Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high-quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. We are looking for a dynamic and motivated Sales Manager to join our Sales Leadership team and help expand our reach in a competitive e-commerce landscape. Position Overview As a Sales Manager , you will be responsible for driving the sales process, acquiring new D2C/Drop-shippers, and building relationships with clients. You will work closely with the marketing and operations teams to identify sales opportunities, negotiate contracts, and help grow the company’s portfolio. Your main goal will be to increase revenue and achieve sales targets while providing exceptional service to our D2C/Drop-shippers. Key Responsibilities Sales Strategy & Outreach : Develop and implement sales strategies to attract new drop-shippers and expand the D2C/Drop-shippers base in our company. Customer Acquisition : Pitch to D2C/Drop-shippers, drop shipping services to potential clients, focusing on the benefits of our platform, product catalog, and competitive advantages. Client Relationship Management : Build and maintain long-term relationships with drop-shippers, ensuring satisfaction, resolving issues, and encouraging long team business engagement. Negotiation & Closing Deals : Negotiate contracts, pricing, and terms with D2C/Drop-shippers, ensuring profitability and adherence to company policies. Product Knowledge : Maintain in-depth knowledge of the D2C/Drop shipping process, product offerings, and industry trends to effectively communicate with prospects and D2C/Drop-shippers clientele. Sales Reporting & Forecasting : Track sales performance, report on KPIs, and provide regular updates to the Sales Manager. Provide sales forecasts and contribute to team goals. Customer Feedback & Market Insights : Gather feedback from drop-shipper to improve services, identify new opportunities, and stay ahead of industry trends. Qualifications Experience : Proven experience in sales, preferably in e-commerce, D2C, Drop shipping, or related industries. Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. Skills : Excellent communication and interpersonal skills, with the ability to build rapport with clients. Strong negotiation skills and a goal-oriented mindset. Proficient in CRM software and MS Office Suite. Ability to work independently and as part of a team in a fast-paced environment. Personal Attributes : Highly motivated and results-driven with a proactive approach to sales. Strong problem-solving skills and ability to think strategically. Detail-oriented and able to manage multiple accounts simultaneously. A passion for to learn and execute. How to Apply Interested candidates should submit their resume and a cover letter outlining their experience and why they would be a great fit for the role to hr@dropdash.com We are looking for motivated, results-driven individuals who can help us scale our drop shipping business to new heights! Job Type: Full-time Pay: ₹35,000.00 - ₹55,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high-quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. We are looking for a dynamic and motivated Inside Sales Specialist in Sales Department to join our Sales Leadership team and help expand our reach in a competitive e-commerce landscape. Position Overview As an Inside Sales Specialist in Sales Department , you will be responsible for driving the sales process, acquiring new D2C/Drop-shippers, and building relationships with clients. You will work closely with the marketing and operations teams to identify sales opportunities, negotiate contracts, and help grow the company’s portfolio. Your main goal will be to increase revenue and achieve sales targets while providing exceptional service to our D2C/Drop-shippers. Experience Should be 4 to 5 years Key Responsibilities · Sales Strategy & Outreach : Develop and implement sales strategies to attract new drop-shippers and expand the D2C/Drop-shippers base in our company. · Customer Acquisition : Pitch to D2C/Drop-shippers, drop shipping services to potential clients, focusing on the benefits of our platform, product catalog, and competitive advantages. · Client Relationship Management : Build and maintain long-term relationships with drop-shippers, ensuring satisfaction, resolving issues, and encouraging long team business engagement. · Negotiation & Closing Deals : Negotiate contracts, pricing, and terms with D2C/Drop-shippers, ensuring profitability and adherence to company policies. · Product Knowledge : Maintain in-depth knowledge of the D2C/Drop shipping process, product offerings, and industry trends to effectively communicate with prospects and D2C/Drop-shippers clientele. · Sales Reporting & Forecasting : Track sales performance, report on KPIs, and provide regular updates to the Sales Manager. Provide sales forecasts and contribute to team goals. · Customer Feedback & Market Insights : Gather feedback from drop-shipper to improve services, identify new opportunities, and stay ahead of industry trends. Skills : Excellent communication and interpersonal skills, with the ability to build rapport with clients. Strong negotiation skills and a goal-oriented mindset. Proficient in CRM software and MS Office Suite. Ability to work independently and as part of a team in a fast-paced environment. Personal Attributes : Highly motivated and results-driven with a proactive approach to sales. Strong problem-solving skills and ability to think strategically. Detail-oriented and able to manage multiple accounts simultaneously. A passion for to learn and execute. Job Type: Full-time Pay: ₹35,000.00 - ₹42,000.00 per month Schedule: Day shift Experience: Logistics: 2 years (Preferred) Work Location: In person
