Job
Description
Proficient in Dynamics 365 Customer Engagement (Sales and Service). Hands-on experience with Dynamics 365 in both Online and On-Premises environments. Strong skills in C#, .NET, and JavaScript. Familiarity with MS SQL, CRM SDK, and MSD Developer Toolkit. Knowledgeable in SSRS (SQL Server Reporting Services). Expertise in integration architecture, covering REST, OData, WebAPI, Middleware Tools, and SSIS packages. Experience with Azure components for integration (ADF, Azure Service Bus, Azure Apps, Azure Functions, Azure Data Lake, etc.). Familiarity with Azure Active Directory and Azure DevOps. Proficiency in Power Apps and Power Automate for system integrations. Experience with data migration, analysis, mappings, and harmonization using both out-of-the-box (OOB) and third-party tools. Understanding of reporting architecture, including SSRS and Power BI. Experience with CRM instance management and cloud services Utilize expertise in Dynamics 365 CE CRM to enhance project efficiency. Plan and establish Dynamics 365 Customer Engagement solutions, focusing on Sales and Service modules. Lead the design of architecture, configuration, and customization in Dynamics 365 CE. Provide technical insights and best practices for seamless system integration and data migration. Collaborate closely with diverse teams to gather and analyze business requirements. Respond to requests for proposals (RFPs) and quotes (RFQs) by formulating solution proposals that showcase potential outcomes. Lead technical workshops to translate business needs into practical architectural and development solutions. Develop and present proof of concepts (PoCs) to illustrate proposed solutions to clients. Ensure the technical success of Dynamics 365 CE projects, overseeing the process from pre-sales to delivery. Contribute to the development of scalable solutions aligned with the product roadmap. Stay abreast of the latest features in the Dynamics 365 platform, including Sales Insights, Customer Service Insights, and Customer Voice. Strong problem-solving and analytical skills Ability to think independently and be solution-driven Familiarity with agile methodologies
