E Commerce Executive

Job Summary:

E-commerce Executive

Key Responsibilities:

Marketplace & Store Management

• Manage product listings across platforms such as Amazon, Flipkart, Myntra, Meesho, and D2C websites
• Create and optimize product titles, bullet points, descriptions, images, A+ content, and keywords
• Ensure listings comply with platform guidelines and brand standards

Order & Inventory Management

• Monitor daily orders, cancellations, returns, and refunds
• Coordinate with warehouse/logistics teams to ensure timely dispatch and stock availability
• Track inventory levels and raise replenishment requests

Sales, Pricing & Promotions

• Support planning and execution of deals, discounts, and seasonal campaigns
• Monitor pricing, competition, and Buy Box performance
• Assist in managing offers, coupons, lightning deals, and promotions

Performance & Reporting

• Track KPIs such as sales, conversion rate, traffic, and ROAS
• Prepare daily/weekly/monthly performance reports
• Analyze data to identify growth opportunities and issues

Customer Experience

• Monitor customer feedback, ratings, and reviews
• Coordinate with support teams to resolve customer issues
• Monitor account health dashboards and resolve warnings or policy issues

Account Health & Compliance

• Monitor account health dashboards and resolve warnings or policy issues
• Assist in handling case logs, tickets, and platform escalations

Required Skills & Qualifications:

• Bachelors degree in Business, Marketing, E-commerce, or related field
• 13 years of experience in e-commerce or marketplace operations
• Hands-on experience with Amazon Seller Central (preferred)
• Basic understanding of SEO, keywords, and catalog optimization
• Strong analytical, coordination, and communication skills
• Proficiency in MS Excel / Google Sheets

Preferred Skills:

• Experience with multiple marketplaces (Amazon, Flipkart, Myntra, Blinkit, etc.)
• Knowledge of PPC ads, A+ content, brand stores, and promotions
• Familiarity with tools like Helium 10, Jungle Scout, or similar (optional)

What We Offer:

• Opportunity to work with fast-growing brands and marketplaces
• Learning exposure to end-to-end e-commerce operations
• Performance-based growth and career advancement