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Cognizant
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Dynamics 365 Solution

Dynamics 365 Solution

Cognizant

8 - 13 years

15 - 30 Lacs

bengaluru delhi / ncr mumbai (all areas)

Posted:2 days ago| Platform:

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Skills Required

ms dynamics crm microsoft dynamics dynamic

Work Mode

Work from Office

Job Type

Full Time

Job Description

Summary:

The Dynamics 365 Solution is a crucial technical leader throughout the entire project lifecycle, from pre-sales engagement to successful delivery and ongoing support. This role requires a blend of deep technical expertise, strong communication and consulting skills, and proven project management experience.

Role & responsibilities

Pre-Sales Engagement:

Lead technical discovery workshops and requirements gathering sessions with prospective clients.
Analyze client's business processes and identify areas for improvement through Dynamics 365 solutions.
Design and architect comprehensive solutions that address client's unique challenges and objectives.
Develop and deliver compelling presentations and demonstrations of proposed solutions.
Collaborate with sales teams to create winning proposals and respond to RFPs.
Estimate project scope, timelines, and resources required for successful implementation.
Act as a trusted advisor to clients, providing guidance on best practices and industry trends.

Prior Understanding of Delivery and Support:

Lead or actively participated in the technical implementation of Dynamics 365 solutions.
Overseen solution architecture and design to ensure alignment with client requirements.
Provided technical guidance and mentorship to the development team.
Manage project timelines, risks, and issues to ensure successful delivery.
Coordinated with project managers and other stakeholders to ensure smooth project execution.
Lead or support Dynamics 365 upgrades and system enhancements.

Preferred candidate profile

Technical Expertise:

Deep understanding of the Dynamics 365 platform, including various modules (Sales, Customer Service, Field Service, Finance, Supply Chain, etc.).
Strong knowledge of Microsoft Azure, Power Platform (Power Apps, Power Automate, Power BI), and other relevant technologies.
Experience with solution architecture, design patterns, and integration best practices.
Proven ability to translate business requirements into technical solutions.
Hands-on experience with Dynamics 365 development, configuration, and customization.

Pre-Sales & Delivery Skills:

Excellent communication and presentation skills, both written and verbal.
Ability to build strong relationships with clients and gain their trust.
Consultative approach to understanding client needs and offering solutions.
Strong problem-solving and analytical skills.
Ability to work under pressure and meet deadlines.
Project management experience and ability to lead technical teams.
Proven track record of successful Dynamics 365 project delivery.

Other:

Bachelor's degree in Computer Science, Information Technology, or a related field.
Relevant Microsoft certifications are a plus.
Experience in a consulting or pre-sales role is preferred.
Passion for technology and a drive to continuously learn and grow.

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