you will collaborate with a team of analysts dedicated to supporting the customer base. As part of the ActionLine Degreeworks Support team, you will address and resolve issues faced by customers, both internally and externally. Ellucian is seeking individuals who challenge the status quo, take ownership, and collaborate as a team to empower and satisfy customers. The work environment is collaborative, with state-of-the-art facilities and equipment. Regular meetings encourage idea-sharing among team members. Key Responsibilities: - Provide comprehensive support to Ellucian clients and employees by troubleshooting and resolving issues - Document problems and solutions in Ellucian's tracking system, monitoring progress until resolution - Establish effective relationships with other Ellucian staff members - Collaborate with the Action Line team to deliver exceptional client support - Independently address issues and contribute actively to team efforts - Enhance customer self-help by creating accurate knowledge base articles - Continuously learn and adopt new technologies and concepts - Analyze technical and functional impacts, focusing on problem-solving - Utilize AI tools to improve productivity, problem-solving, and decision-making Qualifications: - Proficiency in Unix/Linux command line navigation; Administration experience is a plus - Familiarity with SQL and relational database systems like Oracle - Previous experience in Customer Support or a willingness to start in this field - Strong verbal and written communication skills - Excellent analytical and problem-solving abilities - Quick adaptability to fast-paced environments - Proactive attitude and commitment to client commitments - Additional advantages include familiarity with SSL, REST APIs, Tomcat servers, Cloud concepts, and basic programming knowledge Ellucian offers individuals with a minimum 4-year career break the opportunity to learn and grow. Applicants will undergo an assessment criteria, which will be communicated upon shortlisting. The successful candidate must be willing to visit the office as required, as this position is not fully remote. This facilitates effective learning, collaboration, and support during the Restart program tenure.,

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education. About The Opportunity Ellucian is seeking to hire a Senior SAP Business Analyst to join within their Information Technology department. As a Senior Analyst, you will be responsible for managing the Order to Cash processes using SAP SD module on ECC platform and be part of the transformation initiative to migrate to SAP S/4 HANA solution. This role will also focus on bridging the gap between business operations and IT to drive technological solutions that optimize financial and operational processes in our software business. Where you will make an impact Acts as the key liaison across all functional areas and provide recommendations for improved system processes, including business units, information technology and outside vendors Configure, implement and maintain SAP S/4 HANA SD/Subscription Billing module for Order to Cash (OTC) processes, including Sales Order Management, Billing, Delivery Processing, Revenue Recognition, Pricing, and Credit Management. Expertise in configuring SAP RAR (Revenue Accounting and Reporting) module to ensure accurate revenue recognition, especially in complex scenarios. Support migration activities from SAP ECC SD to S/4 HANA SD, including data migration, validation, and testing. Coordinate user acceptance testing (UAT) and support business users in testing. Support end-to-end integration flows, train end-users and provide post-implementation support, ensuring a smooth transition to new systems. Problem-solving skills and the ability to provide day-to-day support in production environments adhering to the SLAs. Provide ongoing support to the business users on day-to-day issues related to the Order to Cash process in SAP ECC SD and RAR module. Troubleshoot and resolve issues across SD modules with a focus on Revenue Recognition (RAR), invoicing, and sales order management. Demonstrated curiosity and aptitude for leveraging AI tools to enhance productivity, problem-solving, and decision-making in day-to-day work. What You Will Bring 8 years of hands-on experience in SAP ECC and S/4 HANA SD module, with focus on the Order to Cash (OTC) processes with at least 2 full implementation cycles. Strong knowledge of SD module configuration, including Sales Order Management, Billing, Revenue Recognition, Pricing, Credit Management, Delivery Processing, and Invoicing. Experience with RAR (Revenue Accounting and Reporting), including configuration and troubleshooting. Good experience in SAP S/4 HANA SD migration, including configuration and post-migration support. A good understanding of integration points between SD and FI Strong communication skills, with the ability to work with both technical teams and business stakeholders. Ability to work in a team-oriented environment and manage multiple priorities effectively. What makes #Ellucianlife 22 days annual leave plus 11 public holidays Competitive gratuity policy Group insurance and Annual health checkup plan with a variety of family and wellness benefits. Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 5 charitable days to support the community that supports us Wellness Headspace (mental health) Wellbeats (virtual fitness classes) RethinkCare - caregiver support Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean In Team to name a few. Parental leave Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities