Job
Description
As a Director / Senior Director Delivery at Inoptra Digital, you will be responsible for leading strategic client delivery initiatives across Cloud Engineering and Digital Engineering services for U.S.-based enterprise clients. Your role will involve driving large-scale technology transformation programs, managing multi-disciplinary global teams, and building trusted relationships with senior client stakeholders. **Key Responsibilities:** - Serve as the primary delivery leader for multiple strategic U.S. clients across industries, ensuring delivery excellence and client satisfaction. - Own end-to-end delivery for programs in Cloud Engineering, Application Modernization, and Digital Product Development. - Partner with client executives (CIOs, CTOs, Engineering Heads) to align delivery outcomes with strategic business objectives. - Proactively manage delivery risks, escalations, and communications with transparency and accountability. - Drive continuous engagement and relationship growth with key U.S. client stakeholders. - Lead globally distributed delivery teams across the U.S., India, and other geographies, ensuring high performance and collaboration. - Oversee project governance, delivery metrics, financial performance, and resource optimization across portfolios. - Ensure adherence to delivery frameworks, SLAs, and compliance standards. - Drive operational improvements through agile methodologies, DevOps adoption, and automation. - Maintain focus on delivery predictability, quality, and profitability. - Oversee delivery of modern engineering solutions leveraging cloud-native architectures, microservices, APIs, and containerized deployments. - Collaborate with solution and architecture teams to ensure technical excellence and innovation in delivery. - Stay current with emerging trends in cloud platforms (AWS, Azure, GCP), digital product engineering, and AI-driven delivery automation. - Guide clients through modernization journeys application replatforming, refactoring, and migration to the cloud. - Lead, mentor, and grow high-performing delivery and program management teams across onshore and offshore centers. - Foster a culture of collaboration, innovation, and continuous improvement across global delivery hubs. - Work closely with talent management to ensure right-shore staffing, capability development, and succession planning. - Collaborate with sales, solutioning, and account management teams to drive growth in existing and new accounts. - Participate in strategic pursuits, proposal development, and client presentations. - Identify and develop opportunities for account expansion in digital, data, and cloud service areas. - Provide executive-level reporting and insights on delivery health, client satisfaction, and business performance. **Qualifications & Experience:** - Bachelors or Masters in Computer Science, Engineering, or related field. - Minimum 18+ years of IT experience with 5+ years in digital/cloud delivery leadership. - Proven success managing enterprise-scale Cloud, AI, and Platform Engineering programs. - Experience with U.S. clients across Telecom, BFSI, Manufacturing, or Healthcare domains. - Strong communication, stakeholder management, and executive presence. - Strong background in Cloud Engineering (AWS / Azure / GCP) and Digital Engineering services delivery. - Proven experience managing multi-million-dollar portfolios and global distributed teams (300+ people). - Track record of managing enterprise clients in the U.S. and building trusted executive relationships. - Strong grasp of agile, DevOps, CI/CD, and modern software delivery practices. - Experience with managed services and project-based delivery models. **Key Skills & Competencies:** - Strategic thinking with hands-on delivery oversight. - Exceptional client stakeholder management across U.S. geographies. - P&L ownership and financial discipline. - Excellent communication, negotiation, and executive presentation skills. - Ability to lead multi-shore, multi-functional teams. - Passion for technology-led business transformation. - Strong understanding of enterprise cloud adoption frameworks and digital engineering ecosystems. **Performance Metrics:** - Client satisfaction (CSAT, NPS) and retention. - Portfolio revenue growth and profitability. - Delivery quality, on-time execution, and SLA adherence. - Employee engagement and leadership development. - Operational efficiency and innovation adoption. If you join Inoptra Digital, you will have the opportunity to lead strategic digital transformation programs for Fortune 500 clients, work with cutting-edge Cloud, AI, and Digital Engineering technologies, be part of a fast-growing, innovation-led U.S. technology consulting firm, and enjoy competitive compensation, performance incentives, and remote work flexibility.,
