Dot Net Support Engineer

As a Senior .NET Support Engineer at our company, you will play a crucial role in supporting business-critical enterprise systems that operate at scale. Your deep technical proficiency in ASP.NET Web Forms, SQL Server, C#, JavaScript, and jQuery will be essential in troubleshooting and resolving complex issues across the full stack of frontend, backend, and database. **Key Responsibilities:** - Act as a technical lead on production support issues for ASP.NET Web Forms applications. - Troubleshoot, debug, and resolve complex issues across the full stack - frontend, backend, and database. - Write and maintain efficient C# code and SQL Server procedures for rapid fixes and enhancements. - Use JavaScript/jQuery to resolve front-end performance and UI issues. - Perform root cause analysis, deliver long-term solutions, and contribute to preventive strategies. - Collaborate with cross-functional teams (Product, DevOps, QA, Infrastructure). - Document runbooks, known error databases, SOPs, and support processes. - Deliver support within defined SLAs while maintaining system stability and uptime. **Qualification Required:** - Strong hands-on experience with ASP.NET Web Forms in live production environments. - Expertise in C#, .NET Framework, and SQL Server (queries, joins, indexing, performance tuning). - Strong understanding of JavaScript, jQuery, and dynamic UI behavior. - Exposure to IIS, application hosting, and deployment processes. - Solid grasp of debugging, profiling, and issue triaging in distributed environments. - Excellent problem-solving skills with a sense of urgency and ownership. In addition to the must-have skills mentioned above, familiarity with .NET Core / ASP.NET MVC, experience working with ITSM tools like JIRA, ServiceNow, understanding of CI/CD tools, version control (Git/TFS), DevOps basics, knowledge of REST APIs, cloud (Azure/AWS), or modern frontend frameworks would be considered advantageous.,