Job
Description
The E-Commerce Executive will be responsible for managing and enhancing the company’s online sales performance through various e-commerce platforms. This role involves product listing, order processing, inventory coordination, digital marketing coordination, and ensuring an excellent online customer experience. Key Responsibilities: Manage product listings on e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.) and the company’s own website. Regularly update product descriptions, prices, images, and inventory across all platforms. Monitor daily sales, order status, cancellations, and returns — ensuring timely resolutions. Coordinate with warehouse and logistics teams for order processing and dispatch. Track, analyze, and report platform-wise sales data and performance metrics. Execute online promotions, discount schemes, and campaigns in coordination with the marketing team. Optimize product visibility through SEO-friendly titles, descriptions, and keyword planning. Resolve customer queries, complaints, and return issues in a professional and timely manner. Stay updated with the latest e-commerce trends, policies, and competitor activities. Liaise with e-commerce platform account managers for operational issues and campaign opportunities. Assist in developing online strategies to improve overall online brand presence and sales. Required Skills & Competencies: Good understanding of e-commerce operations and online marketplaces. Proficiency in MS Excel and e-commerce management tools. Basic knowledge of digital marketing, SEO, and online merchandising. Strong attention to detail and organizational skills. Ability to multitask, prioritize, and manage time effectively. Excellent written and verbal communication skills. Customer service-oriented mindset. Qualifications & Experience: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field. 1–2years of relevant experience in an e-commerce role (preferably in retail, fashion sectors. Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Commuter assistance Schedule: Day shift Work Location: In person
