4 Ecommerce Analytics Jobs

As a Data Analyst at our organization, you will play a vital role in analyzing our ecommerce clickstream and user behavior data to uncover actionable insights that drive business growth and inform our product roadmap. Leveraging your expertise in tools such as Adobe Analytics, GCP BigQuery, SQL, and Python, you will extract, analyze, and visualize complex datasets. Working closely with our Senior Data Analyst/Architect, you will contribute to the strategic direction of our product development efforts. Your responsibilities will include analyzing ecommerce clickstream data to understand user journeys and optimize website performance, investigating user behavior patterns to enhance customer interactions, and utilizing SQL and Python to extract and manipulate large datasets from our data warehouse. Additionally, you will create insightful dashboards and reports using data visualization tools to effectively communicate findings to stakeholders across different teams. Collaborating with the Senior Data Analyst/Architect, you will translate data-driven insights into actionable recommendations that contribute to the development and prioritization of our product roadmap. You will define and track key performance indicators (KPIs), conduct AB testing analysis, and collaborate with cross-functional teams to provide relevant insights. Ensuring data quality and integrity, staying updated on industry trends, and continuously learning best practices in ecommerce analytics will also be key aspects of your role. To qualify for this position, you should have a Bachelor's degree in a quantitative field and at least 2 years of experience as a Data Analyst, preferably with a focus on ecommerce analytics. Hands-on experience with Adobe Analytics, strong proficiency in SQL, and solid programming skills in Python are essential. Experience with cloudbased data warehouses, data visualization tools, and strong analytical and problemsolving skills are also required. Excellent communication and presentation skills, the ability to work independently and collaboratively in a fast-paced environment, and a passion for data science and ecommerce are important attributes for success in this role. Key Skills: Adobe Analytics, GCP BigQuery, SQL, Python (Pandas, NumPy, Matplotlib, Seaborn), Ecommerce Analytics, User Behavior Analysis, Clickstream Data Analysis, Data Visualization, Data Reporting, AB Testing Analysis, Product Roadmap Contribution, Statistical Analysis, Data Mining, Communication (Written, Verbal), Problem-Solving, Teamwork Mandatory Skills: Data Science, E-commerce,

As a Customer Advocacy Manager at our company, you will play a crucial role in enhancing the customer experience and driving improvements that align with customer expectations. Your primary responsibility will be to bridge the gap between customer feedback and our product offerings, ensuring that their needs shape our decisions. Ideally, you will have a strong background in the signage/print business or custom furniture/cover business, coupled with expertise in merchandising strategies to optimize product presentation and value communication. Your key responsibilities will include analyzing customer feedback to identify pain points and areas for improvement, developing actionable plans to enhance product offerings and services, and acting as the voice of the customer within the organization. You will collaborate closely with Customer Support & Sales teams to extract insights on customer concerns and work with Product & Category Managers to optimize product assortment, specifications, and descriptions. Furthermore, you will focus on enhancing merchandising and presentation strategies to drive better engagement and conversion rates. By leveraging analytics and customer data, you will monitor key performance indicators such as repeat purchase rate, NPS, and product return reasons to drive data-driven improvements. Your role will also involve collaborating with cross-functional teams to execute strategies that improve customer satisfaction and loyalty. To be successful in this role, you should have at least 5 years of experience in Customer Experience, Product Management, Category Management, or Merchandising, preferably in the signage/print business. You should possess a strong understanding of customer behavior, buying patterns, and user journey friction points, along with expertise in merchandising strategies and analytical skills. Excellent communication and stakeholder management skills are essential to drive cross-functional collaboration effectively. Join us to be the voice of the customer, work in a dynamic ecommerce environment focused on innovation and customer obsession, and collaborate with passionate teams to shape the future of signage and print products. We offer a competitive salary, growth opportunities, and a chance to make a meaningful impact.,

