Job Summary: We are seeking a highly experienced and dynamic Senior Talent Acquisition Professional with over 10+ years of expertise in Low-Code/No-Code platforms and IT skill hiring. The ideal candidate will have a strong track record of hiring top-tier tech talent across India, the Middle East, and the US regions. This role requires strategic thinking, strong stakeholder management, and hands-on sourcing capabilities to attract niche talent in a competitive market. Key Responsibilities: • Lead and execute end-to-end recruitment for Low-Code/No-Code technologies (e.g., Pega, OutSystems, Appian, Camunda, Mendix) and core IT skills (Python, Data Analytics, Data Engineering, AI & ML, Cloud, DevOps, etc.). • Manage hiring mandates across multiple geographies including India, the Middle East, and the US, ensuring compliance with regional hiring practices and timelines. • Partner with business leaders and hiring managers to understand workforce requirements and develop tailored recruitment strategies. • Build and manage talent pipelines for niche and hard-to-fill roles. • Use modern sourcing tools, job boards, professional networks, and social media to proactively identify and engage with top talent. • Conduct initial screenings, assess technical and cultural fit, and coordinate interviews across time zones. • Drive employer branding initiatives and represent the company at relevant career events and platforms. • Collaborate with external vendors/agencies where required and manage recruitment partners across regions. • Provide data-driven insights through recruitment metrics and dashboards. Key Requirements: • 10+ years of experience in Talent Acquisition, with a strong focus on Low Code/No-Code and IT domain hiring. • Proven track record of successfully hiring for global roles across India, the Middle East, Sri Lanka, Malaysia and the US. • Proven skills in closing the open positions with less Turn Around Time. • In-depth understanding of recruitment strategies, sourcing techniques, and market trends in the tech industry. • Strong stakeholder and vendor management skills. • Excellent communication, negotiation, and interpersonal skills. • Ability to work in a fast-paced and dynamic environment across multiple time zones. • Experience with Applicant Tracking Systems (ATS), recruitment analytics, and remote hiring tools. Preferred Qualifications: • Bachelor's / Masters Degree in Human Resources, Business Administration, or a related field. • Certifications in recruitment technologies, sourcing, or global talent acquisition practices (preferred). • Exposure to working in a high-growth environments is a plus.
EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. Senior System Architect-CSSA-Integration Designation: Senior Pega Developer Experience: 5-10 Years Location: Work From Home-India Performance Monitoring and improvement. Good hands-on experience on REST integrations, error handling for api(s). Good understanding on how Pega DX API V1 works Good knowledge on queue processors and Job schedulers. Should have real time experience on theme cosmos. Knowledge on BIX would be an advantage. Good Knowledge on all rule types UI, Flows, Flow Actions, Harness, Integration, Agents and Activities. Experience in PEGA OOTB integrations like SOAP, Kafka, REST, Email-File Listener, PEGA CPM, MQ, SQL. Experience on using debugging tools like Tracer, Clipboard, SMA and Live UI. Possess good understanding on the rules management and associated tools such as export and import tools, skimming and bulk processing tools Actively collaborate with other teams to solve cross functional challenges Actively participate in the requirements, design and construction phases to lead to success. Have a working knowledge of the following PEGA design and implementation topics: (Work Object Relationships, Specialization techniques, Reporting, Routing (Skills based), Rule Resolution/Inheritance/Circumstancing, Class Design, Locking, Persistence, Authentication, Agents, Functions/API, Services, Connectors, Security and Access controls). Must have experience on Activities, Flows (Screen Flow, Tab Flow, Adding decision, sub flows & integration to Flow), UIs rules, Harness, Sections, Portals, Local Action, Flow Action, Data Transform, Correspondence, Rule Inspector, properties types, validation rules Should have working knowledge on Reports (Report-Definition, List and Summary View) and Dashboard. Must have knowledge on decision and declarative. Must have knowledge on Agents. Must have knowledge on Email/File listeners. Should have Operational knowledge on SMA (System Management Administrator) Must know how to Execute / run DB Tracer and Clipboard. Must have working knowledge on Access Group, Class Group, Access Roles, Privileges, setting up SLA, Worklist, Workbasket, Change in Access roles. Should have knowledge on Rule Availability Concepts. Should have knowledge on circumstancing/specialization. Should have knowledge on Page List, Page Group, Value Group & Value list. Must have working knowledge on Rule Versioning, Rule Set. Must have working knowledge on Designer Studio. Should have knowledge on Pega Guardrails. Familiarity with Scrum and Agile methodology. Certified CSA/CSSA.
EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. Senior System Architect-CSSA Designation: Senior Pega Developer Experience: 5-8 Years Location: India Performance Monitoring and improvement. Good hands-on experience on REST integrations, error handling for api(s). Good understanding on how Pega DX API V1 works Good knowledge on queue processors and Job schedulers. Should have real time experience on theme cosmos. Knowledge on BIX would be an advantage. Good Knowledge on all rule types UI, Flows, Flow Actions, Harness, Integration, Agents and Activities. Experience in PEGA OOTB integrations like SOAP, Kafka, REST, Email-File Listener, PEGA CPM, MQ, SQL. Experience on using debugging tools like Tracer, Clipboard, SMA and Live UI. Possess good understanding on the rules management and associated tools such as export and import tools, skimming and bulk processing tools Actively collaborate with other teams to solve cross functional challenges Actively participate in the requirements, design and construction phases to lead to success. Have a working knowledge of the following PEGA design and implementation topics: (Work Object Relationships, Specialization techniques, Reporting, Routing (Skills based), Rule Resolution/Inheritance/Circumstancing, Class Design, Locking, Persistence, Authentication, Agents, Functions/API, Services, Connectors, Security and Access controls). Must have experience on Activities, Flows (Screen Flow, Tab Flow, Adding decision, sub flows & integration to Flow), UIs rules, Harness, Sections, Portals, Local Action, Flow Action, Data Transform, Correspondence, Rule Inspector, properties types, validation rules Should have working knowledge on Reports (Report-Definition, List and Summary View) and Dashboard. Must have knowledge on decision and declarative. Must have knowledge on Agents. Must have knowledge on Email/File listeners. Should have Operational knowledge on SMA (System Management Administrator) Must know how to Execute / run DB Tracer and Clipboard. Must have working knowledge on Access Group, Class Group, Access Roles, Privileges, setting up SLA, Worklist, Workbasket, Change in Access roles. Should have knowledge on Rule Availability Concepts. Should have knowledge on circumstancing/specialization. Should have knowledge on Page List, Page Group, Value Group & Value list. Must have working knowledge on Rule Versioning, Rule Set. Must have working knowledge on Designer Studio. Should have knowledge on Pega Guardrails. Familiarity with Scrum and Agile methodology. Certified CSA/CSSA.
About Us : EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. Designation: Pega Lead System Architect Location: Hyderabad -India Riyadh-KSA Experience: 10-18 Years Required Skills : Relevant Pega experience of more than 5+ years with Pega CLSA certification, Strong communication Skills. Roles & Responsibilities Use proven communication skills to collaborate with the business to understand/influence business requirements. Need to possess excellent skills to Identify and drive process optimization and process streamlining for client Business processes. Excellent knowledge and experience on Pega Enterprise class structure design and application profiling. Strong knowledge on various Pega concepts and rule types like Activities, Functions, Data Transforms, Authentication Service, Reporting, Job schedulers, Queue Processors and Ruleset Management. Configure deployment pipeline to automate Pega deployment and ability to plan and lead Pega production deployment. Coordinate and manage installation and upgrade of Pega in on-premise environment. Excellent knowledge on designing headless applications using DX apis. Ability to successfully run end-to-end delivery of Pega based solutions / projects from technical perspective. Act as Technical Design Authority for the entire Pega solution to drive a strategic solution for customers. Maintain knowledge of current and emerging technologies / products / trends related to architectural solutions. Ensure alignment of solutions with business and IT goals / objectives. Identify and quantify scope and impact of Business requirements and changes on systems. Communicate solution options to business owners/stakeholders (e.g. architecture reviews). Incorporate software and system architecture (e.g. infrastructure, network) into conceptual designs for highly scalable and performing solutions. Ensure alignment with enterprise technology standards (e.g. solution patterns, application frameworks, technology roadmaps, capital plans). Provide strategic thinking, solutions and roadmaps while driving enterprise recommendations and ensuring adherence to established standards and practices including the development of standards and practices where they may not yet exist. Provide ownership for all requirement and solution definition artifacts throughout the project lifecycle including TOM and Traceability Matrices. Facilitate open communication and fact - based decision making. Review the work of others, providing guidance, mentoring and support both Development and Business Architect team. Develop innovative approaches to challenging and complex assignments. Anticipate customer needs and proactively develops solutions to meet them. Research, identify, and recommend industry best practices for solving business problems. Forecast and plans resource requirements. Excellent interpersonal skills and should motivate and lead other team members. Pega CLSA Certification is a Must.
