Document Production Lead

Job Description: You will be responsible for delivering exceptional customer service to clients by providing timely and accurate document production. Your expertise in handling edits, conversions, formatting, creation, comparisons, etc. for requesting client personnel will be crucial in this role. You must have advanced knowledge of software applications used for document production and be able to work with speed and accuracy in a high-volume, high-pressure production environment. As a Lead Document Production Associate, you will be expected to troubleshoot problems with software/hardware programs and provide instruction/training to others in the department. Your role will involve the day-to-day production of work for a shift or site. Key Responsibilities: - Deliver exceptional customer service by providing timely and accurate document production - Handle edits, conversions, formatting, creation, comparisons, etc. for requesting client personnel - Troubleshoot problems with software/hardware programs and provide instruction/training to others - Ensure day-to-day production of work for a shift or site Qualifications Required: - Expertise in software applications used for document production - Ability to work with speed and accuracy in a high-volume, high-pressure production environment,