Job Description – E-commerce & Marketplace Executive
Brand: ULAMARA
Location: Chennai, Tamil Nadu
Industry: FMCG / Food & Health Products
Employment Type: Full-time
Experience: 2–4 years preferred
Salary: ₹20,000–₹30,000 per month, based on experience
About the Role
ULAMARA is looking for an E-commerce & Marketplace Executive to take ownership of the day-to-day management and growth of our online sales channels.
Our products are already listed online, and the selected candidate will be responsible for monitoring marketplace performance, maintaining listing quality, managing inventory visibility, coordinating promotions, tracking sales, handling marketplace issues, and identifying opportunities to improve online revenue.
The role requires someone who is detail-oriented, analytical, commercially aware, and comfortable working across multiple online marketplaces.
Key Responsibilities
- Manage and monitor ULAMARA product listings across e-commerce marketplaces.
- Ensure product titles, descriptions, images, pricing, specifications, and other listing information remain accurate and updated.
- Monitor listing health and resolve suppressed, inactive, or incorrect listings.
- Track daily orders, sales, cancellations, returns, and refunds.
- Monitor stock availability and coordinate with the warehouse team to avoid stock-outs.
- Maintain catalogue hygiene including pricing, variants, pack sizes, images, and inventory status.
- Coordinate marketplace promotions, coupons, discounts, deals, and seasonal campaigns.
- Monitor ratings, reviews, customer feedback, and recurring product concerns.
- Track competitor products, pricing, offers, discounts, and marketplace positioning.
- Identify opportunities for product bundles, combo packs, cross-selling, and promotional offers.
- Monitor marketplace account health and platform notifications.
- Coordinate with the design team for listing images, banners, A+ content, and promotional creatives.
- Coordinate with the sales, finance, and operations teams for pricing, inventory, settlements, and fulfilment.
- Prepare daily, weekly, and monthly marketplace sales reports.
- Analyse SKU-wise performance and identify fast-moving and slow-moving products.
- Track platform fees, commissions, advertising costs, returns, and other marketplace expenses.
- Support marketplace advertising and promotional campaigns wherever applicable.
- Recommend improvements to listings, pricing, promotions, and product presentation based on performance data.
- Support expansion into additional e-commerce and quick-commerce platforms as the business grows.
Platforms
The role may involve managing channels such as:
- Amazon
- Flipkart
- Own website / D2C store
- Quick-commerce platforms such as Blinkit, Zepto, Instamart, or other relevant platforms
- Additional marketplaces introduced by the company
Skills & Requirements
- 2–4 years of experience in e-commerce, marketplace operations, online sales, or catalogue management preferred.
- Experience with Amazon Seller Central and other marketplace seller platforms preferred.
- Understanding of product listings, pricing, promotions, inventory, returns, and marketplace operations.
- Good working knowledge of Microsoft Excel / Google Sheets.
- Ability to analyse sales, inventory, pricing, and SKU-level performance.
- Good coordination and problem-solving skills.
- Strong attention to detail.
- Ability to manage multiple products and online channels simultaneously.
- Experience in FMCG, food, health products, or consumer goods will be an added advantage.
Key Performance Indicators
Performance will be measured based on:
- Online sales growth
- Listing accuracy and health
- Stock availability
- Order fulfilment performance
- Return and cancellation rates
- Marketplace ratings and reviews
- Promotion performance
- SKU-wise sales movement
- Inventory ageing
- Marketplace issue-resolution time
- Online channel profitability
What You Contribute to ULAMARA
This role directly supports ULAMARA's online revenue by ensuring that our products are:
Visible → Available → Correctly Priced → Well Presented → Promoted → Monitored → Continuously Improved
The candidate will act as the primary owner of ULAMARA's e-commerce marketplace operations and will work closely with internal teams to improve online sales and customer experience.
What We Offer
- Fixed monthly salary based on experience + Monthly performance-based incentives linked to online sales growth and marketplace performance.
- Incentives may be based on achievement of sales targets, listing health, stock availability, return/cancellation control, promotional performance, and marketplace growth.
- Additional one-time incentives may be provided for successful onboarding and activation of new e-commerce or quick-commerce channels.
- Higher performance incentives may be introduced as online revenue and marketplace responsibility increase.
- Exposure to multiple FMCG and food-product categories.
- Opportunity to manage and grow ULAMARA's online sales channels and Scope to expand into quick-commerce and D2C operations.
- Career progression toward Senior E-commerce Executive / E-commerce Manager based on performance.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Which platforms have you handled directly?
- Have you personally managed product listings, pricing, inventory and order monitoring?
- Are you comfortable analysing sales, inventory and SKU performance in Excel/Google Sheets?
- Have you worked in FMCG, food, health products or another consumer-product category?
- Are you comfortable with a fixed salary plus performance-based incentive structure?
- If an Amazon product that was selling normally suddenly stops getting orders, what are the first 3–5 things you would check?
- The offered salary range for this role is ₹20,000–₹30,000 per month, based on experience and skills. If this salary range does not meet your expectations, please refrain from applying.
Education:
Experience:
- E-Commerce: 2 years (Required)
Location:
- Chennai, Tamil Nadu (Required)
Work Location: In person
