E-commerce Logistics

Roles & Responsibilities

1. Order Processing & Fulfillment

Monitor and process daily orders received from various marketplaces.

Ensure timely creation of shipping labels and invoices.

Coordinate with the warehouse team to prioritize order picking, packing, and dispatch.

2. Marketplace Panel Operations

Operate seller panels like Amazon Seller Central, Flipkart Seller Hub, etc., for order management.

Track shipment status, update dispatches, and handle cancellations or hold orders.

3. Coordination with Courier Partners

Schedule daily pickups with courier partners.

Share pickup manifests and confirm handover of shipments.

Follow up with logistics partners in case of missed pickups or delays.

4. Stock & Inventory Monitoring

Regularly reconcile inventory on marketplaces with physical stock.

Notify the supply or purchase team in case of low stock alerts.

Assist in basic warehouse audits if needed.

5. Returns & RTO Handling

Track return orders and RTOs (Return to Origin) for each marketplace.

Coordinate with the warehouse team for inspection and restocking of returned products.

Maintain proper logs for damages and customer complaints related to returns.

Skills

1. Basic Knowledge of E-commerce Logistics

2. Excel & Google Sheets Proficiency

3. Marketplace Panel Navigation

4. Data Entry & Documentation

5. Coordination & Teamwork

Job Type: Contractual / Temporary
Contract length: 12 months

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

• Are you based in Mumbai?
• How much would you rate yourself in excel out of 5?
• Are you comfortable with a contractual role?

Work Location: In person