Sr. Drug Safety Associate - Pharmacovigilance Call Center

Role Overview: As a Sr. Drug Safety Associate in the Pharmacovigilance Call Center team, you will be responsible for ensuring the safety and well-being of patients by monitoring and managing adverse events related to pharmaceutical products. Key Responsibilities: - Handle incoming calls from healthcare professionals and consumers regarding adverse events or product complaints - Document all relevant information accurately and in compliance with regulatory requirements - Conduct initial assessment of the reported events and escalate them as necessary - Collaborate with cross-functional teams to ensure timely and appropriate follow-up on reported cases - Adhere to standard operating procedures and pharmacovigilance guidelines to maintain high quality and compliance Qualifications Required: - Bachelor's degree in Pharmacy, Life Sciences, Nursing, or related field - 3-5 years of experience in drug safety/pharmacovigilance, preferably in a call center environment - Good understanding of pharmacovigilance regulations and guidelines - Strong communication skills and the ability to handle sensitive information with professionalism,