E-commerce Executive – Amazon.com (Jewellery Industry)

Job Title: E-commerce Executive – Amazon.com

Industry: Jewellery

Location: [ Mumbai, Andheri east ( SEEPZ) ]

Experience: 2–5 years (preferably in jewellery/e-commerce)

Job Type: Full-time

Job Summary:

We are seeking a dynamic and detail-oriented E-commerce Executive to manage and grow our brand presence on Amazon.com, specifically within the jewellery category. The ideal candidate should have experience in marketplace operations, product listings, keyword optimization, inventory control, and campaign management, with a strong understanding of jewellery products and the US market.

Key Responsibilities:

Product Listing & Optimization:

Create, update, and optimize product listings (titles, bullet points, descriptions, keywords, images, A+ content).

Conduct keyword research using Amazon tools like Helium 10, Jungle Scout, etc.

Ensure all jewellery products are accurately described and categorized.

Inventory & Order Management:

Monitor and manage FBA and FBM stock levels to avoid stockouts or overstock.

Coordinate with the production and warehouse teams for timely order fulfillment.

Amazon Advertising:

Plan and execute PPC campaigns (sponsored product, brand, and display ads).

Performance Monitoring:

Track and report on KPIs including sales, conversion rate, impressions, CTR, and reviews.

Handle Amazon account health, ensure compliance with policies, and resolve any listing or performance issues.

Customer Service & Reviews:

Monitor customer queries, reviews, and feedback, and respond professionally.

Coordinate returns, replacements, and issue resolutions.

Marketing Coordination:

Collaborate with marketing teams for promotions, coupons, deals, and seasonal sales.

Assist with content creation including images, infographics, and brand story.

Key Skills & Competencies:

Experience with Amazon Seller Central (US Market preferred)

Strong understanding of jewellery terminologies and quality standards

Proficient in MS Excel and Amazon tools (Helium 10, Keepa, etc.)

Knowledge of SEO and keyword optimization for Amazon

Excellent communication and problem-solving skills

Analytical mindset with a data-driven approach

Ability to multitask and work independently

2+ years of Amazon marketplace experience (jewellery industry preferred)

Familiarity with international shipping, pricing strategies, and competitor analysis

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person