Thoucentric, the Consulting arm of Xoriant, a leading digital engineering services company with a global presence, is looking for a highly motivated and experienced Consultant to join the Sales and Customer Insights team. As a Consultant, you will play a crucial role in delivering actionable insights to clients, enabling them to enhance their processes through data-driven decisions. Your responsibilities will include conducting detailed analysis of sales and customer-specific data, understanding omnichannel sales and data sources, developing strategies to improve sales performance and customer experience, and providing insights based on data analysis and industry trends. Key Responsibilities: - Conduct in-depth analysis of sales and customer-specific data to identify trends and patterns for data-driven decision-making. - Understand omnichannel sales and engage in peer-level conversations with clients on emerging business requirements. - Develop and implement strategies to enhance sales performance and customer experience. - Collaborate with clients to understand their business needs and offer customized solutions. - Communicate findings and recommendations clearly to clients. - Manage projects and ensure timely delivery of high-quality work. - Stay updated with industry trends in sales, customer experience, and e-commerce technologies. - Contribute to internal initiatives for the company's growth. Requirements Qualifications: - Strong educational background in Business, Marketing, Analytics, or related field. - 4-6 years of experience in sales and customer analytics, preferably in consumer industries. - Proficiency in data analysis tools and technologies such as Excel, Python, SQL, Power BI, and Tableau. - Experience with predictive algorithms and web analytics tools is a plus. - Excellent communication, presentation, and project management skills. - Ability to work independently, attention to detail, and strong problem-solving capabilities. - Knowledge of industry trends in sales, customer experience, and e-commerce technologies. - Experience working with cross-functional teams and delivering impactful solutions. Personal Attributes: - Ability to thrive in a dynamic business environment and manage changing aspirations effectively. - Updated with recent technology changes and industry trends. - Strong planning and organizing skills with the ability to manage multiple work streams. - Excellent communication and influencing skills to build successful relationships. - Self-motivated team player with clear decision-making abilities. - Ability to balance conflicting demands through prioritization and a pragmatic approach. If you are passionate about leveraging data-driven insights to drive business growth and possess the required qualifications and skills, we invite you to join our team in Bangalore, India. Apply now and be a part of our innovative and collaborative work environment.,

As a Consultant at Thoucentric, the Consulting arm of Xoriant, you will be an integral part of the Sales and Customer Insights team. Your primary responsibility will be to provide actionable insights to clients for enhancing their processes through data-driven decisions. You will collaborate closely with clients to understand their business requirements, identify areas for improvement, and develop and implement effective solutions. Your key tasks will include conducting detailed analysis of sales and customer-specific data to uncover trends and patterns, understanding omnichannel sales and data sources to engage in meaningful discussions with clients, devising strategies to enhance sales performance and customer experience, customizing solutions based on client needs, and offering insights and recommendations based on data analysis and industry trends in CPG, retail, and other relevant sectors. Furthermore, you will communicate your findings and recommendations to clients effectively, manage projects ensuring timely delivery of high-quality work, handle budget and effort tracking, stay updated with industry trends in sales, customer experience, marketing analytics, and e-commerce technologies, and contribute to internal initiatives for the company's growth. Qualifications for this role include a strong educational background in Business, Marketing, Analytics, or related fields, 4-6 years of experience in sales and customer analytics with a focus on consumer industries, proficiency in data analysis tools and technologies, excellent communication and presentation skills, and the ability to manage projects and deliver high-quality work within deadlines. Additional desirable skills include experience with predictive algorithms, web analytics tools, and working with cross-functional teams in consumer-oriented analytics projects. Personal attributes that will contribute to your success in this role include the ability to adapt to a dynamic business environment, stay updated with technology changes, work independently on complex processes, excellent planning and organizing skills, effective communication and influencing abilities, good team collaboration skills, sound decision-making capabilities, and the capacity to balance conflicting demands effectively. If you are looking to be a part of a dynamic team in Bangalore, India, and have the required skills and experience, we encourage you to apply for this Consultant position and be a valuable asset in driving data-driven decision-making for our clients.,