Doctor

Role & responsibilities

Key Responsibility Areas (KRA) -Hair & Skin Aesthetic Doctor

1. Aesthetic Treatments & Service Excellence

   •   Perform advanced aesthetic procedures, including laser hair reduction, Botox, fillers, HydraFacial, medi-facials, PRP for face and hair, and other skin & hair treatments with precision.

   •   Ensure customized treatment plans based on patient skin/hair type and concerns.

   •   Stay updated on the latest advancements in aesthetic dermatology and introduce innovative treatments to the clinic.

   •   Maintain the highest safety, hygiene, and ethical standards while performing procedures.

2. Patient Flow & Management

   •   Ensure smooth scheduling and execution of treatments to avoid delays and enhance patient experience.

   •   Conduct detailed consultations, explain procedures, expected results, and address patient concerns effectively.

   •   Ensure proper pre-treatment and post-treatment care instructions are communicated to patients.

   •   Manage follow-ups , calling patient to generate flow in clinic and track patient progress for optimal treatment outcomes.

3. Customer Service & Patient Satisfaction

   •   Build strong rapport with patients to ensure a high retention rate.

   •   Maintain a warm, professional, and trustworthy approach in patient interactions.

   •   Handle patient feedback, queries, and complaints with professionalism, ensuring timely resolution.

   •   Encourage patient testimonials and success stories to enhance clinic credibility.

4. Revenue Growth & Clinic Profitability

   •   Recommend complementary treatments, upsell higher-value procedures, and cross-sell skincare/haircare products for better patient outcomes and increased revenue.

   •   Ensure high conversion rates from consultations to treatment sign-ups.

   •   Promote membership plans and packages to encourage repeat visits.

   •   Minimize treatment wastage and ensure cost-effective resource utilization.

5. Business Development & Brand Growth

   •   Contribute to clinic branding by participating in social media campaigns, live sessions, and expert Q&A on digital platforms.

   •   Engage in local networking, collaborations, and events to enhance brand presence.

   •   Stay ahead in the aesthetic industry by introducing new treatments and technologies that align with clinic growth.

   •   Work with the marketing team to develop educational content, blogs, and promotional materials.

6. Reporting & Compliance

   •   Maintain detailed records of patient treatments, results, and progress.

   •   Ensure compliance with medical, legal, and ethical standards in all procedures.

   •   Generate and analyze reports on patient flow, treatment trends, and revenue contributions for continuous improvement.

Preferred candidate profile