Ekanga

About Ekanga: At Ekanga, we create soulful lifestyle products designed to help individuals navigate their inner world. Our flagship product, Krishnapath , is an emotion-based guide inspired by the Bhagavad Gita, designed not just to be read but felt. As a purpose-led brand, our interactions with customers go beyond service — it’s about connection. Role Overview: We’re looking for a compassionate and detail-oriented Customer Care Intern who can be the voice of Ekanga. You will be the first point of contact for people reaching out — answering queries, resolving concerns, and most importantly, offering them a sense of warmth and clarity. Duration: 45 Days Stipend: As per discussion Start Date: Immediate Responsibilities Handle DMs, emails, and WhatsApp messages in a timely and thoughtful manner Solve customer queries related to orders, delivery, product details, etc. Coordinate with the operations team (design, operations, packaging) for issue resolution Assist in collecting customer feedback and insights Represent Ekanga with kindness and clarity What We’re Looking For: Someone empathetic, patient, and proactive Strong communication skills in English and Hindi Organized and able to multitask Prior experience is a bonus but not mandatory Interest in wellness, spirituality, or emotional wellness is a plus Qualifications Currently pursuing or recently completed graduation in any field Basic tech-savviness (email, Google Sheets, messaging apps) What You Will Gain Hands-on experience with real customer engagement in a fast-growing brand Learning emotional intelligence in communication Understanding of customer lifecycle and operational coordination A potential pathway to a full-time opportunity at Ekanga Perks Certificate of Internship Letter of Recommendation Mentorship from Creative and Founding team Team access to internal brand workshops and learning resources To Apply To Apply: To share your resume, contact our HR at WhatsApp on : 8817016184