Dot Net Support Engineer

As a Senior .NET Support Engineer, you will be joining our technology support team in Noida, where you will be responsible for providing high-performance support for ASP.NET Web Forms applications, SQL Server, C#, JavaScript, and jQuery. Your role will involve troubleshooting, optimizing systems, and driving improvements for business-critical enterprise systems operating at scale. **Key Responsibilities:** - Act as a technical lead on production support issues for ASP.NET Web Forms applications. - Troubleshoot, debug, and resolve complex issues across the full stack (frontend, backend, and database). - Write and maintain efficient C# code and SQL Server procedures for rapid fixes and enhancements. - Use JavaScript/jQuery to resolve front-end performance and UI issues. - Perform root cause analysis, deliver long-term solutions, and contribute to preventive strategies. - Collaborate with cross-functional teams (Product, DevOps, QA, Infrastructure). - Document runbooks, known error databases, SOPs, and support processes. - Deliver support within defined SLAs while maintaining system stability and uptime. **Must-Have Skills:** - Strong hands-on experience with ASP.NET Web Forms in live production environments. - Expertise in C#, .NET Framework, and SQL Server (queries, joins, indexing, performance tuning). - Strong understanding of JavaScript, jQuery, and dynamic UI behavior. - Exposure to IIS, application hosting, and deployment processes. - Solid grasp of debugging, profiling, and issue triaging in distributed environments. - Excellent problem-solving skills with a sense of urgency and ownership. **Good to Have:** - Familiarity with .NET Core / ASP.NET MVC. - Experience working with ITSM tools like JIRA, ServiceNow. - Understanding of CI/CD tools, version control (Git/TFS), and DevOps basics. - Knowledge of REST APIs, cloud (Azure/AWS), or modern frontend frameworks is a plus.,