The job involves receiving and answering calls from individuals seeking medical services or clarification regarding a Medical Entity, Medical Device, Vaccines, or Cosmetics. You will be required to understand the callers" needs and provide accurate information during both Inbound and Outbound calls. Efficiency is key in this role, as you will need to multitask effectively and demonstrate excellent customer service by furnishing comprehensive information on the products. Additionally, follow-up calls may be necessary in cases where essential information is missing, requiring you to reach out to the reporter or enquirer to gather all the required details. The ideal candidate should have 0-3 years of experience and hold a qualification in B.Pharm, M.Pharm, Pharm D, or BDS. This position is based in Hyderabad.,
As a Lab Technician in the Clinical Pathology Laboratory, you will be required to have 2-5 years of experience in a Medical Laboratory setting. Your primary responsibility will be to work in the Clinical Pathology Laboratory located in Hyderabad. To qualify for this role, you must possess a degree in DMLT or BSC in MLT. If you meet these requirements and are looking to utilize your skills and experience in a dynamic laboratory environment, we encourage you to apply for this position.,
As a Project Lead, your responsibilities will include leading and managing projects, supervising all project-related activities, and facilitating communication between the Project Manager and the team. You will be tasked with recording, maintaining, and tracking metrics for both team members and project performance. Additionally, you will review and evaluate AE case information to determine required actions based on internal policies and procedures. Your role will also involve processing current incoming cases to meet Regulatory timelines, providing guidance for data entry, following up with sites regarding outstanding queries, and addressing reconciliation discrepancies. It is essential to adhere to departmental AE workflow procedures and train and mentor new team members as per project requirements. Moreover, you will be expected to author/draft aggregate reports and quality reviews such as PBRER, PSURs, PADER, Addendum to Clinical Overviews, RMP, and Signal detection reports. The ideal candidate should have 7-10 years of relevant experience and hold a qualification of MBBS/MD/M.Pharm. This position is based in Hyderabad.,
Role Overview: As a Sr. Drug Safety Associate in the Pharmacovigilance Call Center team, you will be responsible for ensuring the safety and well-being of patients by monitoring and managing adverse events related to pharmaceutical products. Key Responsibilities: - Handle incoming calls from healthcare professionals and consumers regarding adverse events or product complaints - Document all relevant information accurately and in compliance with regulatory requirements - Conduct initial assessment of the reported events and escalate them as necessary - Collaborate with cross-functional teams to ensure timely and appropriate follow-up on reported cases - Adhere to standard operating procedures and pharmacovigilance guidelines to maintain high quality and compliance Qualifications Required: - Bachelor's degree in Pharmacy, Life Sciences, Nursing, or related field - 3-5 years of experience in drug safety/pharmacovigilance, preferably in a call center environment - Good understanding of pharmacovigilance regulations and guidelines - Strong communication skills and the ability to handle sensitive information with professionalism,