Key Responsibilities Sales Strategy & Outreach : Develop and implement sales strategies to attract new drop-shippers and expand the D2C/Drop-shippers base in our company. Customer Acquisition : Pitch to D2C/Drop-shippers, drop shipping services to potential clients, focusing on the benefits of our platform, product catalog, and competitive advantages. Client Relationship Management : Build and maintain long-term relationships with drop-shippers, ensuring satisfaction, resolving issues, and encouraging long team business engagement. Negotiation & Closing Deals : Negotiate contracts, pricing, and terms with D2C/Drop-shippers, ensuring profitability and adherence to company policies. Product Knowledge : Maintain in-depth knowledge of the D2C/Drop shipping process, product offerings, and industry trends to effectively communicate with prospects and D2C/Drop-shippers clientele. Sales Reporting & Forecasting : Track sales performance, report on KPIs, and provide regular updates to the Sales Manager. Provide sales forecasts and contribute to team goals. Customer Feedback & Market Insights : Gather feedback from drop-shipper to improve services, identify new opportunities, and stay ahead of industry trends. Skills : Excellent communication and interpersonal skills, with the ability to build rapport with clients. Strong negotiation skills and a goal-oriented mindset. Proficient in CRM software and MS Office Suite. Ability to work independently and as part of a team in a fast-paced environment. Personal Attributes : Highly motivated and results-driven with a proactive approach to sales. Strong problem-solving skills and ability to think strategically. Detail-oriented and able to manage multiple accounts simultaneously. A passion for to learn and execute. Job Type: Fresher Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person
Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a professional manner. Troubleshoot customer issues and provide timely solutions or escalate them to higher levels if required. Maintain records of customer interactions, transactions, and feedback. Coordinate with internal departments (Operations, Technical, Finance, etc.) to resolve customer issues. Ensure service-level agreements (SLAs) are met and customer expectations are managed effectively. Assist in onboarding new clients/customers and guide them about products/services. Provide after-sales support and handle customer complaints with patience and empathy. Prepare daily/weekly/monthly reports on customer support activities. Stay updated with company products, services, and processes to provide accurate information to customers. Key Skills & Competencies: Strong verbal and written communication skills. Problem-solving and analytical thinking. Patience and empathy while dealing with customers. Ability to work under pressure and handle multiple tasks. Proficiency in MS Office (Word, Excel, Outlook) and CRM tools. Good organizational and time management skills. Qualifications & Experience: Bachelor’s degree in Business Administration, Commerce, IT, or a related field. 0–2 years of experience in customer support, service desk, or similar roles (freshers can also apply). Prior experience in [industry/sector if specific] will be an added advantage. Job Type: Full-time Pay: ₹11,477.90 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work from home
Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a professional manner. Troubleshoot customer issues and provide timely solutions or escalate them to higher levels if required. Maintain records of customer interactions, transactions, and feedback. Coordinate with internal departments (Operations, Technical, Finance, etc.) to resolve customer issues. Ensure service-level agreements (SLAs) are met and customer expectations are managed effectively. Assist in onboarding new clients/customers and guide them about products/services. Provide after-sales support and handle customer complaints with patience and empathy. Prepare daily/weekly/monthly reports on customer support activities. Stay updated with company products, services, and processes to provide accurate information to customers. Key Skills & Competencies: Strong verbal and written communication skills. Problem-solving and analytical thinking. Patience and empathy while dealing with customers. Ability to work under pressure and handle multiple tasks. Proficiency in MS Office (Word, Excel, Outlook) and CRM tools. Good organizational and time management skills. Qualifications & Experience: Bachelor’s degree in Business Administration, Commerce, IT, or a related field. 0–2 years of experience in customer support, service desk, or similar roles (freshers can also apply). Prior experience in [industry/sector if specific] will be an added advantage. Job Type: Full-time Pay: ₹11,477.90 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work from home