Job Description: The Lead Decisioning Architect (LDA) with strong experience defining decision architecture, solutions & designs for Pega Decisioning and Pega Marketing skillset, solid end to end experience defining solutions, designs, and implementations in Customer Marketing, Contact Strategy, Segmentation, Adaptive Modelling, Campaign Management - Inbound and Outbound and with good experience in distributed systems, large scale non-relational data stores, Big Data platforms, data modeling, database performance, and multi-terabyte data warehouses. In this role, you will manage a team of decisioning resources and their decision implementation tasks to ensure work is delivered on-time and on-budget. The client will take full advantage of your consistently demonstrated knowledge of industry standard project delivery frameworks including Agile, Waterfall & Scrum. Ability to communicate decisioning concepts and benefits to multiple stakeholders ranging from Marketing heads and vice presidents to the operational team. The client will need confidence the decision lead knows what they are doing and is an effective leader. Just as any team lead, you will be called upon to effectively troubleshoot technical issues as they arise during the project lifecycle. Mentoring more junior SDA and DA team members on on-going basis is a must. We also expect participation in internal Pega projects to help grow the EAI Systems Pega brand and expertise. Lead Decisioning Architect:- We are largest global implementation partner for Pega Marketing and Decisioning implementations with Pegasystems A rapidly growing EAI Systems Pega Practice and great opportunity to work with multitude of clients across UK and EMEA regions The opportunity to make a tangible impact on EAI Systems Pega Practice as well as our market-leading clients A fun and friendly environment that is collaborative, fast, yet professional! Regular, personal interaction with the EAI Systems Pega leadership team and senior leadership of our clients. Opportunity for accelerated recognition and rewards, where youll see your contributions and great ideas directly impact our business.
Job Title: Pega UI/UX Designer Location: Remote - India Job Type: Full-time Job Overview: We at EAI Systems seeking a talented and passionate Pega UI/UX Designer to join our team. The ideal candidate will have a strong background in user-centered design, excellent problem-solving skills, and a keen eye for detail. You will work closely with product managers, developers, and other stakeholders to create engaging, user-friendly, and visually appealing digital experiences. Key Responsibilities: User Research: Conduct user research through surveys, interviews, and usability testing to understand user needs and behaviours. Wireframing & Prototyping: Develop wireframes, mockups, and prototypes to communicate design concepts and workflows. Visual Design: Create visually compelling and user-friendly designs that align with brand guidelines. Interaction Design: Design intuitive interfaces with a focus on seamless user interactions. Collaboration: Work collaboratively with cross-functional teams to translate business requirements into effective design solutions. Usability Testing: Plan, conduct, and analyze usability tests to validate design decisions and improve the user experience. Design Systems: Maintain and contribute to the companys design system to ensure consistency across products. Stay Updated: Keep up to date with the latest design trends, tools, and technologies. Requirements: Education: Bachelors degree in design, Human-Computer Interaction, or related field (or equivalent work experience). Experience: 6+ years of experience in Pega UI/UX design or related roles. Tools: Proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, or similar. Portfolio: A strong portfolio showcasing your design process and examples of user-centered design solutions. Skills: Strong understanding of user-centered design principles. Excellent visual design skills with an eye for detail. Strong problem-solving skills and ability to think critically. Excellent communication and collaboration skills. Basic understanding of HTML, CSS, and JavaScript (preferred).
