DPC Incharge (fresher)(male and Female)

anaging Delinquent Accounts: Identifying and managing overdue accounts, ensuring timely follow-up and communication with clients. Communication and Negotiation: Communicating with clients about late payments, explaining the reasons for outstanding balances, and negotiating payment plans. Recovery Strategies: Implementing strategies to recover overdue payments, such as sending reminders, initiating legal action (if necessary), or offering incentives. Compliance and Reporting: Ensuring that all actions are in accordance with company policies and legal regulations, and preparing reports on the status of delinquent accounts. Problem Resolution: Investigating and resolving payment discrepancies, errors, or other issues related to billing and payment processing. Process Improvement: Identifying areas for improvement in the billing and payment collection process and implementing changes to streamline operations. Customer Service: Providing excellent customer service to clients, addressing their questions and concerns about payments. Skills and Qualifications: Strong communication and negotiation skills. Excellent customer service skills. Knowledge of billing and payment processing procedures. Ability to handle confidential information. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Familiarity with relevant legal and regulatory requirements. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person