Key Responsibilities Manage and monitor day-to-day last mile delivery operations. Allocate, track, and ensure timely delivery of shipments to customers. Coordinate with delivery associates and third-party logistics partners to resolve escalations. Monitor key metrics such as TAT (Turnaround Time), on-time delivery rate, and delivery accuracy. Ensure compliance with company policies, SOPs, and safety standards. Handle customer escalations related to delivery delays or issues, ensuring quick resolutions. Optimize delivery routes and resources to improve cost efficiency. Maintain records of shipments, delivery status, and operational reports. Support recruitment, training, and performance monitoring of delivery staff when required. Collaborate with cross-functional teams (Warehouse, Customer Care, Vendor Management) to enhance last mile performance. Job Type: Full-time Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work from home
Key Responsibilities Manage and monitor day-to-day last mile delivery operations. Allocate, track, and ensure timely delivery of shipments to customers. Coordinate with delivery associates and third-party logistics partners to resolve escalations. Monitor key metrics such as TAT (Turnaround Time), on-time delivery rate, and delivery accuracy. Ensure compliance with company policies, SOPs, and safety standards. Handle customer escalations related to delivery delays or issues, ensuring quick resolutions. Optimize delivery routes and resources to improve cost efficiency. Maintain records of shipments, delivery status, and operational reports. Support recruitment, training, and performance monitoring of delivery staff when required. Collaborate with cross-functional teams (Warehouse, Customer Care, Vendor Management) to enhance last mile performance. Job Type: Full-time Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work from home
About the Role We’re looking for a proactive and strategic Category Manager to join our team at Dropdash . You will own and grow a product category – from selecting the right assortment to negotiating with suppliers, defining pricing, and driving profitability. If you have worked with leading fashion/e-commerce companies like Myntra, Ajio, or Nykaa Fashion , and know how to scale categories in the Indian market, this role is for you! What You’ll Do Plan and execute growth strategies for your assigned category. Research market trends, customer behavior, and competitors to stay ahead. Negotiate with vendors & suppliers to secure best terms and build strong relationships. Work with marketing & sales teams to launch new campaigns and promotions. Manage pricing, promotions, inventory, and demand forecasting to maximize profitability. Track KPIs and category performance ; take corrective actions wherever needed. Ensure customer satisfaction by aligning offerings with market demand. What We’re Looking For 2–5 years of experience in category management. Prior experience in fashion/e-commerce companies (Myntra, Ajio, Nykaa Fashion, etc.) . Strong understanding of the Indian retail & e-commerce market . Bachelor’s degree in business, marketing, or a related field. Proficiency in Excel, reporting, and category management tools . Strong analytical, communication, and negotiation skills . Ability to thrive in a fast-paced, startup environment . Bonus Points (Nice-to-Have) Familiarity with retail merchandising systems/software . Knowledge of pricing strategies, margin analysis, and inventory management . Hands-on experience with demand forecasting & data analytics tools . Passion for e-commerce and customer-first thinking. Multilingual skills to cater to diverse Indian markets. ✨ Why Dropdash? Opportunity to own and scale a key category in a growing startup. Collaborative and dynamic work environment. Exposure to end-to-end category management in the competitive Indian market. Job Type: Full-time Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Health insurance Provident Fund Work from home
Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high- quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. We are looking for a dynamic and motivated Key Account Manager to join our team and help expand our reach in a competitive e-commerce landscape. Position Overview As a Key Account Manager, you will be responsible for managing relationships with key clients and ensuring their satisfaction while driving sales and business growth. You will work closely with the marketing and operations teams to identify sales opportunities, negotiate contracts, and help grow the company’s portfolio. Your main is to oversee and nurture relationships with key clients in the e-commerce and dropshipping industry. The ideal candidate will have a strong understanding of online retail platforms, marketplace operations, and the dropshipping supply chain. You will play a pivotal role in identifying growth opportunities, ensuring seamless operations, and achieving revenue targets. Key Responsibilities 1. Account Management: o Build and maintain strong, long-lasting relationships with key clients. o Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. o Develop customized strategies to meet clients' business objectives and KPIs. 2. Business Development: o Identify and pursue opportunities to expand client portfolios and increase revenue. o Collaborate with cross-functional teams to introduce new products, services, or features. o Analyze client data to identify trends and recommend actionable strategies for growth. 