Document Retrieval AI Lead

About the Team

Group Data Services (GDS) leads Swiss Re's ambition to be a truly data-driven risk knowledge company. GDS bring expertise and experience covering all aspects of data and analytics to enable Swiss Re in its vision to make the world more resilient.

The Data Science & AI unit delivers state of the art AI/GenAI solutions for the Swiss Re Group, working in close collaboration with the business units.

The Opportunity

Join us as an Document Retrieval AI Lead for our AI-powered search and conversational solution, reinvent the way reinsurance professionals find insights from millions of contracts and claims. You'll own all the AI aspects of the RAG solution, including hands-on coding.

Key Responsibilities:

• Own end?to?end RAG solutions - orchestrate chunking, embedding, ranking, prompting and answer synthesis for production?grade GenAI assistants
• Measure what matters - define and track precision, recall, latency and user?adoption KPIs drive continuous improvement
• Collaborate & iterate - Pair with engineers, UI/UX, and business experts to release improvements at pace
• Lead and mentor - Guide and coach the small squal of AI engineers

To excel in this role, you have:

• 8+ years building production?grade AI or search systems, including 2+ years hands?on with RAG
• Expert Python/PySpark and respective frameworks
• Proven track record tuning LLM prompts, embeddings and fine?tuning loops to maximise results relevancy and recall
• Excellent written and spoken English comfortable working with global teams
• Bachelor's or Master's degree in Computer Science (or equivalent)

How you work:

• Team player with a can do attitude
• Self-directed & proactive: you surface problems and drive them to resolution
• Data?driven pragmatist: anchor decisions in metrics and user feedback, not hype.
• Calm under pressure balance delivery speed with development quality
• Learning accelerator: stay current with retrieval research and share knowledge generously

Bonus points:

• Understanding of (re)insurance
• Familiarity with Palantir Foundry