The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code. EAI Systems-Pega Partner *UK Multinational Company* Join Our Team - Hiring-PEGA-LSA/UIUX-LDA-SDA-CDH-SSA-Immediate Joiners Below Positions: Work From Home-India PEGA - LDA/SDA - CDH-CPDC PEGA - LSA - CLSA - India/Riyadh-KSA PEGA - SSA - Senior System Architect PEGA - UIUX - Designer Experience: 5-15 Years-Immediate Joiners Share your resume to azam.ali@eaisystems.com
EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. Senior System Architect-CSSA-Integration Designation: Senior Pega Developer Experience: 5-10 Years Location: India Performance Monitoring and improvement. Good hands-on experience on REST integrations, error handling for api(s). Good understanding on Constellation and how Pega DX API V1 works Good knowledge on queue processors and Job schedulers. Should have real time experience on theme cosmos. Knowledge on BIX would be an advantage. Good Knowledge on all rule types UI, Flows, Flow Actions, Harness, Integration, Agents and Activities. Experience in PEGA OOTB integrations like SOAP, Kafka, REST, Email-File Listener, PEGA CPM, MQ, SQL. Experience on using debugging tools like Tracer, Clipboard, SMA and Live UI. Possess good understanding on the rules management and associated tools such as export and import tools, skimming and bulk processing tools Actively collaborate with other teams to solve cross functional challenges Actively participate in the requirements, design and construction phases to lead to success. Have a working knowledge of the following PEGA design and implementation topics: (Work Object Relationships, Specialization techniques, Reporting, Routing (Skills based), Rule Resolution/Inheritance/Circumstancing, Class Design, Locking, Persistence, Authentication, Agents, Functions/API, Services, Connectors, Security and Access controls). Must have experience on Activities, Flows (Screen Flow, Tab Flow, Adding decision, sub flows & integration to Flow), UIs rules, Harness, Sections, Portals, Local Action, Flow Action, Data Transform, Correspondence, Rule Inspector, properties types, validation rules Should have working knowledge on Reports (Report-Definition, List and Summary View) and Dashboard. Must have knowledge on decision and declarative. Must have knowledge on Agents. Must have knowledge on Email/File listeners. Should have Operational knowledge on SMA (System Management Administrator) Must know how to Execute / run DB Tracer and Clipboard. Must have working knowledge on Access Group, Class Group, Access Roles, Privileges, setting up SLA, Worklist, Workbasket, Change in Access roles. Should have knowledge on Rule Availability Concepts. Should have knowledge on circumstancing/specialization. Should have knowledge on Page List, Page Group, Value Group & Value list. Must have working knowledge on Rule Versioning, Rule Set. Must have working knowledge on Designer Studio. Should have knowledge on Pega Guardrails. Familiarity with Scrum and Agile methodology. Certified CSA/CSSA.
EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. JD Pega Lead System Architect-CLSA Designation: Pega Lead System Architect Location: Hyderabad -India Riyadh-KSA Experience: 10-18 Years Required Skills : Relevant Pega experience of more than 5+ years with Pega CLSA certification, Strong communication Skills. Roles & Responsibilities Use proven communication skills to collaborate with the business to understand/influence business requirements. Need to possess excellent skills to Identify and drive process optimization and process streamlining for client Business processes. Excellent knowledge and experience on Pega Enterprise class structure design and application profiling. Strong knowledge on various Pega concepts and rule types like Activities, Functions, Data Transforms, Authentication Service, Reporting, Job schedulers, Queue Processors and Ruleset Management. Configure deployment pipeline to automate Pega deployment and ability to plan and lead Pega production deployment. Coordinate and manage installation and upgrade of Pega in on-premise environment. Excellent knowledge on designing headless applications using DX apis. Ability to successfully run end-to-end delivery of Pega based solutions / projects from technical perspective. Act as Technical Design Authority for the entire Pega solution to drive a strategic solution for customers. Maintain knowledge of current and emerging technologies / products / trends related to architectural solutions. Ensure alignment of solutions with business and IT goals / objectives. Identify and quantify scope and impact of Business requirements and changes on systems. Communicate solution options to business owners/stakeholders (e.g. architecture reviews). Incorporate software and system architecture (e.g. infrastructure, network) into conceptual designs for highly scalable and performing solutions. Ensure alignment with enterprise technology standards (e.g. solution patterns, application frameworks, technology roadmaps, capital plans). Provide strategic thinking, solutions and roadmaps while driving enterprise recommendations and ensuring adherence to established standards and practices including the development of standards and practices where they may not yet exist. Provide ownership for all requirement and solution definition artifacts throughout the project lifecycle including TOM and Traceability Matrices. Facilitate open communication and fact - based decision making. Review the work of others, providing guidance, mentoring and support both Development and Business Architect team. Develop innovative approaches to challenging and complex assignments. Anticipate customer needs and proactively develops solutions to meet them. Research, identify, and recommend industry best practices for solving business problems. Forecast and plans resource requirements. Excellent interpersonal skills and should motivate and lead other team members. Pega CLSA Certification is a Must.
EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. Designation: Pega Principal System Architect Location: INDIA/KSA Riyadh Experience: 15+ years Required Skills : Relevant Pega experience of more than 10+ years with Pega CLSA certification, Strong communication Skills. Roles & Responsibilities As Principal Systems Architect you shall be responsible for developing the technical strategy, architecture, design, and system application standards for the overall Customer systems within Pega environment and COE practice. Articulate precisely both technical and business requirements by engaging with LSAs, PBAs Clients and product managers. Work closely with the cross team to develop architectures that support product roadmap and targeted experiences. Use problem-solving creativity to design, architect, and develop high-end technology solutions that solve our clients' most complex and challenging problems across different industries on Pega. Use proven communication skills to collaborate with the business to understand/influence business requirements. Should have worked on container-based architecture. Process ai, process fabric, process mining, as a PSA expected to latest features Worked on constellation, comfortable with dx api v1 and v2 Worked on decisioning CDH. Need to have experience on Kafka, chose job schedulers over data flow for large scale data migration. Exposure on robotics, ai and any AI models in text analysis or decisioning. Need to possess excellent skills to Identify and drive process optimization and process streamlining for client Business processes. Excellent knowledge and experience on Pega Enterprise class structure design and application profiling. Strong knowledge on various Pega concepts and rule types like Activities, Functions, Data Transforms, Authentication Service, Reporting, Agents and Ruleset Management. Ability to successfully run end-to-end delivery of Pega based solutions / projects from technical perspective. Act as Technical Design Authority for the entire Pega solution to drive a strategic solution for customers. Maintain knowledge of current and emerging technologies / products / trends related to architectural solutions. Ensure alignment of solutions with business and IT goals / objectives. Identify and quantify scope and impact of Business requirements and changes on systems. Communicate solution options to business owners/stakeholders (e.g. architecture reviews). Incorporate software and system architecture (e.g. infrastructure, network) into conceptual designs for highly scalable and performing solutions. Ensure alignment with enterprise technology standards (e.g. solution patterns, application frameworks, technology roadmaps, capital plans). Provide strategic thinking, solutions and roadmaps while driving enterprise recommendations and ensuring adherence to established standards and practices including the development of standards and practices where they may not yet exist. Provide ownership for all requirement and solution definition artifacts throughout the project lifecycle including TOM and Traceability Matrices. Facilitate open communication and fact - based decision making. Review the work of others, providing guidance, mentoring and support both Development and Business Architect team. Develop innovative approaches to challenging and complex assignments. Anticipate customer needs and proactively develops solutions to meet them. Research, identify, and recommend industry best practices for solving business problems. Forecast and plans resource requirements. Excellent interpersonal skills and should motivate and lead other team members. Pega CLSA Certification is a Must.
EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. JD Pega Project Manager Designation: Pega Project Manager Location: India-Work From Home They are responsible for leading the project team, managing client relationships, and ensuring the successful delivery of solutions within the agreed-upon scope, timeline, and budget. Experience: 10-15 Years Key responsibilities Project planning and execution: Developing comprehensive project plans and managing the entire project lifecycle, from initial development to implementation. This includes breaking down work, setting realistic timelines, and defining key milestones and deliverables. Team leadership: Building and guiding a project team, which can include Pega developers, business architects, and quality assurance specialists. They effectively delegate tasks and foster a collaborative environment. Stakeholder management and communication: Acting as the primary point of contact for clients and internal teams. A Pega Project Manager manages expectations, provides regular status reports, and ensures clear communication to keep all parties aligned. Risk and issue management: Identifying potential project risks, such as scope creep or technical issues, and developing strategies to mitigate them. They also actively remove impediments and barriers for the project team. Budget and resource management: Tracking project budgets, managing costs, and allocating resources efficiently. This includes coordinating with third-party vendors and contractors when necessary. Quality assurance and governance: Overseeing quality control throughout the project lifecycle and ensuring that the implemented solutions adhere to Pega best practices and architecture standards. Methodology guidance: Advising on appropriate project delivery methodologies, such as Agile, Scrum, or Waterfall, and how to align them with the client's needs. Essential skills and qualifications Hard skills Pega platform knowledge: A solid understanding of Pega platform fundamentals, including case management, decisioning, and low-code capabilities. Project management expertise: Proven experience in managing technical projects, with knowledge of planning, scheduling, budgeting, and risk management. Agile methodology: Strong proficiency in Agile and Scrum frameworks, including facilitating ceremonies like daily stand-ups and sprint planning. Technical background: The ability to understand and participate in architectural and technical decisions, ensuring the Pega solution is both functional and scalable. Certifications: While not always required, certifications like a Certified Senior System Architect (CSSA) or Project Management Professional (PMP) are highly valued. Soft skills Leadership: The ability to motivate and guide teams, foster a collaborative culture, and resolve conflicts. Communication: Excellent verbal and written communication skills to effectively manage relationships with clients, team members, and executives. Problem-solving: A proactive approach to identifying potential problems and developing creative solutions to keep the project on track. Strategic thinking: The capacity to align project goals with the client's broader business objectives and provide recommendations for leveraging Pega's capabilities. Adaptability: The ability to adjust to new circumstances and changing client requirements in a fast-paced, evolving business landscape.
EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. JD Pega Portfolio Manager Designation: Pega Portfolio Manager Location: Riyadh-KSA Experience: 15 -20 Years A Pega Portfolio Manager oversees the strategic direction, BFSI and overall performance of an organization's suite of Pega-based programs and projects. The role focuses on high-level alignment with business objectives rather than the day-to-day execution of a single project. A successful candidate will combine expertise in the Pega platform with strong business acumen and a strategic mindset. Responsibilities: Set the Pega vision: Define and execute the long-term Pega strategy and roadmap, ensuring it aligns with the overall business objectives and digital transformation goals. Manage the portfolio: Centralize the intake, prioritization, and management of all Pega-related programs and projects to maximize business value and return on investment (ROI). Govern the portfolio: Establish and enforce governance frameworks, standards, and best practices across all Pega implementations. Manage budgets: Develop, forecast, and manage annual and capital budgets for the entire Pega portfolio. Evaluate performance: Analyze and report on the performance of the Pega portfolio using dashboards and key performance indicators (KPIs) to drive data-driven decisions. Leadership and client engagement: Build relationships: Act as a trusted advisor to senior business stakeholders and build strong relationships with clients to understand their strategic goals. Influence decisions: Provide thought leadership to guide business decisions and ensure optimal implementation of Pega systems. Conduct pre-sales and consulting: Drive consulting assignments and support pre-sales activities by designing comprehensive Pega solutions. Technical and architectural direction: Define architecture: Guide technical architecture and design across the Pega portfolio, defining the strategy and overall vision for implementations. Promote reusability: Focus on creating reusable Pega components across