3. E-commerce Operations: o Understand e-commerce platform dynamics and guide clients on optimizing their online stores. o Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment. o Monitor and manage pricing, promotions, and marketing campaigns for client accounts. 4. Performance Analysis & Reporting: o Track and report on key performance metrics, providing insights and recommendations for improvement. o Prepare and present business reviews and performance updates to clients and internal stakeholders. 5. Client Satisfaction & Retention: o Proactively address potential issues to maintain a high level of client satisfaction. o Conduct regular check-ins to gather feedback and implement necessary changes. Qualifications Experience: o Proven experience as a Key Account Manager, preferably in E-commerce, D2C, Drop shipping, or related industries. o Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. o Strong understanding of e-commerce platforms, dropshipping models, and digital marketing strategies. Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment. Personal Attributes: o Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). o Experience working with international clients and markets. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Job Type: Full-time Benefits: Provident Fund Application Question(s): Have you worked as Key account and having upto 3 years of experience? Experience: Logistics: 1 year (Preferred) Work Location: In person Job Type: Full-time Pay: ₹30,000.00 - ₹33,000.00 per month Work Location: In person
Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high- quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. We are looking for a dynamic and motivated Key Account Manager to join our team and help expand our reach in a competitive e-commerce landscape. Position Overview As a Key Account Manager, you will be responsible for managing relationships with key clients and ensuring their satisfaction while driving sales and business growth. You will work closely with the marketing and operations teams to identify sales opportunities, negotiate contracts, and help grow the company’s portfolio. Your main is to oversee and nurture relationships with key clients in the e-commerce and dropshipping industry. The ideal candidate will have a strong understanding of online retail platforms, marketplace operations, and the dropshipping supply chain. You will play a pivotal role in identifying growth opportunities, ensuring seamless operations, and achieving revenue targets. Key Responsibilities 1. Account Management: o Build and maintain strong, long-lasting relationships with key clients. o Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. o Develop customized strategies to meet clients' business objectives and KPIs. 2. Business Development: o Identify and pursue opportunities to expand client portfolios and increase revenue. o Collaborate with cross-functional teams to introduce new products, services, or features. o Analyze client data to identify trends and recommend actionable strategies for growth. 3. E-commerce Operations: o Understand e-commerce platform dynamics and guide clients on optimizing their online stores. o Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment. o Monitor and manage pricing, promotions, and marketing campaigns for client accounts. 4. Performance Analysis & Reporting: o Track and report on key performance metrics, providing insights and recommendations for improvement. o Prepare and present business reviews and performance updates to clients and internal stakeholders. 5. Client Satisfaction & Retention: o Proactively address potential issues to maintain a high level of client satisfaction. o Conduct regular check-ins to gather feedback and implement necessary changes. Qualifications Experience: o Proven experience as a Key Account Manager, preferably in E-commerce, D2C, Drop shipping, or related industries. o Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. o Strong understanding of e-commerce platforms, dropshipping models, and digital marketing strategies. Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment. Personal Attributes: o Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). o Experience working with international clients and markets. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Job Type: Full-time Benefits: Provident Fund Application Question(s): Have you worked as Key account and having upto 3 years of experience? Experience: Logistics: 1 year (Preferred) Work Location: In person Job Type: Full-time Pay: ₹30,000.00 - ₹33,000.00 per month Work Location: In person
Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high- quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. We are looking for a dynamic and motivated Key Account Manager to join our team and help expand our reach in a competitive e-commerce landscape. Position Overview As a Key Account Manager, you will be responsible for managing relationships with key clients and ensuring their satisfaction while driving sales and business growth. You will work closely with the marketing and operations teams to identify sales opportunities, negotiate contracts, and help grow the company’s portfolio. Your main is to oversee and nurture relationships with key clients in the e-commerce and dropshipping industry. The ideal candidate will have a strong understanding of online retail platforms, marketplace operations, and the dropshipping supply chain. You will play a pivotal role in identifying growth opportunities, ensuring seamless operations, and achieving revenue targets. Key Responsibilities 1. Account Management: o Build and maintain strong, long-lasting relationships with key clients. o Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. o Develop customized strategies to meet clients' business objectives and KPIs. 2. Business Development: o Identify and pursue opportunities to expand client portfolios and increase revenue. o Collaborate with cross-functional teams to introduce new products, services, or features. o Analyze client data to identify trends and recommend actionable strategies for growth. 