903 Reviews in Eclinicalworks
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Robert Levy
My practice has been using this system for two years. Customer service is downright awful. …
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Lee Bernard
Security is tight for guests. All staff were friendly and went out of their way to be helpful. I didn’t want to go to Boston but I look forward to returning. Too bad training is being centralized at Massachusetts.
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Rand Rand
I am a patient and I just failed to register at an online portal of an urgent care clinic that was developed by "Copyright ©2018 eClinicalWorks. All rights reserved. version Portal8.2.7". They make you change your temporary password on …
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Jason Hixenbaugh
Either they have bad data segregation or a corruption in thier database. My wife and I keep getting appointment emails from the scheduling CRM they offer to health providers. That would be great if I had ever been to the provider in …
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Paul H
Hmmm the 4 & 5 star reviews here have one or two word descriptions. With Indian sounding names. Then are all the 1 star reviews where people write sentences about their miserable experience with the products and customer service. I wonder why? Isn't the interweb always truthful?
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Amy Robison
The worst company....customer service is non-existent. Extremely poor at claims management/processing!!! Could cost a practice greatly........They actually told me that we could expect claims to be paid at an adjudicated rate indicated by …
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Scott Runde
Started download and made breakfast, when I returned, it still wasn't downloaded.
Can't find a way to use on my desktop and won't blow up my phone's memory with …
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Eric Mehlberg
Roll out, as of 11:12am has not been remotely satisfactory. I have transitioned from Cerner to Epic, proprietary software to Epic, Caretracker to Athena, VA software, etc and all had superior training and expertise. The software may work, …
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MB Hebert
Your patient portal for Prima Care patients does not work. It would be great if we could access all the wonderful things you say are available via the portal, but the login doesn't work all the time and when we try to change the password, the email link you send doesn't work.
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Scott Bartlett
User of ecw's emar here (ie not complaining about the patient portals altho those seem to never work either). I have had nothing but issues with ecw, the amount of server bandwith required to move such tiny amounts of info is insane. Why …