Driver Relationship Executive

Job Description

Company Profile Advance Mobility operates in the shared mobility space in India. We currently supply 900+ cars to taxi aggregating platforms across Mumbai. Advance Mobility is a purpose-led organisation, passionate about creating entrepreneurial opportunities for the unorganised sector with a deep focus on sustainable mobility solutions. It is one of the only companies to use a 100% CNG fleet of vehicles and is continuously growing, aiming expansion across India to become the biggest fleet provider. Job Description:- Managing Drivers and Vehicles: Allocation, shift management. Practically ensuring a driver is provided with a car and vice versa. Monitoring Fleet Business for daily business. Keeping a track of Driver attendance and collecting payment based on the attendance. Keeping track of driver expenses. Calling drivers who have incurred business below the minimum requirement. Reduce absenteeism by calling the drivers. Keeping track of cancellation rates on fleet platforms and understanding the reasons. Chasing weekly and monthly targets per vehicle and ensuring the targets are achieved. MIS reports and monthly analysis. Responsibility for driver attrition by conceptualising and executing various schemes for the drivers. Creating Incentives and payout structures. Addressing driver grievances and handling all escalations from the core team responsible for driver engagements. Management of Fleet and Drivers. Maintenance of documents and records. Communication with the client over the phone & E‐mail. Keeping track of vehicular movements. Interview, training and educating the drivers. Checking the Log Books/OT sheets and meeting with the drivers on spot. Monitoring the car movement through GPS tracking Preparing the report in Excel and presentation in Ms. Powerpoint Create and carry out plans for an effective Transport System. Monitoring the refuelling of cars. Respond to and follow up enquiries using appropriate methods. Communicate, liaise and negotiate internally and externally using appropriate methods to meet the client's satisfaction. Making sure the payments due by drivers are received timely. On road assistance to the driver and guiding them to the nearest garage or service station. We are looking for a person who has: Keen Interest in the Transport Industry. Exceptionally self-motivated and directed. Ability to motivate in a team-oriented, collaborative environment. Good multitasking and analytical skills. Job Type: Full-time Pay: ₹20,000.00 - ₹31,988.45 per month Schedule: Day shift Work Location: In person