Ecommerce Last Mile Delivery Assistant Manager

We Are Hiring: Assistant Manager Operations (Last Mile Delivery- Amazon Process)
Location: Kolkata, West Bengal
Company: Zodiac Express Private Limited
Salary: 28,000 35,000 per month
Relocation: Open to relocation within West Bengal (Mandatory)

Key Responsibilities
1. Oversee and manage 3-5 delivery branches within the assigned region
2. Monitor daily operations and ensure consistent adherence to SOPs
3. Supervise cash handling, reconciliations, and maintain accurate operational records
4. Lead, motivate, and support branch teams to improve performance and productivity
5. Ensure smooth last-mile delivery operations and timely issue resolution
6. Collaborate with cluster heads and senior management for operational planning and execution.
7. Maintain strong coordination with delivery associates and on-ground teams.

8. Handle exceptions, customer escalations, and operational challenges effectively.

Requirements
1. Graduation in any stream (mandatory)
2. Minimum 2-4 years of experience in the E-commerce / Logistics / Last Mile Delivery sector preferred (like Shadowfax, Amazon, Xpressbees, Flipkart, etc)
3. Strong Administrative, leadership, team management, and problem-solving skills
4. Open to frequent travel and mandatory relocation if required
5. Microsoft Office, especially Advanced Excel.

Benefits:
1. PF
2. 6 Lakhs Insurance (Medical and Accidental)
3. Outstation Allowance (as applicable)
4. Travel reimbursements
5. Opportunity to grow within a fast-expanding logistics organisation