3.0 - 7.0 years

0 Lacs

karnataka

On-site

As the Global Partner Program Lead at Snowflake, you will play a crucial role in overseeing the performance of Partner Program Specialists, ensuring program objectives are met, and partners have an outstanding experience within the Snowflake Partner Network (SPN). This high-impact role requires a strong focus on execution, cross-functional collaboration, and leadership. Your responsibilities will include overseeing the results and performance of Global Partner Program Specialists, acting as a point of escalation for partner-related issues, collaborating with cross-functional teams to drive program success, and ensuring consistent delivery of best practices to partners. You will also monitor team performance metrics, identify gaps in the partner experience, and lead initiatives to enhance program effectiveness. To excel in this role, you must be an advanced English speaker, fluent in verbal and written English, with additional language capabilities in Japanese or Mandarin being a plus. Experience managing people, building teams, and customer or partner service is essential. You should have 3 to 5 years of job experience in partner programs, customer support, sales operations, project management, sales, teaching/training, or customer success management. Exposure to channel programs is a plus. Your ability to drive a high volume of projects while maintaining organization and attention to detail, strong time management, organization, and prioritization skills, and the capacity to develop and deliver messages to executive audiences will be critical. You should also possess problem-solving skills, focus on process improvement, and have experience working in a fast-paced environment with a commitment to partner success and program management. If you are ready to make an impact at Snowflake, challenge ordinary thinking, and push the pace of innovation while building a future for yourself and Snowflake, we invite you to join our team and be part of our growth journey. For further details on salary and benefits information regarding jobs in the United States, please visit the Snowflake Careers Site at careers.snowflake.com.,

Posted 15 hours ago

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Customer Service (International Voice Process) in Thane, Mumbai, Vashi, Ambernath, Panvel CREDEB ADVISORS LLP

0.0 - 3.0 years

0 Lacs

thane, maharashtra

On-site

As a Customer Service Representative at Credeb Advisors LLP, you will be responsible for handling customer inquiries and providing resolutions via phone. Your main goal will be to provide exceptional customer service, ensuring customer satisfaction and loyalty. It will be crucial for you to maintain accurate records of customer interactions and strive to meet or exceed performance metrics, including quality and productivity targets. Additionally, you will collaborate with internal teams to effectively resolve customer issues. To be eligible for this role, you should be a 12th Pass/Graduate with a minimum of 6 months of experience in an international voice process. Excellent English communication skills are a must-have requirement for this position. The ideal candidate for this role will possess strong problem-solving and analytical skills. You should also have the ability to work in a fast-paced, dynamic environment while demonstrating excellent time management and organizational skills. The working hours for this position fall within a shift window of 3:30 AM to 1:30 PM, covering any 9 hours. Please note that this role requires working from the office and does not offer remote work options. The interview process for this position will consist of HR, email assessment, and operations rounds. It is important to have all previous company documents ready for verification. This position is based within specific location boundaries, including Ambernath to Ghatkopar (Central Line), Thane to Panvel (Trans Harbour), and Vashi to Chembur (Harbour Line). Credeb Advisors LLP is a company that provides a complete range of business solutions in various fields such as project financing, accounting, legal, human resources, and risk advisory. Our team members bring prior experience from "Big 4 Accounting & Auditing Firms", leading Indian law firms, and multinational companies. We are dedicated to offering professional and honest services to our valued customers, helping enterprises explore extraordinary opportunities, manage growth, and maximize revenue.,

Posted 3 days ago

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