Job
Description
About Us: Indian Institute of Foreign Languages (IIFL) is a premier institute offering professional training in German, French, Japanese, Spanish, and English. With a legacy of excellence, we are expanding our footprint across India to provide language education that empowers careers and enriches lives. --- Role Overview: We are looking for a dynamic and student-focused Academic Counselor to join our Kochi team. The ideal candidate will guide students in selecting suitable foreign language courses, handle walk-ins and inquiries, and support them through the enrollment process. --- Key Responsibilities: Counsel prospective students on available language programs based on their academic goals and interests. Respond to phone, WhatsApp, and walk-in inquiries with clarity and professionalism. Explain course levels (A1–C2, N5–N1, etc.), features, batch timings, and pricing. Maintain follow-ups with leads to ensure smooth enrollment. Coordinate with trainers and operations team for batch planning and student onboarding. Keep accurate records of inquiries, conversions, and feedback. Represent the institute positively in student interactions and local promotional events. --- Skills & Qualifications: Bachelor’s degree in any discipline (Education/HR/Languages preferred) 1+ year experience in student counseling, telecalling, or academic advising Excellent communication and interpersonal skills in English and Malayalam (Hindi is a plus) Comfortable with CRM tools, Google Sheets, and WhatsApp Business Passionate about education, languages, and student success --- What We Offer: Attractive salary + performance-based incentives Training and mentorship from senior counselors Growth opportunities across branches Friendly, professional, and learning-focused environment Job Types: Full-time, Freelance Contract length: 36 months Pay: ₹13,384.66 - ₹27,000.00 per month Benefits: Work from home Schedule: Day shift Monday to Friday Morning shift Work Location: In person
