Drug Safety Associate / Senior Associate - Medical Information Call Center- Pharmacovigilance

The job involves receiving and answering calls from individuals seeking medical services or clarification regarding a Medical Entity, Medical Device, Vaccines, or Cosmetics. You will be required to understand the callers" needs and provide accurate information during both Inbound and Outbound calls. Efficiency is key in this role, as you will need to multitask effectively and demonstrate excellent customer service by furnishing comprehensive information on the products. Additionally, follow-up calls may be necessary in cases where essential information is missing, requiring you to reach out to the reporter or enquirer to gather all the required details. The ideal candidate should have 0-3 years of experience and hold a qualification in B.Pharm, M.Pharm, Pharm D, or BDS. This position is based in Hyderabad.,