Dynamics 365 CRM Consultant

Key Role Responsibilities

• Design, develop, and customize Microsoft Dynamics CRM/CE solutions according to business requirements.
• Configure and customize entities, workflows, forms, and views within Dynamics CRM/CE.
• Develop and implement plugins, custom workflows, and integrations with other systems.
• Design, develop, test, implement, and support Dynamics-based solutions, with specific focus on Dynamics CRM and Field Services.
• Design, develop, test, implement, and support MSFT PowerApps applications that leverage the Dynamics and/or Power platforms.
• Design, develop, test, implement, and support integrations between Dynamics and other systems, applications, etc.
• Design, develop, test, implement, and support AI-Dynamics-related solutions (e.g., CoPilot, etc.).
• Design and implement solutions for data migration, data integration, and data quality improvement.
• Collaborate with business stakeholders and IT teams to gather requirements and define project scope.
• Perform system testing, troubleshooting, and debugging to ensure the quality and reliability of solutions.
• Provide technical support and training to end-users as needed.
• Stay current with Microsoft Dynamics CRM/CE updates, releases, and best practices.

Technical Skills And Knowledge

• Bachelor's degree in computer science, Information Technology, or related field.
• Proven experience as a Dynamics CRM/CE Developer or similar role.
• Strong knowledge of Dynamics CRM/CE architecture, customization, and development tools.
• Proficiency in programming languages such as C#, .NET, JavaScript, HTML, and SQL.
• Experience with CRM integrations, web services (REST/SOAP), and API development.
• Familiarity with agile software development methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Microsoft Dynamics CRM/CE certifications are a plus.