3. E-commerce Operations: o Understand e-commerce platform dynamics and guide clients on optimizing their online stores. o Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment. o Monitor and manage pricing, promotions, and marketing campaigns for client accounts. 4. Performance Analysis & Reporting: o Track and report on key performance metrics, providing insights and recommendations for improvement. o Prepare and present business reviews and performance updates to clients and internal stakeholders. 5. Client Satisfaction & Retention: o Proactively address potential issues to maintain a high level of client satisfaction. o Conduct regular check-ins to gather feedback and implement necessary changes. Qualifications Experience: o Proven experience as a Key Account Manager, preferably in E-commerce, D2C, Drop shipping, or related industries. o Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. o Strong understanding of e-commerce platforms, dropshipping models, and digital marketing strategies. Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment. Personal Attributes: o Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). o Experience working with international clients and markets. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Job Type: Full-time Benefits: Provident Fund Application Question(s): Have you worked as Key account and having upto 3 years of experience? Experience: Logistics: 1 year (Preferred) Work Location: In person Job Type: Full-time Pay: ₹30,000.00 - ₹33,000.00 per month Work Location: In person
Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high- quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. We are looking for a dynamic and motivated Key Account Manager to join our team and help expand our reach in a competitive e-commerce landscape. Position Overview As a Key Account Manager, you will be responsible for managing relationships with key clients and ensuring their satisfaction while driving sales and business growth. You will work closely with the marketing and operations teams to identify sales opportunities, negotiate contracts, and help grow the company’s portfolio. Your main is to oversee and nurture relationships with key clients in the e-commerce and dropshipping industry. The ideal candidate will have a strong understanding of online retail platforms, marketplace operations, and the dropshipping supply chain. You will play a pivotal role in identifying growth opportunities, ensuring seamless operations, and achieving revenue targets. Key Responsibilities 1. Account Management: o Build and maintain strong, long-lasting relationships with key clients. o Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. o Develop customized strategies to meet clients' business objectives and KPIs. 2. Business Development: o Identify and pursue opportunities to expand client portfolios and increase revenue. o Collaborate with cross-functional teams to introduce new products, services, or features. o Analyze client data to identify trends and recommend actionable strategies for growth. 3. E-commerce Operations: o Understand e-commerce platform dynamics and guide clients on optimizing their online stores. o Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment. o Monitor and manage pricing, promotions, and marketing campaigns for client accounts. 4. Performance Analysis & Reporting: o Track and report on key performance metrics, providing insights and recommendations for improvement. o Prepare and present business reviews and performance updates to clients and internal stakeholders. 5. Client Satisfaction & Retention: o Proactively address potential issues to maintain a high level of client satisfaction. o Conduct regular check-ins to gather feedback and implement necessary changes. Qualifications Experience: o Proven experience as a Key Account Manager, preferably in E-commerce, D2C, Drop shipping, or related industries. o Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. o Strong understanding of e-commerce platforms, dropshipping models, and digital marketing strategies. Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment. Personal Attributes: o Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). o Experience working with international clients and markets. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Job Type: Full-time Benefits: Provident Fund Application Question(s): Have you worked as Key account and having upto 3 years of experience? Experience: Logistics: 1 year (Preferred) Work Location: In person Job Type: Full-time Pay: ₹30,000.00 - ₹33,000.00 per month Work Location: In person
