E-commerce Assistant

You will be joining Goodflame Appliances, a company that is revolutionizing the modern kitchen space with a combination of top-notch performance, stunning design, and precise engineering. Each Goodflame product is a symbol of innovation, longevity, and classic aesthetics, catered to individuals who appreciate a perfect blend of style and functionality in their kitchen appliances. As an E-commerce Assistant based in Faridabad, your primary responsibility will be to provide daily support for online store operations. This includes processing orders, managing product listings, and updating inventory. Additionally, you will collaborate with internal teams to execute promotions, monitor sales performance, and ensure a seamless shopping experience for customers. Accuracy in data management and proactive resolution of e-commerce issues will be crucial aspects of your role. Key Responsibilities: - Process orders and manage product listings on the online store - Update inventory and ensure accuracy in data handling - Coordinate with internal teams for promotions and track sales performance - Resolve e-commerce-related issues efficiently to enhance customer experience Qualifications: - Excellent Communication and Customer Service skills for effective inquiry handling - Basic Sales knowledge to support e-commerce goals and execute promotions - Understanding of E-Commerce platforms and processes for efficient order management - Proficiency in Microsoft Excel or similar tools is a plus - Ability to multitask, prioritize, and thrive in a fast-paced environment - Working Understanding of ERP systems like Tally/Busy - Diploma/Bachelors Degree/Equivalent degree is mandatory You will be joining Goodflame Appliances, a company that is revolutionizing the modern kitchen space with a combination of top-notch performance, stunning design, and precise engineering. Each Goodflame product is a symbol of innovation, longevity, and classic aesthetics, catered to individuals who appreciate a perfect blend of style and functionality in their kitchen appliances. As an E-commerce Assistant based in Faridabad, your primary responsibility will be to provide daily support for online store operations. This includes processing orders, managing product listings, and updating inventory. Additionally, you will collaborate with internal teams to execute promotions, monitor sales performance, and ensure a seamless shopping experience for customers. Accuracy in data management and proactive resolution of e-commerce issues will be crucial aspects of your role. Key Responsibilities: - Process orders and manage product listings on the online store - Update inventory and ensure accuracy in data handling - Coordinate with internal teams for promotions and track sales performance - Resolve e-commerce-related issues efficiently to enhance customer experience Qualifications: - Excellent Communication and Customer Service skills for effective inquiry handling - Basic Sales knowledge to support e-commerce goals and execute promotions - Understanding of E-Commerce platforms and processes for efficient order management - Proficiency in Microsoft Excel or similar tools is a plus - Ability to multitask, prioritize, and thrive in a fast-paced environment - Working Understanding of ERP systems like Tally/Busy - Diploma/Bachelors Degree/Equivalent degree is mandatory