Editorial Submission Advisor

Job Title: Editorial Engagement Support Assistant

Location: Pune

Reports to: Editorial Engagement Support Team Lead

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities enabling them to improve outcomes, make progress, and benefit the generations that follow.

About the Brand

Springer Nature Technology and Publishing Solutions is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services

About the Team

Transfer Desk is a manuscript transfer service, which provides author with a convenient way of resubmitting their manuscript to a more suitable journal. Finding the right journal can be difficult and sometimes sound manuscripts are rejected because they don't precisely match a journals aims and scope. Transfer desk team helps authors to leave with a positive experience & encourages them to come back to us in future while giving editors the first choice of new research. They help authors find the most suitable journal, recognizing the scientific merit of their manuscript and ensuring it can be submitted elsewhere within SpringerNature without delay.

Roles Responsibilities

• Perform light assessment (screening) of the manuscripts
• Identify suitable journals for transferred manuscripts
• Send list of most suitable journals to authors
• Provide best possible solutions to author queries by referring to the standard operating procedures
• Transfer manuscript to the preferred journal & support the authors throughout the transfers process
• Build effective relationships with authors and editors
• Participate in trials & ad hoc process level initiatives
• Mentor and support new joiners
• Share best practices for the respective cluster

Key Relationships

• Authors
• Heads of -Submissions and Author Services (SAS) team
• Journal Editorial Office Assistants
• Journal Editors

Skills

• Good Communication Skill (written and verbal English)
• Email etiquettes
• Subject matter expertise M.Com/Economics/ English/ Political Science/
• Publishing background knowledge
• Strong analytical and logical reasoning ability
• Customer service and business communication experience
• Manuscript handling experience would be an added advantage

Qualifications

• Masters in Masters in Economics, M.Com
• Masters in Political Science
• Masters in English Literature/Education