Dispatch Assistant

Role : Dispatch Assistant

Education : Bachelor’s degree/diploma in Logistics, Supply Chain Management, Business Administration, or a related field..

Experience : 1 - 3 Yrs experience in Dispatch Management.

Salary : 12,000 K - 20,000 K per month

Notice Period : Immediate Joiners

Job Type : Full-time

No. of Position : 1

Job Location : Bhiwandi, Mumbai.

Department: Logistics / Operations / Transportation

Reports To: Dispatch Head

Key Skill sets :

• Dispatch software: Familiarity with dispatch management software.
• Transportation management: Knowledge of transportation operations, routing, and scheduling.
• GPS tracking: Understanding of GPS tracking systems and telematics.
• Dispatch and Logistics management: Familiarity with dispatch management, logistics operations, warehousing, and supply chain management.
• Data analysis: Ability to analyse data and reports to optimize dispatch operations.
• Route Planning: Plan and optimize routes for efficient delivery.
• Route optimization: Knowledge of route optimization techniques and software
• Familiarity with transportation regulations: Knowledge of transportation laws and regulations (e.g., hours of service, driver regulations)
• Problem-solving: Ability to troubleshoot and resolve dispatch-related issues
• Communication systems: Proficiency in using communication systems (e.g., two-way radios, phones)
• Scheduling and Coordination: Schedule and coordinate deliveries, pickups, and dispatches.
• Team Management: Supervise and manage dispatch team members.
• Issue Resolution: Resolve issues and delays in dispatch and delivery.
• Communication: Communicate with drivers, customers, and other stakeholders.
• Tracking and Monitoring: Track and monitor shipments and deliveries.
• Record-Keeping: Maintain accurate records and documentation.
• Process Improvement: Identify areas for improvement and implement changes.

Job Description:

Company Overview:

Dyna is a pioneering manufacturer of electric two-wheelers dedicated to revolutionizing urban transportation through sustainable and innovative mobility solutions. With a strong focus on performance, reliability, and eco-friendly design, Dyna is committed to delivering high-quality electric vehicles that meet the needs of modern commuters.

Position Overview:

We are looking for an experienced Dispatch Assistant to manage the Dispatch management systems. The Dispatch Assistant oversees the dispatching operations to ensure timely, accurate, and efficient delivery of goods or services. This role is responsible for managing dispatch staff, coordinating schedules, resolving delivery or routing issues, and ensuring compliance with safety and company policies.

Key Responsibilities:

• Report to the Dispatch Head and support all dispatch-related operations.
• Supervise and coordinate the daily activities of dispatchers and drivers/operators.
• Monitor, assign, and optimize delivery routes for timely and cost-efficient dispatch.
• Track vehicle and shipment status using GPS and dispatch management software.
• Communicate effectively with drivers, customers, and internal departments to resolve delivery issues or delays.
• Maintain accurate records of delivery schedules, trip logs, and incident reports.
• Ensure compliance with company policies, safety standards, and transportation laws.
• Assist in training, mentoring, and performance evaluation of dispatch staff.
• Collaborate with fleet maintenance and operations teams to ensure vehicle readiness.
• Analyze dispatch performance metrics and implement process improvements.
• Manage emergency response plans for breakdowns, accidents, or route delays.
• Schedule and coordinate deliveries, pickups, and dispatch operations.
• Monitor and track shipments, ensuring timely delivery and issue resolution.
• Collaborate with logistics, transportation, and customer service teams to streamline operations.
• Maintain accurate records and documentation for all dispatch-related activities.
• Identify and recommend areas for operational improvement and efficiency.

Qualifications:

• Bachelor’s degree/diploma in Logistics, Supply Chain Management, Business Administration, or a related field..
• 1–3 years of experience in dispatch, logistics, or warehouse operations.
• Supervisory experience will be an added advantage.
• Proficiency in dispatch systems and route optimization tools.
• Strong organizational and multitasking skills.

Preferred Certifications:

• Training in Logistics / Supply Chain / Dispatch Management.
• Knowledge of commercial vehicle operations.
• Experience handling emergency or crisis management situations.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Ability to commute/relocate:

• Bhiwandi, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Current Location in Mumbai :

Total work experience as a Dispatch Assistant :

Total work experience in Dispatch Operation and Management :

Total work experience in Logistics Operation and Management :

Total work experience in Transportation Planning and Management :

Total work experience in Route Planning and Management :

Current Company :

Current Designation :

Current CTC :

Expected CTC :

Notice Period :

Reason to Leave a Current Job :

Education:

• Bachelor's (Required)

Experience:

• Dispatch Management: 1 year (Required)
• Logistics Management: 1 year (Required)
• Transportation Management: 1 year (Required)
• Route Management: 1 year (Required)

Location:

• Bhiwandi, Maharashtra (Preferred)

Work Location: In person