E-Commerce Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Shitla Papers Private Limited

2 - 3 Lacs

Delhi

Posted:6 days ago

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Job Description

We are seeking a detail-oriented, analytical, and proactive E-commerce Executive to manage and optimize our online sales channels. The ideal candidate will be responsible for product listings, online merchandising, campaign coordination, inventory and order management, performance analysis, and ensuring an exceptional online customer experience across all platforms.

Key Responsibilities:Product Listings & Content Management

Create, upload, and manage product listings on e-commerce platforms (e.g., Amazon, Flipkart, Shopify, etc.).
Ensure accurate product descriptions, images, pricing, and metadata for SEO.
Coordinate with design and marketing teams for promotional content.

Inventory & Order Management

Monitor stock levels and coordinate with the warehouse/logistics team.
Ensure timely order fulfillment and resolve issues like returns, cancellations, or shipping delays.

Campaigns & Promotions

Plan and execute online promotional strategies and campaigns in collaboration with the marketing team.
Coordinate with marketplaces to run ad campaigns and track their performance.
Implement coupon codes, flash sales, and seasonal discounts.

Analytics & Performance Monitoring

Track and analyze sales data, conversion rates, bounce rates, and other KPIs.
Generate reports and insights to optimize listings and drive growth.
Monitor competitor pricing and product strategies.

Customer Experience & Support

Respond to customer inquiries and reviews on platforms.
Work with support and logistics teams to ensure positive customer experiences and resolve issues promptly.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

Skills Required

E-commerce Online Sales Order Management Performance Analysis Customer Experience Content Management SEO Marketing Logistics Order Fulfillment Sales Analytics

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E-Commerce Executive