E-Commerce Executive

E-Commerce Executive
About The Company: Inspired by the love and challenges that new parents encounter, Mother Sparsh was founded in 2018 by dedicated parents. Who understand the challenges of parenting and intend to provide naturally safe solutions that are strongly backed by science. Embracing this holistic approach at Mother Sparsh, we blend traditional values with modern, user-friendly designs to meet the needs of new parents. Because we don’t just promise exceptional care; we embody it. From the very moment, we named our brand, to the moment with the strong trust of More than 5 million Indian moms-We evolve with the purity of love and the strength of nature. Our journey began with a focus on addressing the concerns of new parents, leading to the creation of our flagship product, the 99% Pure Water Unscented Baby Wipes—a trusted name in Indian households. We revolutionize baby care through science, prioritizing pure care that is safe for even the most sensitive skin, so every moment with your child is natural and filled with love. As a D2C brand, we are dedicated to expanding our range through robust research and innovation, tackling key parenting challenges across social media and e-commerce platforms. We are thrilled to announce our expansion into retail and are honored to be recognized with several prestigious awards.

We have now extended our premium care to include a dedicated Kids Range, reinforcing our commitment to providing the very best for every child and family.

Because when it comes to your baby, only the best will do.

Key Responsibilities:

• Coordinate with Q-commerce & E-commerce platforms (e.g., Blinkit, Zepto, Instamart, Amazon)
• Delivery appointments
• Adherence to dispatch schedules
• Managing inwarding timelines at partner warehouses
• Liaise with internal logistics partners & transporters to ensure timely deliveries and resolve transit-related issues.
• Monitor and track PO-level dispatches, ensuring billing is done as per shared cost sheets.
• Review and verify PO terms (price, quantity, GST, dispatch address, etc.) before billing.
• Follow up with the finance & sales ops team to raise invoices and close loop on timely PO billing.
• Maintain trackers for dispatch schedules, in-transit status, delivery compliance, and billing status.
• Resolve supply chain bottlenecks with internal and external stakeholders promptly.
• Ensure data accuracy across billing systems and reconciliation formats.

Requirements:

• Bachelor’s degree in Supply Chain / Operations / Commerce or related field
• 2+ years of experience in E-commerce or Q-commerce supply chain operations
• Strong command over MS Excel – must be comfortable with basic formulas, VLOOKUP, Pivot Tables, etc.
• Hands-on knowledge of PO handling, billing systems, and transporter coordination
• Ability to multitask and manage cross-functional coordination independently
• Strong communication and follow-up skills

Preferred:

• Experience with platforms like Amazon/Flipkart/Blinkit/Firstcry/Quick commerce/Unicommerce / Browntape / Seller Central / Zepto Pulse / Salesforce, etc.
• Understanding of Q-commerce appointment booking models & city-wise TAT

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person