As a Key Account Manager at DROPDASH, your role is crucial in managing relationships with key clients to ensure their satisfaction and drive sales growth. Working closely with the marketing and operations teams, you will identify sales opportunities, negotiate contracts, and expand the company's portfolio in the e-commerce and dropshipping industry. **Key Responsibilities:** - **Account Management:** - Build and maintain strong, long-lasting relationships with key clients. - Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. - Develop customized strategies to meet clients" business objectives and KPIs. - **Business Development:** - Identify and pursue opportunities to expand client portfolios and increase revenue. - Collaborate with cross-functional teams to introduce new products, services, or features. - Analyze client data to identify trends and recommend actionable strategies for growth. - **E-commerce Operations:** - Understand e-commerce platform dynamics and guide clients on optimizing their online stores. - Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfillment. - Monitor and manage pricing, promotions, and marketing campaigns for client accounts. - **Performance Analysis & Reporting:** - Track and report on key performance metrics, providing insights and recommendations for improvement. - Prepare and present business reviews and performance updates to clients and internal stakeholders. - **Client Satisfaction & Retention:** - Proactively address potential issues to maintain a high level of client satisfaction. - Conduct regular check-ins to gather feedback and implement necessary changes. **Qualifications:** **Experience:** - Proven experience as a Key Account Manager, preferably in E-commerce, D2C, Dropshipping, or related industries. - Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. - Strong understanding of e-commerce platforms, dropshipping models, and digital marketing strategies. **Skills:** - Excellent communication and interpersonal skills, with the ability to build rapport with clients. - Strong negotiation skills and a goal-oriented mindset. - Proficient in CRM software and MS Office Suite. - Ability to work independently and as part of a team in a fast-paced environment. **Personal Attributes:** - Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). - Experience working with international clients and markets. - Detail-oriented and able to manage multiple accounts simultaneously. - A passion for learning and execution. This is a full-time position located in person at the DROPDASH office. If you have worked as a Key Account Manager and have up to 3 years of experience, we encourage you to apply and be part of our dynamic team dedicated to providing high-quality products and exceptional service in the e-commerce industry.,
Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high-quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. We are looking for a dynamic and motivated KAM join our team and help expand our reach in a competitive e-commerce landscape. Position Overview As a KAM in Operation Department , you will be responsible for managing relationships with key clients and ensuring their satisfaction while driving sales and business growth. You will work closely with the marketing and operations teams to identify sales opportunities, negotiate contracts, and help grow the company’s portfolio. Your main is to oversee and nurture relationships with key clients in the e-commerce and dropshipping industry. The ideal candidate will have a strong understanding of online retail platforms, marketplace operations, and the dropshipping supply chain. You will play a pivotal role in identifying growth opportunities, ensuring seamless operations, and achieving revenue targets. Key Responsibilities Account Management: Build and maintain strong, long-lasting relationships with key clients. Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. Develop customized strategies to meet clients' business objectives and KPIs. Business Development: Identify and pursue opportunities to expand client portfolios and increase revenue. Collaborate with cross-functional teams to introduce new products, services, or features. Analyze client data to identify trends and recommend actionable strategies for growth. E-commerce Operations: Understand e-commerce platform dynamics and guide clients on optimizing their online stores. Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment. Monitor and manage pricing, promotions, and marketing campaigns for client accounts. Performance Analysis & Reporting: Track and report on key performance metrics, providing insights and recommendations for improvement. Prepare and present business reviews and performance updates to clients and internal stakeholders. Client Satisfaction & Retention: Proactively address potential issues to maintain a high level of client satisfaction. Conduct regular check-ins to gather feedback and implement necessary changes. Skills: Excellent communication and interpersonal skills, with the ability to build rapport with clients. Strong negotiation skills and a goal-oriented mindset. Proficient in CRM software and MS Office Suite. Ability to work independently and as part of a team in a fast-paced environment. Personal Attributes : Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). Experience working with international clients and markets. Detail-oriented and able to manage multiple accounts simultaneously. A passion for to learn and execute. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person