Ecommerce Customer Support Executive

Customer Support Representative / Executive (E-commerce)

Location: Bhopal

Experience: Minimum 1 year (E-commerce Customer Support)

Qualification: Graduate

Salary: ₹15,000 – ₹25,000 per month (Based on experience & knowledge)

Job Description :

We are hiring Customer Support Executives for an international e-commerce organization.

You will handle customer queries and complaints via email with professionalism, accuracy, and efficiency.

Responsibilities:

• Respond to customer queries via email on time.
• Maintain quality communication and ensure customer satisfaction.
• Work with the team to resolve complex cases.
• Maintain proper records of customer interactions.

Shift Types Availability:

Total Work from Office

Split Shift (First Half Work from Office, Second Half Work from Home)

Overtime Work from Home (After Regular Office Hours)

Requirements:

• Minimum 1 year experience in e-commerce customer support (email).
• Basic English skills – must be able to read, write, and speak in English.
• Must be a graduate.
• Willing to work long-term (minimum 1 year commitment).

Benefits:

Work with an internationally based company.

Performance-based salary hikes.

Training and growth opportunities.

Supportive and friendly work environment.

Important Note:

No leaves for the first 3 months of training, except during major festivals.

Apply Now!

If you’re ready to grow with a dynamic and international team, send your resume or apply directly here.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Paid time off

Application Question(s):

• How proficient are you in written English, and how comfortable are you with grammar?

Language:

• English (Required)

Work Location: In person