the portfolio to improve efficiency and reduce costs. Ensure compliance: Oversee solutions for compliance, risk, and regulatory requirements related to Pega applications. Manage vendors and partners: Oversee vendor relationships, contracts, and evaluation studies related to the Pega ecosystem. Team and practice development: Mentor and guide teams: Lead, mentor, and guide Pega architects, delivery leaders, and developers, fostering a culture of technical excellence and continuous improvement. Grow the practice: Nurture and grow Pega teams, building strong capabilities and developing talent within the organization. Lead change management: Design and implement change management strategies to ensure the adoption of new Pega-driven processes. Required skills and qualifications: Experience and certifications: A minimum of 15-20 years of IT experience, with a significant portion spent managing large-scale, enterprise-wide Pega implementations. Expertise in the Pega Platform (versions 8 and higher), including Pega Express and case management. Experience with Agile methodologies (e.g., Scrum, SAFe) and managing projects using tools like Jira. Possession of key Pega certifications, such as Pega Certification – SSA/CPDC/CPBA/CLSA. Advanced degrees (MBA or Master's) or professional certifications (e.g., PfMP, PgMP) are often preferred for this senior-level role. Technical expertise: Deep knowledge of Pega's technical architecture, frameworks (e.g., Customer Service, CLM), and advanced features like Decisioning, AI, and RPA. Familiarity with cloud-native architectures, integration methods (APIs), and deployment strategies for Pega on cloud platforms like AWS, Azure, or Pega Cloud. Leadership and soft skills: Excellent strategic planning, analytical, and problem-solving skills. Superior communication, presentation, and negotiation skills to engage with both technical and C-suite audiences. Strong financial acumen to evaluate ROI and manage large budgets. Exceptional leadership and team management abilities to guide cross-functional teams. A results-driven and collaborative attitude focused on customer satisfaction and business outcomes.
EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. JD Pega Program Manager Designation: Pega Program Manager/Scrum Master - Location: India-Work From Home Experience: 10-15 Years PEGA Program Manager oversees large-scale programs that leverage the Pega platform to meet an organization's business objectives. This strategic leadership role involves managing multiple complex projects simultaneously, ensuring they are delivered on time, within budget, and to quality standards. Key roles and responsibilities: Program and project management : The program manager plans, initiates, and executes large Pega programs and related projects. This includes defining program scope, overseeing budgets, managing schedules, and tracking performance metrics. Resource allocation : They are responsible for managing resources, including Pega developers, system architects, and business architects. They lead and coach project teams, providing guidance and fostering professional growth. Stakeholder engagement : A core function is to act as a trusted advisor and primary point of contact for clients and senior leadership. The program manager must manage stakeholder communications and expectations at all levels. Strategy and alignment : They align the Pega delivery strategy with broader business goals, advising on how to best utilize the Pega platform to achieve the company's expected return on investment (ROI). Governance and reporting : The role involves maintaining accurate project documentation, status reports, and forecasts to ensure accountability and track progress. Delivery methodology : The program manager demonstrates a deep understanding of Pega delivery methodology and Agile frameworks like Scrum, ensuring proper implementation across projects. Risk and issue management : They identify, track, and mitigate program-level risks and resolve issues that could impede project progress. Essential skills: Pega platform knowledge : In-depth understanding of the Pega platform, including its development and implementation processes, as well as an awareness of its business process management (BPM) capabilities. Technical expertise : While a manager, they should possess strong technical skills in software development and architecture to effectively guide technical teams and translate complex requirements. Program management skills : Exceptional skills in planning, monitoring, and controlling large-scale programs with an eye for strategy and long-term vision. Agile methodology : Proven experience with Agile methodologies such as Scrum to guide teams and manage development cycles. Leadership and communication : Excellent leadership, interpersonal, and communication skills are required to motivate teams, engage stakeholders, and drive project excellence. Financial management : The ability to oversee program budgets and financial forecasts to ensure fiscal responsibility. Problem-solving : Strong analytical and problem-solving skills to troubleshoot complex issues and devise effective solutions. Relevant certifications: Program Management Professional (PgMP) : A globally recognized certification for experienced program managers. Certified ScrumMaster (CSM) : Certifies knowledge of the Scrum framework for managing software development. PEGA Certification : CSA/CSSA/CPBA