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3 Job openings at Easedementia Technologies PVT.LTD
Client Relations Executive

Kochi, Kerala

1 years

INR 2.16 - 3.0 Lacs P.A.

On-site

Full Time

We are seeking a proactive Client Relations Executive to join our team. The ideal candidate will have at least 1 year of experience in client servicing . This role involves maintaining strong client relationships, managing follow-ups, coordinating with internal teams, and ensuring overall client satisfaction. Key Responsibilities: Client Follow-up & Communication: Conduct regular follow-ups with existing and potential clients. Manage inquiries and provide timely responses to client queries. New Enquiry Coordination: Follow up on new client enquiries. Collaborate with the Operations team to schedule and coordinate assessments for new clients. Payment Follow-up: Track outstanding payments and follow up with clients accordingly. Coordinate with the Finance team for payment reconciliation and reporting. Client Satisfaction & Feedback: Enquire and log client complaints; ensure they are routed to the right teams for resolution. Conduct Client Satisfaction (CSAT) surveys and report findings for continuous improvement. Internal Collaboration: Act as a liaison between clients and internal teams (Operations, Finance, Sales) to ensure smooth communication and service delivery. Documentation & Reporting: Maintain accurate records of all client interactions, complaints, feedback, and payment statuses. Generate periodic reports for management on client engagement and satisfaction levels. Requirements: Master’s degree in Any Field. Minimum 1 year of relevant experience in client relations, customer service, or account management. Strong interpersonal and communication skills (written and verbal) in malayalam and english is mandatory. Excellent follow-up and coordination abilities. Basic understanding of finance and payment tracking. Ability to handle client concerns professionally and empathetically. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Client Relations Executive

Cochin

1 years

INR 2.16 - 3.0 Lacs P.A.

On-site

Full Time

We are seeking a proactive Client Relations Executive to join our team. The ideal candidate will have at least 1 year of experience in client servicing . This role involves maintaining strong client relationships, managing follow-ups, coordinating with internal teams, and ensuring overall client satisfaction. Key Responsibilities: Client Follow-up & Communication: Conduct regular follow-ups with existing and potential clients. Manage inquiries and provide timely responses to client queries. New Enquiry Coordination: Follow up on new client enquiries. Collaborate with the Operations team to schedule and coordinate assessments for new clients. Payment Follow-up: Track outstanding payments and follow up with clients accordingly. Coordinate with the Finance team for payment reconciliation and reporting. Client Satisfaction & Feedback: Enquire and log client complaints; ensure they are routed to the right teams for resolution. Conduct Client Satisfaction (CSAT) surveys and report findings for continuous improvement. Internal Collaboration: Act as a liaison between clients and internal teams (Operations, Finance, Sales) to ensure smooth communication and service delivery. Documentation & Reporting: Maintain accurate records of all client interactions, complaints, feedback, and payment statuses. Generate periodic reports for management on client engagement and satisfaction levels. Requirements: Master’s degree in Any Field. Minimum 1 year of relevant experience in client relations, customer service, or account management. Strong interpersonal and communication skills (written and verbal) in malayalam and english is mandatory. Excellent follow-up and coordination abilities. Basic understanding of finance and payment tracking. Ability to handle client concerns professionally and empathetically. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Assistant Finance Manager

Cochin

2 years

INR 2.4 - 3.6 Lacs P.A.

On-site

Full Time

Job Summary: We are seeking a detail-oriented and proactive Assistant Finance Manager to support key financial functions including P&L preparation, budgeting, invoicing, vendor settlements, cost control, and payroll coordination. The role is crucial in ensuring financial accuracy, operational efficiency, and timely reporting. Key Responsibilities: Prepare monthly/quarterly Profit & Loss statements and financial reports. Assist in budget preparation, forecasting, and variance analysis. Generate estimates and invoices, ensure timely client payments, and follow up as needed. Manage vendor payments and ensure timely expense settlements. Monitor and implement cost control measures across departments. Support monthly payroll processing and ensure statutory compliance. Maintain accurate financial records and assist in audits when required. Requirements: Masters in MBA Finance 2 + years of experience in a similar role is mandatory Proficiency in Tally, Excel, and accounting systems Good communication and organizational skills Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 28/07/2025

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